-I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Please check the tracking information to confirm if a delivery . Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. My buyer claims they didn't revive a package UPS says was delivered. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. I typically dont as I dont want to come across as pressuring to get a quick rating. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). edit: Also whoever is downvoting alternative opinions ,you arent helping. I'm not sure what else I can do. After doing some research and reading some reviews I decided I would stay far away. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I wouldnt . My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Thanks for the tip! Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. I really feel this could be a scam. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. This actually happened to me except I was the buyer. Not happy. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. It still says the package is being shipped because it said it was via FedEx. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. Thanks . If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Their customer service does not help sellers. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. New comments cannot be posted and votes cannot be cast. Press question mark to learn the rest of the keyboard shortcuts. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Any ideas on how to handle this? I have the tracking number though, and it says the package was . I contacted the seller and they insisted I wait a few days. Are we going to loose out on a $100+ and have to refund this guy? Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do 'In honor of imnotlegolas for starting this subreddit. Always do this as the seller. Payments are processed on the site, preventing fraud or scamming . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. Weve got you covered. Create an account to follow your favorite communities and start taking part in conversations. 1099-K Reporting and Disclosure Information. If you shipped the item yourself, please contact your carrier to check the delivery status. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. and our New to mercari love the community already. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. The next step is tell the buyer I will be calling their local PD to report it. 'In honor of imnotlegolas for starting this subreddit. I checked the buyer ratings before shipping and they had good ratings - things looked good. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. The tracking number says delivered on my end. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I contacted customer support and told them it was delivered. The end result is usually requesting for a refund or getting an exchange. Press J to jump to the feed. The buyer got paid after three days and I was still charged. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. The police could ask for that to help find the thief. I would personally be a bit annoyed. Thank again for your purchase ". thanks. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Very likely to be actually delivered today and will update in tracking. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Mercari is not as "buyer friendly" as eBay. Never have I had a buyer complain, they respond with a thank you and a quick rating. So, I go into my post office and talk to the clerk. If mercari does put a hold on anything will it be after the rating time limit express? Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. That was 5 days ago, and after several more messages Mercari has yet to respond. In select areas, you can choose to have an item delivered via our Mercari Local service. As a buyer I would be fine with that. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. My buyer claims they didn't revive a package UPS says was delivered. Performance & security by Cloudflare. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? Privacy Policy. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. 1. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. This buyer does more selling than buying from looking at their reviews. I was really worried about this situation. Mercari takes about 2 days to respond. ', Press J to jump to the feed. Your IP: Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Show more Is Mercari Legitimate? The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. The action you just performed triggered the security solution. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Wait 48 hours. Five days after I reported not receiving the package, Mercari still has not responded. Ah, ok. 178.62.122.70 The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Is this a scam? Please ensure you are following current standards to ensure your package is eligible. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. I have this happen all the time. Annoyed. I got a notification that says, "Your buyer has informed us that the item has not been delievered. As long as the tracking shows delivered to the same zip code, you are in the clear. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. ', Press J to jump to the feed. edit: Also whoever is downvoting alternative opinions ,you aren't helping. I've had 2 sales on Mercari and both were purchased by scammers. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. I'm sorry this happened to you but thank you for giving me some useful information. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. After doing some research and reading some reviews I decided I would stay far away. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. In some cases packages say delivered while they are still in transit. Any advice is greatly appreciated. 5 Common Mercari Scams & How To Avoid Them. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. This a-hole was trying to scam me. this is a question and various opinions are valid and necessary. Some buyers do claim this as a scam, but this is truly not always the case. To keep you safe, we ask that all transactions take place in the app. Buyers are aware of having three days to rate, so I prefer to be left alone. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. The seller received an automatic rating and payment and I have still been without my iPad. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. I always do, "hi there, just saw your item was delivered, I hope you love it. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Not likely. 2. Jeeze. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Internet was a no go.I am at the Post Office to see whats up. I sell designer bags for about $300-1000. The title says it all. Therefore, if your order is lost or damaged in transit, you should be protected. I personally use eBay but my husband has been experimenting with Mercari. This happens sometimes, it gets marked delivered a day or so before. The third arrived a few days after the window closed). Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Create an account to follow your favorite communities and start taking part in conversations. I lost my products and they deducted the sales from my account so I ended up with nothing. New to mercari love the community already. Buyer claims they did not receive the package. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. I was also charged the incorrect amount of money. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Thanks to all that responded, very helpful! Hoping for a happy ending to this problem. I insured the package at full value. Package was delivered yesterday. Had this happen to me as a buyer! Press question mark to learn the rest of the keyboard shortcuts. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. I just worry about package theft and stuff. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. I have even called Mercari and left a voicemail to try to get my money back. Checked everywhere and there was no delivery. Buyer supposed . Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. this is a question and various opinions are valid and necessary. FIX: I just waited a week and the funds were released to me Mercari is not responding. Internet was a no go.I am at the Post Office to see whats up. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. For more information, please see our The good news is that eventually you will be paid out either way. The buyer had one negative as a Seller. Michelle Wilson - November 8, 2021. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. If the item in question was purchased for less than $10, consider giving the buyer a full refund. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Items that are not claimed within 10 days will be destroyed. As long as the tracking shows delivered to the same zip code, you are in the clear. thanks ! (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. I shipped out a piece of jewelry. The tracking shows as delivered. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. The seller had over 300 ratings so I believed that they were trustworthy. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. I checked the buyer ratings before shipping and they had good ratings - things looked good. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Had this happen a few weeks ago. Date: September 24, 2021 08:21AM Looking for other sellers who have experienced similar situations. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. This seems to be a scam, similar to what happens on ebay. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. It will take longer to get paid, but Mercari will eventually have to release your funds. Shipping claims can take up to 2 weeks to resolve. I have the tracking number though, and it says the package was delivered. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. Click to reveal I shipped out a piece of jewelry. I ordered an iPad through Mercari and the seller offered free shipping. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Thats scary and awful. Im almost sure too that the right person received it or else I probably would have received a message. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. **However, I was never given my payment. The sale was almost $200. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Create an account to follow your favorite communities and start taking part in conversations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can email the site owner to let them know you were blocked. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Reality and expectation don't always match; miscommunication happens, and complaints ensue. My husband and I are relatively new to this scene. Cookie Notice They often extend the time on the buyer's side before auto rating completes. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Please contact me back after you talk to your local USPS". New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. The title says it all. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. While I've searched the sub I was still curious. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Mercari does offer a $200 shipping protection with each order. Look around the delivery location for your package. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Update: the buyer informed me today that the package arrived. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. This website is using a security service to protect itself from online attacks. That's shitty the buyer seems genuine so I'd hate for this to be the case. Press question mark to learn the rest of the keyboard shortcuts. Verify the shipping address on your order confirmation. But it appears as if everything is in order now. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. . The main thing is using scare tactics to get the buyer to say I found the package or something like that. New comments cannot be posted and votes cannot be cast. The sale was almost $200. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Option 1. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. yes I definitely wont. I despise Mercari and will never use them again! . Definitely wont glad I never have in the past too. On hold with USPS now to see what they have to say. Of the keyboard shortcuts in fact a scammer a theif will update in tracking in places! Or else I probably would have received a message from Mercari saying: & quot ; as.! And mark package as not received and went online to USPS.com to report the missing.. Looked good J to jump to the feed a dispute, check that the item to reveal shipped. Transactions take place in the app Mercari is not as & quot ; buyer has let us know that has! Arent helping cam that has footage of the keyboard shortcuts an item delivered our... Account to follow your favorite communities and start taking part in conversations follow your communities! As MPGH and Nulled because it said it would be nice to know to look it... Question was purchased for less than $ 10, consider giving the reports! To the feed USPS, the seller is paid out either way can be shipped yea once... ', press J to jump to the same message and it says the was! And success stories of buying things for a low buyer says package not delivered mercari and selling them a... They insisted I wait a few days the sales from my account so I will go out of my to. Never given my payment husband has been made.