Best Vacation! We had some passing showers one evening during an outdoor event but they didnt last long. You will be directed to the Honeymoon Desk for the proper arrangements. All rooms allow up to 2 adults and 2 children max. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee. The hotel just keeps on getting better, all thanks to the amazing staff that work here and do everything they can to make your stay perfect! Authentication failed, please verify your information. They include little things like beach bags to use in the room, kids toiletries, beach toys, floaties, an array of snacks in the mini bar, etc. Book by March 30th2022, for travel up to December 23rd 2023. Sound appealing? Interested in learning more about how it works? WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Earn $20 USD in Wedding Credit per room per night for these essentials and more. UNDERSTAFFED we traveled during busy season so it might be the reason why you have to wait for so long to be served in restaurants. *Additional special amenities vary by guest room category. The sand is nice. We do love desserts and as you may know, we have the best pastry and chocolaterie chef, Mr. Bachour. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. We always look forward to welcoming you back to this, your home away from home. If you are VIP (black band) or even Premier (gray band) member you still get the same service, restaurant access, etc with a lot less money. Please see our partners for more details. I ordered the Squid Ink Risotto was impressed. Dear Mrs. Gladstein,On behalf of all the team that is here at The Grand at Moon Palace, I would like to express a sincere: THANK YOU! The grand offers smaller buffet breakfast in addition to main buffet at many of their restaurants. It is indeed a pleasure to be aware of the fantastic people we have in our team and that has been part of your experience throughout the years. 5-star beachfront property near Moon Palace Golf Club. We also are certain to mention that a Resort is this quality must be beyond impeccable and you may be confident that the remark on the cleanliness has been properly shared for follow up, this includes also an efficient service and proper facilities. The rock trio were brilliant, one of the best groups we have seen here, and also the older guy who has been there for years and never fails to get everybody up dancing - it would be good to see more of this over at the Grand in either the Lobby or an outside area (rather than the theatre). Marriage certificate is mandatory to show proof that the couple was married within the last calendar year. There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Earn free room credits to be used towards your wedding! We loved the beach bar at the Grand and the service here from the bar staff and waitresses was amazing. Below is an overview of the sample packages and pricing available. My kids were given playroom shirts and hats on our last night what a nice touch. As of Mar 1, 2023, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All Inclusive on Mar 5, 2023 start from $707, excluding taxes and fees. We enjoyed the wave pool, slides (ones we were tall enough for) and lazy river. ).Daytime activities around the pools were great - theres something for everyone. Its like a giant (cleaner and newer version) of a Chuck E. Cheese or Dave and busters with tons of arcade games, climbing structures, bumper cars, mini golf. We had some passing showers one evening during an outdoor event but they didnt last long. My son adored Teresa as well. Pinch yourself, its real, its The Grand At Moon Palace Cancun. Above and beyond luxury comfortthe Grand experience. My kids had a blast. Hotel/Resort, Ocean/Waterfront View, Beach, Ballrooms, Outdoor, Chetumal Km 340 Riviera MayaCancun, ROO 77500. Pools- A LOT OF TINY pools with no privacy. Please contact your Wedding Planner for more information. He met with us and our parents a couple of days before the ceremony to explain the steps so that our ceremony would run smoothly the day of. WebMoon Palace The Grand - Cancun | Palace Resorts Weddings PERFECT POOLS, FLAWLESS BEACHES, WEDDING BLISS Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. Friendly staff. The Grand at Moon Palace Cancun. It is indeed a pleasure to have you here and to celebrate with you the union of your lives! Rooms range from$250 $300per person per night. Compare real wedding package pricing VIEW RATES. The Grand has massively improved since we visited when it first opened. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Have no complaints. I would like to thank Rosaura for taking care of your needs along with her extraordinary team! WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Natural beauty, the warm breeze, and white sands as your beach wedding backdrop! Prices are the average nightly price provided by our partners and may not include all taxes and fees. The Grand is everything you hope itll be and More! REAL LIFE MEMORIES CAPTURED PERFECTLY. * An additional fee applies to all civil ceremonies. This price is based on the lowest nightly price found in the last 24 hours for stays in We called guest service twice, and were told that the issue was addressed, however IT WAST. I have personally shared with the Food and Beverages management for follow up, along with your remarks on restaurant reservations and waiting times.I am also following up with the Spa management at both the Golf Course and Grand ones. A Cancun wedding is ideal for those seeking a year round destination. WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. Moon Palace The Grand Cancun is altogether amazingand its all included. The rooms are gorgeous and have so many personal touches that shows they really thought about every detail. DJ + Dohl: Magic Mike DJ International They were really good at anticipating any need or making a change or helping on the fly to do what was needed etc. Perfect for the non-stop partiers and thrill-seekers. 4. Dear Cecilia L,We are delighted to learn that your recent stay at The Grand at Moon Palace, was great, thank you so much for your trust in us, one of the gems of our property is definitely our staff, we will share your amazing comments to all the incredible team that had the honor to serve you. This venue is powered by DestinationWeddings.com, the established leader in destination weddings and romance travel for over a decade. An adults-only luxury oasis of perfection. WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. Plus, enjoy our spas exclusive bridal suite. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). My husband and I hosted our Indian wedding here in February 2019 and it was amazing! A lot of golf carts. Wedding package cost is applicable to 2022 & 2023 bookings. Earn $20 USD per room, per night,to be used as credit towards your wedding! Imagine elegance to the hilt, days brimming with promise, the melding of luxury, technology and convenience, alluring magical nights, and having your every craving satisfied the moment you feel the urge. Really nice to have many options to order lunch poolside right to your chair- not always available at other all inclusives. I was blown away by how overly accommodating everyone was to our young family. Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. WebWe can help cover the cost for cakes, floral arrangement, and dcor. This 1,316-room all-inclusive luxury resort radiates absolute elegance, sophistication, and genuine upscale service that purveys to even the smallest details. Indulge your cravings with our wide range of culinary delicacies that exhale a symphony of flavors from all around the world. Here, youre literally swimming in luxury. The beach is poor. We also loved to eat lunch at the outside steak restaurant at Sunrise - the staff here were really attentive and the food was great.Theres so much more I could write and Im sure Ive forgotten lots of amazing staff but all in all a great resort, with great food, great facilities and an amazing team of staff that keep us coming back year after year! 5* Luxury - Family Resort - All Inclusive + Bed & Breakfast Options, 5* Luxury - Family Resort - All Inclusive, 4* Resort - Family Resort - All Inclusive, 5* Luxury - Family & Adults-Only Section Resort - All Inclusive, 5* Luxury - Adults Only Resort - All Inclusive, 4* Luxury - Family Resort - All Inclusive, Los Cabos, Mexico Pacific, MexicoHotel wedding, 5* Luxury - Lively Adults Only Resort - All Inclusive, About | FAQ | Privacy Policy | Cookies | Sitemap | Terms & Conditions | Legalities | Careers | All Destinations | Blog. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Nautical Wedding Package - 2017 PRICE: $1,500 USD, Romantic Red Wedding Package - 2017 PRICE: $2,000 USD, Metallic Sands Wedding Package - 2017 PRICE: $2,500 USD, Exotic Peacock Wedding Package - 2017 PRICE: $3,000 USD, Pearl Shimmer Wedding Package - 2017 PRICE: $3,500 USD, Lavender Luxe Wedding Package - 2017 PRICE: $3,900 USD, Sultry Sunset Wedding Package - 2017 PRICE: $4,200 USD, Pure Wedding Package - 2017 PRICE: $4,500 USD, Chapel Wedding Package - 2017 PRICE: $2,115 USD. Earn $20 USD in Wedding Credit per room per night for these essentials and more. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES VAT NO 810161679. Lavender Luxe Wedding Package - 2017 PRICE: $3,900 USD. Look forward to perfect pool and beach days, and world-class nightly entertainment. I really enjoyed my stay and time at the pool. BUT FIRST: WHAT, AND WHERE, IS THE GRAND AT MOON PALACE CANCUN? We are certain that TripAdvisor's community will value your comments for planning their upcoming vacation.We already miss you!Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. The Grand Section offers valet parking free of charge. The presidential suites and grand family deluxe rooms are the only rooms to allow up to 6 guests max, between 4 adults max and 5 children max. You theoretically could have the time of your life without leaving the suite. Get instant wedding date availability My kids loved her. Gym- Gym in Grand in beautiful, however there were young children allowed to use the treadmills and elliptical. Families can jump into the fun action with the kids and teens club, and try their skills on the FlowRider Wave Machine. Palace resorts must have a phenomenal training program - service is consistent and all employees seem genuinely happy to work there. WebThe Grand at Moon Palaces Cusco Terrace is a good option for wedding ceremonies that will have up to 120 guests. Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. Embrace each day in paradise with the ones you love the most, as moments like these are meant to be treasured for a lifetime. and an agent will gladly assist with your reservation. Steak house, Asian, French- below standards. Not an off-shore call center. Very nice waterpark and kids playroom. Thank you for your preference, for letting us be your home in Mexico during some days and also for taking the time to share with us your extraordinary comments.The thoughtful gestures of our team members as you said, are a big part of the magic of The Grand at Moon Palace, we are glad to see that you enjoyed it. Great music. The garden deluxe rooms include a private garden, and the grand swim-up suites include a private pool. Quality of food- Italian (we dont normally eat Italian food, but had no choice since everything else is below standarts) and Peruvian are the best. During the whole week, there were four broken ellipticals that were not fixed during our stay.5. Would you like a response via text message? Carlos Gomez and Francisco Cauich were always around to take us wherever we needed to go to, making a huge difference to our holiday and making it so much easier to get around with 3 small children. Property came highly recommended from our travel agent and wed never event heard of the Grand - though had been to Cancun 8/9 times but always at all different resorts. It has many smaller pools. The bread, French toast and desserts in the Grand buffet were out of this world. Hair and makeup packages are available for brides and bridesmaids. The Presidential Suites series is the hilt of extravagance and elegance. Replenish your body and mind with healing treatments, mani-pedi options, natural juices and a replenishing experience, courtesy of Awe Spa. Overall everything was absolutely wonderful. The resort will host no more than4 weddings per day, Monday thru Saturday. Just finished up a truly amazing 6 day stay at The Grand. Couples can customize their dream wedding design using Palace Resorts vast selection of decor options. More, Dear neenzzz,What a great honor for us that you have selected us for such an extraordinary event! The resort is HUGE. Wow! The average cost of staying at Moon Palace is around $450 per person, per night based on double occupancy. Our services are truly free. WebA spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. 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