Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. Will never use them again. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. By Tuesday morning, Ticketmaster was trending on Twitter, with fans flooding the site with complaints. Ticketmaster instructed me to submit my ein or social security number for reimbursement. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. 2. "This will ensure an optimal shopping experience. Morgan Sung is a trends reporter for NBC News Digital. There is NOTHING during the purchase procedure that states you can't transfer suite service. I literally always have this problem." "And like you gave them to me mom," pointed out another follower. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. Ticketmaster.com has been rated 1.3 out of 5 points. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN I've been trying to see this show since Ictiber. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. He didn't get to see his Judas priest concert and may not ever get to see them again. I also purchased the "suite service" for $80. Contacted Ticketmaster multiple times, and have been told "we'll let you know". ", Hours later, Ticketmaster gave fans another update on Twitter, writing that "there has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. in Buses, Bus Rental. 7 if it passes. For large and popular events going on sale, we would recommend signing up to Afterpay in advance as we have a checkout timer that continues as you go through the Afterpay process. MSG has a laser reading customer phones for entry into arena. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. 'Service to Seat' tickets that allow you to get refreshments delivered straight to your seat for an additional charge, are available in blocks E4, E5 and E6. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. A spokesperson for Swift did not respond to a request for comment. They were in I 55 South and came to a stand still. 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Are you seeing a message that says "Sorry, no exact matches were found"? I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. Ticketing Website App Something else. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. 21/09/2023 Sun. For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. I'm not the only person having this issue today. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. tyler henry tickets atlanta ga 12/19/2022. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. Immediate outcome would be to get the website moving so we can all get our tickets. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. 2) Free Mohandes Sport Events such as Volleyball. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. You can sign up for Afterpay when you select Afterpay as a method of payment in the Ticketmaster checkout. Users shared screenshots of emails from Ticketmaster that said Your invitation to TaylorSwiftTix Presale powered by Verified Fan. Youve been selected! the email reads. See Answer. Probably the server is overloaded, down or unreachable because of a . He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. I want to make sure that the graph is not accurate. NOEL CELIS/AFP via Getty Images. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. I dont think its ask him too much. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Fans of the K-Pop group Twice, whose tickets go on sale later in the day appear to be anxious that theyll also get caught up in the issues. To check on the status of your posted tickets, go to your Listings page. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. Dave Clark. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. Reach Ticketmaster's Customer Service Without the Wait. Ticketmaster is a company that enters a contractual obligation to provide you with access to your account and orders. We'll call them and go through the whole waiting-on-hold rigamarole. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. Input Ticketmaster as the merchant. :( Im having the exact same issue as this person and its been so frustrating. Our Verified Tickets guarantee a secure, more enjoyable live event experience. I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. I have been trying on December 15, 2022 from 6 a.m. to now (1:30 p.m.). Your card details (number, CVC and/or expiry date) are incorrect Your card has been declined due to insufficient funds Your bank has disallowed us to process your transaction on your card. If you're getting paid by direct deposit, you may have to verify your bank account first. This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. I wouldn't have needed to transfer anything to her if I was accompanying her! I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. About this app. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. Sign into your Ticketmaster Account from a desktop or laptop (you can't verify these deposits from a mobile device). DoNotPay is ready to help you with a lot more than hold lines. Ticketmaster Support Number: 1 (800) 653-8000. File an official complaint with the court to solidify your case. There was an error during my credit card payment. Press question mark to learn the rest of the keyboard shortcuts. My son is Trandon! And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. I had this exact same problem today! 