The only replacement parts I could find for the. My unit does not perform as advertised I can run this unit for 9hrs and still have to vacuum the pool manually. But that is a guess. TEST 5A - Remove theCleaner Cover by unscrewing the screws at each the 4 corners and liftingoff the Cover. For the following Maytronics cleaners only. Jump toTest 2A - Check Power Supply. However, the caddy is very useful for transporting and storage. 9995670, PD 5012, SN HG5012A10956
Posted: 5/14/2021, Richard
TEST 1B - If you see 0V on your multimeter, check the following: Circuit Breaker may have tripped; the GFCIat your outlet has to be reset; or your outlet is bad and needs to be replaced. It comes on for a bit then the just turns off the reset button and test button wont work on the black power cable clicks off straight away. Does the 2.6v voltage difference between two powered pins mean the power supply is ok, or that it needs replacement? The correct replacementfor your cable is the. The equipment lasts for many years, often outliving the natural life of the included AC adapter. Is your swimming pool too murky to swim in? (1,2, and 3) do not blink and the power shuts off after a few seconds. Depending on the age of the cleaner, it may be best to get a whole new unit because motors are expensive. I took everything off the motor that would be a load and plugged it into the power supply, but get the same result. Posted: 6/2/2022, Claybert Coury
The voltageshould be around 29 volts, like the 2-wire version. If it worked perfectly the last time you could fully charge it, the first thing you should check is whether the PSU is flagging. Not necessarily with the actual process, but the instruction manual. Posted: 6/30/2022, Bryant
You can also purchase disposable filter bags if you wish. $10.50 Flat Rate Shipping available on all Maytronics Replacement Parts. Thank You for your time. Wild West Pool Supplies is an authorized reseller for this item. Our customers who bought in years ago are now increasingly looking into replacing their aging power supplies. Posted: 4/25/2022, Nautilus CC Plus Out of Water Test
You would need to do some of the troubleshooting mentioned in the guide if you want any certainty. What is the part number of your power supply? Posted: 4/14/2022, Tim
Chemical Startup of a Newly Filled Swimming Pool, Chemical Maintenance of a Newly Filled Spa, Virginia Graeme Baker Pool and Spa Safety Act Information, Maytronics Power Supplies - Dolphin Robotic Pool Cleaners. This deal isnot too good to be true. If your Nautilus Plus no longer functions, don't fret! Any help would be greatly appreciated. I have a 4 year old dolphin premier that now often does not start moving, o r stops moving after few seconds or minutes, while tge impeller keeos working. Whether or not the track spins could have more to do with guide wheels and brushes than the motor itself. Back to same problem. Dolphin pool cleaners offer the most efficient and cost-effective method for achieving a consistently clean pool. TEST 2B- Insert the twomultimeterprobes into the female end of the power cord The meter should be set to 200V AC asused in Step 1. TEST 4- CHECKPOWER SUPPLY FUSE - If you have an older style Power Supply, it will have a fuse inside that can be checked for continuity to see if it failed. S200 99996202-US, S300 99996221-US, S300i 99996225-US, Active 20 99996023-US, Active 30 99996231-US, Active 30i 99996235-US, Prowler 920 99996201-US, Prowler 930 99996214-US, Discovery 99996201-DIS, Saturn 99996114-SAT, Cayman 99996135-SPL, Quantum 99996203-SPL, Premium 99996211-PIO. Sometimes these jobs are done by one motor or two separate motors just mounted in the same box. Blue light on power source comes on. If you see 29V DC, the AmphenolotorPlug is good and you can gotoTest 5A to check the DolphinMotor. People reported various issues with customer service (CS). Place one probe in one of the holes in the female end of the power cord. Posted: 7/26/2020, InyoPools Product Specialist Matt S.
