Nearby attractions include Tulleys Escape Rooms & Games (1.8 miles), Tulleys Farm (1.5 miles), and British Wildlife Centre (4.6 miles). Most come with a balcony or terrace to make the most of the outlook, while luxury bathrooms feature oversized tubs for two, rainfall showers and his and hers vanity units. For ultimate luxury, opt for the Duplex Garden Master Suite. Thank you AH for making our stay turkey wonderful. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Error: Are any cleaning services offered at Alexander House Hotel & Utopia Spa? Great service, food and spa facilities. The Huntingdon is fantastic! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. If you feel like getting active, you can use the state-of-the-art gym, join one of their yoga classes or enjoy outdoor activities including tennis court, putting green, bike hire, trekking trail and garden games. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Each room is individually designed think modern finishes, classic charm and a sense of warmth some with great outdoor terraces. Reflections Restaurant has a Champagne Bar; open air courtyard and showcases a robust menu serving light snacks; three course meals; and filled with home grown favourites. I felt even the most scrunched muscle knots in my back slowly start to uncurl. Get involved. I will pass on the comments raised to our spa team with regards to the sauna outside in the spa garden to ensure it is all working properly as this is a main sauna that can be used for females and males. The spa suites are an intriguing complement to the wellness centre; think Egyptian cotton sheets, a roll-top bath made for two, LOccitane products, and a dramatic black rainshower unit with water jets coming out of the walls the latter also transform into steam rooms at the press of a button. That's how we know our reviews come from real guests who have stayed at the property. . Our menus are inspired by the countryside; woodland; land and field and we bring dishes to life through clever use of colours; textures and theatrical presentation. Anyway, overall, Im happy with the experience. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. 2022 About Time Magazine. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The in-room refrigerator door was positioned in a manner that made it hard to open! Cant wait to go back., The spa day experience is fantastic. Looking for 2 nights from tonight. They know how to do pudding too: the likes of mocha souffle with homemade doughnuts and malt ice cream, in fact. They have tennis courts, giant chess sets in the summer months and a croquet lawn. Does Alexander House Hotel & Utopia Spa offer any business services? The spa facilities are beautiful however it was so busy that there were no available chairs for us to use around the indoor pool (note there are only chairs, no loungers - which is unusual for a spa). From rainforests to urban jungles, whatever your perfect view looks like, well help you find it. Spa is decent enough for a few hours to chill, though outside sun beds get full on a nice day. The staff were very helpful and polite. BREAKFAST WAS A MINUS. No, this hotel has an adult atmosphere and the spa is strictly for over-18s. I'm saddened to hear that your partners treatment wasn't satisfactory, myself and the spa management team would like to respond to you feedback and rectify this experience for the both of you. The hotel has 58 bedrooms, including some amazing suites. Shes a real asset to the hotel. Inhale our fragrant essential oils and let one of our highly skilled therapists soothe you with a personally tailored sensory experience. How much is the spa to use if booking this hotel, as says additional charge? Booking.com does not accept responsibility or liability for any question or answers. For a 180 spa day treatment, he rated the massage as 1/10. Over 500 hotels in more than 90 countries vetted each year for the highest of individual quality. Reception and concierge were also very helpful with any questions. Ideally, we'd publish every review we get, positive and negative. Would love to go back and experience the spa which is lovely apparently Good Evening 213sallyp, Thank you so much for you 5 Bubble review of Alexander House and Utopia Spa! The terrace faces directly onto a high fence and has another balcony above so feels quite closed in. Both restaurants are very nice. Taxes and fees that are shown are estimates only. There is an outdoor Zen garden; sit in its outdoor hot tub while listening to the wrens warbling in the surrounding conifers. It wasnt until 1984 that the mansion was restored and re-named Alexander House Hotel. How much is the surcharge to use the pool and hot tub? To save at this property, all you have to do is sign in. The breakfast buffet is a little sparse with mainly fruit, yoghurt and homemade Bircher muesli on offer. It included a 2 course meal. Each tub is able to accommodate a maximum of 2 adults, available to hire in 30 minute slots with their own concierge service, and you can pre-book online. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Alexander House Hotel & Utopia Spa has been welcoming Booking.com guests since Jul 20, 2009, Theres 19 brand new Cedar Lodge Suites, in a newly opened arm of the hotel, as well as a private two-bedroom luxury suite in the Gatehouse. Copyright 19962022 Overall I was fairly disappointed with our stay. Facilities include a gym with classes, tennis court, putting green, trekking trail and garden games like giant chess. Great tits and mistle thrushes trill overhead. I will definitely recommend Alexander House to anyone., Excellent loved the hotel and staff very friendly and helpful.. booked for one night ended up staying 3 nights as myself and my partner love it here and are actually looking to move to this end.., the bed sheets made to much noise at every movement., Food was very good but massively overpriced,otherwise excellent stay., Alexander House is absolutely beautiful, inside and all around in the grounds. Like many country-house-turned-hotels, the architecture of the newer extension buildings are a little jarring, though. Respect the privacy of others. The service was really good, the food perfect and the venue beautiful. Facilities We look forward to welcoming you back to Alexander House Hotel in the future. The spa day experience is fantastic. Set on 170 acres of stunning private gardens and parkland, Alexander House Hotel & Utopia Spa in Sussex is both a boutique retreat and an unsurpassed destination spa hotel near London, UK, the heart of South England's countryside. Couples in particular like the location they rated it 9.0 for a two-person trip. You could not find a more beautiful place to detox than, This is a hotel with history. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Kind regards, Rebecca Guest Services Manager, Beautiful country hotel and wonderful staff. Kind Regards, Reece Front of House Manager, Hotels near Alexander House Hotel & Utopia Spa, Hotels near Kingscote Estate and Vineyard, Hotels near Enhance Aesthetics and Beauty, Hotels near Smitham/Coulsdon Town Station. The Alexander House Hotel property can be dated back to the 17th Century, with stone from 1608 in the boundary wall. You can sort and/or filter them by time of year, review score, and more. It was lovely to read that you enjoyed your bedroom upgrade to our garden suites and our spa facilities. It was fantastic and we all had a lovely time. To have your own, private residence, book one of the exclusive Cedar Lodge Suites. Does Alexander House Hotel & Utopia Spa have any great views? Just had to pay extra. Want a great night's sleep? Own or manage this property? It was one of the nicest Ive had, ever!! The spa at Alexander House Hotel is now offering 18 new ila treatments, ranging from facials, scrubs and pregnancy treatments our favourite is the ila Gold Cellular Age Restore facial, which is totally divine. For a proper British experience, you need to try their afternoon tea, which can be taken in the gardens or drawing room. Rooms also include designer toiletries, bathrobes and slippers. A detox trip wouldnt be complete without some delicious food. the outdoor garden is beautiful and relaxing. Do we have use of then sauna, pool How to get to Alexander House Hotel & Utopia Spa from London Gatwick Airport. The bathroom was excellent. It wasnt until 1984 that the mansion was restored and re-named Alexander House Hotel. Each of their dainty desserts are handmade by in-house pastry chefs, sandwiches are served on beautiful homemade bread and all of their preserves are created in-house. Staff in AG restaurant and in Reflections restaurant were very helpful and my partners gluten allergy was very well catered for. Tripadvisor performs checks on reviews. Get instant confirmation with FREE cancellation on most rooms! Book online hereor via thereservations centre on 01342 859702, Angelica Malin is Founder & Editor-in-Chief of About Time Magazine. Corina was very helpful and welcoming and always smiling. Kind regards, Charles Grainger Guest Service Manager. Want a great night's sleep? Booking.com. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Really well run hotel. Do you have room service? Dinner was a complete home run
Your breakfast offerings and set up are of a quality of a motel 6 in the us and that is not a compliment. The Alexander House Hotel property can be dated back to the 17th Century, with stone from 1608 in the boundary wall. A wonderful relaxing stay! By continuing your visit to the site you accept the use of cookies in order to make visit statistics. Dear Caretta28, Firstly, I would like to thank you for taking the time to write us a review on your recent stay with us. The rate is room Only, Check in is at 3pm and Check out is at 11am. Alexander House Hotel & Utopia Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. What are some restaurants close to Alexander House Hotel & Utopia Spa? Trip TypeCouple. Is parking available at Alexander House Hotel & Utopia Spa? At first we ordered lattes and they were made using condensed milk. It is also possible to hire bicycles. Spa Access is 20.00 per person or free if you have booked treatments this can be done prior to arrival. If you want things to do whilst youre there, try this. WiFi is available in all areas and is free of charge. Yes, free parking is available to guests. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. All rights reserved. If you dont know, ila is a fantastic British spa brand, that represents a whole new era in the luxury organic experience. With 25 treatment rooms and day passes available, it can seem busy, so if you are going to book a therapy, try first thing or an evening slot. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. There are more places to choose from in the, alexander house & utopia hotel east grinstead, alexander house and utopia spa, alexander hotel utopia. The staff were very friendly and the rooms were nice but that alone doesn't justify the price you pay here and I would expect the service to match. Good afternoon Dreamer21567366172, Thank you for taking the time to leave us a review for your recent spa day here at Alexander House. A beautiful home-away-from-home, with an award-winning spa, Alexander House Hotel is the perfect hotel for a weekend getaway with a wellness focus in the English countryside. We had a spa suite which was spacious and well finished. Had a quick dose off during the massage. Genius. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Would highly recommend. Lock in a great price for Alexander House Hotel & Utopia Spa rated 8.2 by recent guests! All children are welcome in the hotel but please be aware that guests under the age of 18 are not permitted in the restaurant or to use the swimming pool or spa facilities. Returning there always brings a huge smile to my face, The Spa was amazing. Inside and out it has all the elements of a luxury escape, with sublime vistas, a choice of Rosette-awarded restaurants and celebrated Utopia Spa. In 2015, Alexander House Hotel introduced an amazing new spa partner: ila. My only negative? I will pass on the feedback to all of the head of departments so they are aware. It says that the use of the pool and spa is extra (this didn't use to be the case - I have stayed many times before. -. Additional sorting options might be available (by type of traveler, by score, etc). Pets are allowed on request. My partner hasnt made a feedback as we were on a hurry. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Claim your listing for free to respond to reviews, update your profile and much more. Double-check the maximum capacity for the room you selected. Therefore we asked for a cafetiere coffee thinking you can't go wrong. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Alexander House is absolutely beautiful, inside and all around in the grounds. For something really special, you have to try the Cedar Outdoor private hot tubs each tub has been named after a herb grown within the grounds of the hotel, such as lemongrass, thyme and peppermint. To edit a review youve already submitted, contact our Customer Service team. It is lovely to read that you had a wonderful stay with us. Cant wait to go back. The AG's 3-Rosette restaurant offers fine dining while the Reflections Restaurant overlooks the courtyard and has its own champagne bar. Heres why you need to visit: This is a hotel with history. Our stay couldnt have been more perfect! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Are you taking bookings? Kind regards, Rebecca Guest Services Manager, I had a spa day and 2x treatments. I will also pass the personal mention to my colleagues Rachel our Hotel Receptionist and Charlotte our Reception Supervisor which they will be delighted to hear. We also used the champagne bar terrace, service was slow and unnecessarily expensive though the setting is lovely.Overall I would recommend to friends and family for a couple of nights stay. We also like the garden and there are a few outdoor activities that you can try. An entrepreneur with a passion for female entrepreneurship and empowerment, Angelica also hosts #TheyStartedIt podcast & is a global event moderator and keynote speaker. All content should be genuine and unique to the guest. Outdoors the sauna was broken so we were not able to use the sauna facilties together either, the only alternative is the sauna in the separate changing rooms. Thank you so much for your lovely mention of our staff member, I will ensure herself and her line manager are aware of your kind comments. Sorry, reservations for more than 90 nights aren't possible. Conveniently located restaurants include Thai Time @ Forest Row, Helin, and Gravetye Manor. Alexander House Hotel has a variety of dining options, including a sophisticated 3 AA Rosette restaurant, a champagne bar and Reflections restaurant, for casual, everyday dining. This Elizabethan mansion the one-time home of celebrated gardener William Robinson sits prett An affordable country house hotel with proximity to London. All distances are measured in straight lines. Can they be booked in advance? The new Cedar Lodge Suites are surrounded by manicured gardens, each suite with its own south-facing private balcony or terrace, which is perfect for enjoying an al fresco breakfast in the sunshine during the summer months. Sign up and we'll send the best deals to you. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Alexander House Hotel & Utopia Spa takes special requests add in the next step! The breakfast food was fine, although you could tell the hot food had been cooked in bulk and brought to your table as you order rather than being made to order. Turners Hill, West Sussex, United Kingdom. Check your booking confirmation email to find your booking number and PIN. A wide range to fit a variety of budgets. Which popular attractions are close to Alexander House Hotel & Utopia Spa? Read more about possible travel restrictions before you go. The only way to leave a review is to first make a booking. If you can reach out to a guest services manager to discuss this further. Even the entry-level Cosy Attic Rooms have rich velvet textiles, fabric-wallpapered feature walls and bathrooms with Temple Spa toiletries. The hotels new ila spa packages make it a world-class destination for those in need of a pamper, and the hotels facilities, including outdoor hot tubs, restaurants and swimming pool, make it an ideal weekend break this summer. Its all about natural goodness at ila; they combine pure ingredients, ancient traditions and sustainable processes to create world-class products, with exceptional inner and outer benefits. Please enter the dates of your stay and check what conditions apply to your preferred room. Double rooms from 125. Your question will be published on Booking.com after it's approved and answered. In the morning we had breakfast at Reflections. Alexander House Hotel, West Sussex, England. Room service rapid, precise and polite. At the award winning Utopia Spa, we believe in making your experience holistic - healing your body and soothing your soul. The Utopia Spa is the reason many people come. Prices include breakfast and Wi-Fi, and can even sometimes include dinner. Your breakfast offerings and set up are of a quality of a motel 6 in the us and that is not a compliment,, All the staff are friendly and attentive. We were lucky enough to stay over too and the rooms are gorgeous! The cedar suites are large and the bathrooms are very smart. I do hope to welcome you back to Alexander House again soon! East Street, Turners Hill, RH10 4QD, United Kingdom Trip TypeCouple. Such competitive packages make this one of the south-easts most affordable luxury country house hotels. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Hiya, is there a deal where we get whole day use of the spa and staying over? The Wakehurst Royal Botanic Gardens is a seven-minute drive. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. This too was awful and was actually just instant coffee served in a cafetiere!! Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. This is where things get interesting. The hotel backs onto 14 acres of National Trust woodland, which swoons with furry, butter-coloured archangel wild flowers. The spa was so relaxing - my only fault would be that you cannot go in the steam and sauna with your partner if not the same sex. Booking not found double-check your booking number and PIN then try again. Choose your currency. Rachael and Charlotte on reception were very efficient and booking in and checking out couldnt have been better. Dear Kellyannie_x, Firstly, thank you for your feedback. See more questions & answers about this hotel from the Tripadvisor community. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. From the champagne bar lounges to the beautiful massages and that delicious meal. Something went wrong please try again later. BymarcusMay 19 Karolina is truly an asset to the Sales team! The Spa was amazing. Contributions should be appropriate for a global audience. The maximum number of extra beds allowed depends on the room you choose. The products are great for sensitive skin, as the entire range is 100% chemical free and absolutely every ingredient comes from a plant or mineral. Dinner was lovely and our room was nice and clean to. Even the room had a nespresso machine which made better coffee. Charges may apply. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. Kind regards, Charles Grainger Guest Service Manager. The hotel is really beautiful and the gardens are superb, plenty of parking, the whole thing strongly recommended. ByWilliamJul 21 There are terraces for al fresco dining and various luxurious lounges. Spa complex is lovely and again staff were very helpful. The Huntingdon is fantastic! This service may contain translations powered by Google. The staff were very helpful and polite. With tastefully designed, luxurious bedrooms, award winning Utopia Spa and a 3 AA Rosette restaurant, Alexander House Hotel is ideal for a weekend luxury escape in Sussex countryside and is a perfectly appointed private function venue, wedding venue near London and business events venue. We look forward to welcoming you back. This is a big, busy operation with plenty of staff, so you half expect to come across a weak link or two, but everyone from the receptionists to housekeeping are refined and polished, and full of smiles too. Returning there always brings a huge smile to my face. Come here for the views there are picturesque views of the Sussex countryside from most bedrooms, and, with every room, theres free WiFi, membership to the Utopia Spa, soft towelling robs and the softest pillows. But there is honest commitment to fine British ingredients here and you will experience flavour combinations with real pizzazz. Hello is there breakfast or dinner or anything included in this package or is it the payment for just the night/day stay? Dinner was a complete home run I love the quiet room and the fact we couldn't hear any doors slam or loud noises so a lovely peaceful weekend. You're eligible for a Genius discount at Alexander House Hotel & Utopia Spa! Food was very good but massively overpriced,otherwise excellent stay. We are taking reservations for key workers. I will definitely recommend Alexander House to anyone. Dear 586rogerr, Firstly, I would like to thank you for taking the time to write us some feedback on your recent stay with us at Alexander House Hotel. Get in touch: angelica@abouttimemagazine.co.uk. I would really expect to be served real coffee with my breakfast in a 5 star hotel. What are some of the property amenities at Alexander House Hotel & Utopia Spa? Delicious food, lovey tea and very friendly staff. SLH hotels know how to elevate the everyday with bring-a-smile-to-your-face memories. Dear Heatherom37 , Thank you for taking the time to reach out to us with some feedback on your recent stay with us at Alexander House Hotel. Get the travel advice you need. Gatwick Airport is 14 minutes drive away. Trip TypeCouple. During the winter, cosy up beside a roaring log fire and dine in a warm and welcoming lounge. The nine-course tasting menu (85, or 125 with wines) mirrors the interiors; theres a lot going on in each dish. ByJamieDec 20 thank you. Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. In summer, step into the stunning gardens and savour a classic afternoon tea, stylish cocktails or al fresco dining. The restaurant was really lovely food was great and all the staff were so friendly and accommodating. The stay here was dictated by a morning Gatwick departure, but this place merits being a destination. The most helpful contributions are detailed and help others make better decisions. All of the comments raised are very important to see where we can improve and help us see where we are missing areas. It was exceptional, clean, efficient and very calming. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. I'm very glad to hear that you enjoyed your stay with us and you will be hoping to return in the future.