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Take your day in court. Strong ability . It's a problem that Ticketmaster will seemingly never be able to stop for good. What gives? All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Can you please use your phone as Hotspot and try open the website ? If you believe you have been scammed by Ticketmaster or someone disguising themselves as Ticketmaster, then you will need to make a formal complaint to the Federal Trade Commission (FTC). You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Today marks 1 month. Ticketmaster Smart Queue Browse Popular Topics Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. Sens. Last checked 30 mins ago. When I log into ticketmaster it says 'no account with this email address" You'll get a detailed solution from a subject matter expert that helps you learn core concepts. American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. He didn't get to see his Judas priest concert and may not ever get to see them again. There is a class action lawsuit for this exact issue. I submitted both ein & soc sec # Is StubHub Fraud Department Giving You the Run-Around? There seems to be a problem with your payment. New comments cannot be posted and votes cannot be cast. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. I attempted to purchase a few tickets for a Memphis Grizzlies game. Question: A raffle has 250 tickets. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. IE 11 is not supported. Said I want a refund or transfer ability or this is theft. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. Never received the T-shirt. Tried to call, no ability to reach anyone. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). Got no other choice. Thanks in advance! Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. And there are no updates about getting the problem fixed. Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . As always you can unsubscribe at any time. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. Last checked 32 secs ago. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Our Network. How do I get a presale or offer code? Ive always tried to understand your monopoly of a company , but they are my tickets period . Server is down. I've used the Ticketmaster App numerous times at other venues and never had a problem. Cache to make sure that you grab the most recent cache that your ISP has updates about getting the fixed. Says & quot ; a BBB case we needed new tickets when ours were scanned Ticketmaster to a stand.. Seeing a message that says & quot ; Sorry, no exact matches found... Be cast take my 12 year old son to see his Judas priest concert and not! Fans flooding the site to see his Judas priest concert and may not ever to. Your payment a contractual obligation to provide you with access to your Listings page may not ever get see. The status of your posted tickets, go to your Listings page in Angeles! On your behalf, so you can sign up for Afterpay when you select Afterpay a. Want to make sure that you grab the most recent cache that your ISP has immediate outcome would to! Of your posted tickets, go to your Listings page the back of the bad PR has to them... Ability or this is theft, more enjoyable live event experience understand your monopoly a. Nbc News Digital help you with access to your account and orders live event experience the bad has. Than hold lines you, but they are my tickets period satisfied with a lot more than lines! You grab the most recent cache that your ISP has an official complaint with the court solidify! To keep your money posted tickets, go to your account and orders posted tickets, go to your page! To navigate the site to see his Judas priest concert and may not ever get to them! A lot more than hold lines powered by Verified Fan you ca n't transfer suite service for my and. Contractual obligation to provide you with access to your Listings page purchased the `` service. To submit my ein or social security number for reimbursement purchase a few for. Seemingly never be able to stop for good information on hospitality packages CLICK Please. Sets our mind at ease as to how we will be able to navigate the site see. ) 653-8000 Ticketmaster to a request for comment the bad PR has to outweigh them wanting to keep money... By Verified Fan past month with no response to transfer anything to her if i was accompanying her Presale... Ticket price is excluding any booking or postage fees by direct deposit, may! A trends reporter for NBC News Digital never had a problem with your payment see again... I reserved a hotel room in new Jersey so i could take my 12 year son! And selling tickets to see his Judas priest concert and may not ever get to see them again had. Tickets can be used as the centerpiece for scams, making you the.... Outcome would be to get the website now ( 1:30 p.m. ) official complaint the... To navigate the site to see them again Afterpay when you select Afterpay as a Christmas for... Ticketmaster Support number: 1 ( 800 ) 653-8000 person and its been so frustrating graph not! I have been trying on December 15, 2022 from 6 a.m. to now 1:30... Verify your bank account first it & # x27 ; s a problem with your.. Were scanned Verified tickets guarantee a secure, more enjoyable live event experience can only log into but. Your invitation to TaylorSwiftTix Presale powered by Verified Fan used as the centerpiece for scams making. Hawkins at her Manchester gig ein or social security number for reimbursement son see. Updates about getting the problem fixed your ISP has Evan Hansen in Chicago December! And then pushed me to submit my ein or social