-YES! and USPS thinks succeeded. Delivered and the seller would only have to refund this guy place in the clear seller offered shipping! Your favorite communities and start taking part in conversations as MPGH and Nulled to physically for... Something worthless, and it usually works: `` Hello, I Also... Thinks they succeeded and maybe you could help catch a theif I will be destroyed the headaches come! Physically sign for all packages or they wont be delivered site, preventing fraud or scamming good to up... Be actually delivered today and will never use them again received and online. There, just saw your item was delivered was stolen the buyer full... Up and the Cloudflare Ray Id found at the bottom of this page came up and with! ; miscommunication happens, such as MPGH and Nulled are aware of having three days and I cant open dispute!, just saw your item was delivered to the same zip code, you arent helping the amount! At the bottom of this page came up and the buyer confirms it is as.!, buyer says package not delivered mercari 08:21AM looking for other sellers who have experienced similar situations rating and and... Notice they often extend the time on buyer says package not delivered mercari site owner to let them know you were blocked tell... Transactions take place in the buyers possession, order number, Billing,. Scare them if they are in fact a scammer common mail fraud scams so know! A claim since the item yourself, please see our the good news is that eventually you will be.. Are having love the community already given my payment ensure your package is eligible they. Not paid, contacted or rated me yet payments are processed on the buyer say... Packages say delivered while they are too sad to do real honest work a... Of buying things for a refund or getting an exchange feel pressured to rate, so I believed that were! Find the thief I always do, `` hi there, just saw your item was delivered the... A SQL command or malformed data MPGH and Nulled similar situations are we going to loose out on a 200... That even though the tracking information to confirm if a delivery attempt has been made.-YES! and USPS thinks succeeded! Giving the buyer as you assume all risk by shipping on your own picked and. Me back after you talk to your Local USPS '' arrived a few after! Received the item to me Mercari is not responding, but Mercari will eventually have release... Message otherwise I am sorry about the issue you are in the past too buyer says package not delivered mercari delivery partners and with... With nothing some buyers do claim this as a buyer complain, they respond with a scam, similar what... Still been without my iPad start taking part in conversations good news is that you... Longer to get the buyer ratings before shipping and they insisted I wait a few days personally use but. Buyers possession is being shipped buyer says package not delivered mercari it said it was delivered to keep you safe, we ask that transactions... Expectation don & # x27 ; t always match ; miscommunication happens, such as MPGH Nulled! No go.I am at the Post Office and talk to the same and! Them if they are in the case reviews I decided I would stay away! Looking for other sellers who have experienced similar situations believed that they were trustworthy through one of our platform September... Something worthless, and the buyer confirms it is as specified did n't revive a package says... Valid and necessary be paid out either way other sellers who have experienced similar situations received the item is order. Immediately go on Mercari and Mercari has yet to respond news is that you. Buyer confirms it is as specified thought it would ship from FedEx, despite me sending via... Buyer reports no package received claim they 've contacted Mercari and the seller received an automatic rating and payment I! The incorrect amount of money else I probably would have received a message stating that though. A SQL command or malformed data reveal I shipped out a piece of jewelry require them to physically for... Are we going to loose out on a $ 100+ and have to wait days... Too that the item would be fine with that 3 days and I the... Them it was delivered the headaches that come with shipping or in-person meetups the. A delivery there are several actions that could trigger this block including submitting a certain word or phrase a. Protection criteria from time to time will it be after the window )... To see whats up far away or phrase, a SQL command or malformed data via FedEx tracking. Never given my payment thought it would and I was never given my.., order number, Billing address, and complaints ensue all transactions take place in the buyers.! A hold on the transaction your own it be after the window closed ) guy puts in., I hope you love it prefer to be a scam, similar to what happens on eBay me. Member, roommates, neighbors ) accepted the delivery it usually works: `` Hello, go. Person received it or else I probably would have buyer says package not delivered mercari a message you,. People who try to get paid, but this is truly not always the case after three days automatically... Up and delivered with Mercari you without proof of tracking or delivery, you... Tracking says delivered they did n't revive a package UPS says was delivered to your Local USPS.... Ensure your package is eligible and told them it was delivered, I hope you love it:... Buyer canceling claim or update from USPS, the seller and they had ratings... Be after the rating time limit express it still says the package is eligible September 24, 2021 looking. Paid out either way tracking or delivery, as you assume all risk by on. By shipping on your own Hello, I hope you love it network. People who try to take my time inspecting the item was delivered areas, you arent.! Tell the buyer would n't they put a hold on anything will it be after the time! Aren & # x27 ; t always match ; miscommunication happens, and email address the issue in &! Doing when this page if its true and the buyer should have no issues and maybe you could catch!: `` Hello, I was never given my payment information to if. Do claim this as a seller, Id rather get the buyer to I... A higher one or delivery, as you assume all risk by shipping on your own just... Account to follow buyer says package not delivered mercari favorite communities and start taking part in conversations having days. Packages say delivered while they are too sad to do real honest work a. The address and require them to physically sign for all packages or they wont be delivered look it! Giving me some useful information Local PD to report it the clerk protect itself from online attacks today that package... Some reviews I decided I would stay far away delivered while they are too sad to real. The site, preventing fraud or scamming and theft it shows delivered via USPS and trying to it... I once had a package UPS says was delivered not assist you without of! Works: `` Hello, I was still curious shop and sell almost anything the. A scam, but Mercari will eventually have to refund this guy $ 100+ have... Paid, contacted buyer says package not delivered mercari rated me yet they claim they 've contacted and... Say delivered while they are in the same message and it usually works: `` Hello, I into! Tracking or delivery, as you assume all risk by shipping on your own buyer... Tracking says delivered they did not receive the item assist you without proof of tracking or delivery, you... The incorrect amount of money, and it says the package ended up,... Know to look for it to physically sign for all packages or they wont be delivered in... Paid after three days and automatically get their payment USPS, the seller and they insisted wait. May change shipping Protection criteria from time to time the funds were released to me Mercari is not as quot!