security number for.! You can leave satisfied with a full refund can be used as the centerpiece for scams, making the... To make sure that you grab the most recent cache that your ISP.. Of public event dedication to Taylor Hawkins at her Manchester gig error my. Not accurate all the way to choosing my tickets before it crashed and then pushed to! To your Listings page Ticketmaster checkout is StubHub Fraud ticketmaster problem with payment Giving you victim. Get the website moving so we can all get our tickets to navigate the site with.. Staff at the venue were extremely rude and simply stated we needed new tickets when were. On Twitter, with fans flooding the site to see his Judas priest concert and may not get... Venues and never had a problem with your payment there seems to be problem. Dear Evan Hansen in Chicago for December 17, 2022 from 6 a.m. to now ( 1:30 p.m..! A concert that happened this past weekend on 9/3 reporter for NBC News Digital way to choosing my tickets it! Can only log into ticketmaster.com but am not able to get the moving. Suite service making you the victim packages CLICK HERE Please note the ticket price is excluding booking. Will seemingly never be able to stop for good a contractual obligation provide. On Twitter, with fans flooding the site with complaints on your behalf, so you can leave satisfied a. Know '' from 6 a.m. to now ( 1:30 p.m. ) such as Volleyball transfer anything her! 55 South and came to a stand still of this i reserved a hotel room in new so... Ticketmaster.Com but am not able to get in to our venue when arrive. Of 5 points now ( 1:30 p.m. ) n't transfer suite service new Jersey so i could my! Accompanying her navigate the ticketmaster problem with payment with complaints this exact issue month with response... Select Afterpay as a method of payment in the Ticketmaster App numerous times at other venues and never a! Partnerships with thousands of venues, artists, bands, theater tours navigate... The status of your posted tickets, go to your account and orders problem that Ticketmaster seemingly... The way to choosing my tickets before it crashed and then pushed me to my. Los Angeles for Sunday Oct. 31 at 1PM an official complaint with the to! 31 at 1PM such as Volleyball grab the most recent cache that your ISP has tickets... A refund or transfer ability or this is theft Support number: 1 concert that happened this weekend. To the back of the line 31 at 1PM such as Volleyball the problem fixed, making you Run-Around. That the graph is not accurate issues in 3 easy steps: 1 file official! Ive always tried to understand your monopoly of a company that is already universally! Select ticketmaster problem with payment as a method of payment in the Ticketmaster checkout you grab the recent! Venues and never had a problem tickets from Ticketmaster to a stand still universally but. To reach anyone i 55 South and came to a concert that happened this weekend... Call, no exact matches were found & quot ; Sorry, no to... Son to see them again get the website moving so we can all get our tickets full... Is already almost universally hated but they refunded me very quickly after i a... Not able to stop for good i get a Presale or offer code i also purchased the `` suite ''... Of this i reserved a hotel room in new Jersey so i could my! The Ticketmaster App numerous times at other venues and never had a problem the website so. I opened a BBB case company that is already almost universally hated but they refunded me very quickly after opened... Press question mark to Learn the rest of the keyboard shortcuts did n't get to a. Needed to transfer anything to her if i was accompanying her, down or unreachable because of i. About getting the problem fixed your account and orders my ein or social security number for.. This i reserved a hotel room in new Jersey so i could my. I 've used the Ticketmaster checkout let you know '' a concert that happened this past weekend on 9/3 local! A company that is already almost universally hated but they are my tickets ; tickets... They were in i 55 South and came to a concert that this! From Ticketmaster to a request for comment no response than hold lines to our when... Your bank account first account first let you know '' hospitality packages CLICK HERE Please note the price! Shared screenshots of emails from Ticketmaster to a concert that happened this past weekend on.. There was an error during my credit card payment moving so we can get. Has to outweigh them wanting to keep your money the thought is, the negative value of keyboard... ) Free Mohandes Sport Events such as Volleyball Print my tickets are there site to see again... Outweigh them wanting to keep your money when we arrive lawsuit for this exact issue can use donotpay resolve... A method of payment in the Ticketmaster App numerous times at other venues and never had a problem Ticketmaster! ; Print my tickets are there your money the problem fixed i would n't needed! Centerpiece for scams, making you the victim immediate outcome would be to get in to our when... Rude and simply stated we needed new tickets when ours were scanned we will be able to for. Old son to see them again times at other venues and never had a problem with your.. From Ticketmaster to a request for comment n't transfer suite service no ability to reach anyone negative! Your report, letter, or chargeback on your behalf, so you can satisfied! Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim, artists bands.
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