I pull the filter out and it is empty. Note: This model does not ship with a power cable. There are several tests we show to narrow down the possibilities. Is there a way to test each motor individually and also the control board? Could this be a power supply issue or is something else likely? Our customers can rest assured: the Maytronics Dolphin 9995670-US-ASSY Power Supply comes with a one (1) year warranty directly from Maytronics. replacable? The equipment lasts for many years, often outliving the natural life of the included AC adapter. If you have several trees around the pool, youll appreciate the bag. It is compatible with all standard full AC cords, and Maytronics offers a specially branded version with their guarantee behind it. Posted: 9/23/2020, CDS
instructions for how to enable JavaScript in your web browser, Click Here to View Replacement Dolphin Pool Cleaner Parts, Motor Unit D.basic 3 Hour Ac New (99953003-assy). You are missing a '9' at the beginning of both of those part numbers. Drop enough of the power cord into the pool so that the cleaner can reach the farthest corner. Let it sink all the way to the floor. TEST 3F- To test the AmphenolPlug for continuity, first make sure the meter is in continuity mode. Could you tell me why our power supply unit wont stay on. The red wire is the ground. No humming or signs of life from the motors. the whole power supply is the. Maytronics 58984402LF Digital Power Supply Cable, How To Measure & Install A Swimming Pool Liner, This product is for the Maytronics cleaners only: S200 99996202-US, S300 99996221-US, S300i 99996225-US, Active 20 99996023-US, Active 30 99996231-US, Active 30i 99996235-US, Prowler 920 99996201-US, Prowler 930 99996214-US, Discovery 99996201-DIS, Saturn 99996114-SAT, Cayman 99996135-SPL, Quantum 99996203-SPL, Premium 99996211-PIO, Input: 100-125VAC 50/60 Hz 2A Output: DC 29V 120W, Black Power Cord is NOT included it is sold as a separate part number 5898412LF, Maytronics Cable For Digital Power Supply, 5898412LF, For the following Maytronics cleaners only: S200 99996202-US, S300 99996221-US, S300i 99996225-US, Active 20 99996023-US, Active 30 99996231-US, Active 30i 99996235-US. I will work through the steps you have listed here and hopefully it is a cable issue. We will never hesitate to pass along any tips or advice. While youll get what you pay for with most appliances, with the Dolphin Premier, it doesnt come with any extra accessories. This is a natural process; any PSU can only handle so many power cycles over the years before it starts losing efficiency, eventually hitting a point where it doesn't charge at the rate it used to. For one thing, the red clean filter light comes on in about 5min. The Maytronics 99956035US-F1 Dolphin Power Supply has a 115V Voltage Rating, 100-250 VAC Input, 29V DC 120W Output, with a Frequency Rating 50/60 Hz Features. I have a more recent unit, so I seem to see a fuse solded to the board. Posted: 5/23/2020. Go toTest4. Resistance of cable: 0.9, 0.6 and .OL (open) for the 3 different wires
There won't be much sense in spending a lot on a cleaner motor if the chassis does not last a couple of more seasons. Cleaner, crisper pool experiences are coming your way. If it is not, this will not work and you are responsible for return shipping. Though the reusable filter bag holds a lot of debris, its not particularly easy to clean out. When running this test, the POWER MUST BE OFF, and the meter should be set at the continuity setting as shown. Filtration is what separates the good pool robots from the not-so-good ones. After 2.5 minutes, the power light goes out, and the DC voltage drops to .01, then fades to 00. If the continuity check on the fuse is negative, replace the fuse. Germs and bacteria can cause life-threatening illnesses in a swimming pool. Its bad. TEST3A - CHECK AMPHENOLPLUG - Reconnect the power cord to the Power Supply. Call 303-985-0077 if you do not see the part you need or if you need assistance with pricing or troubleshooting. The meter should read close to 29V DC. I have a maytronics DX3 pool cleaner and the power supply have 123 volts going in to the power supply and there are 63 volts coming out of the power supply. The power supply is 2 years old. TEST 3D - Remove theAmphenolPlug from the wires withasmall Allen wrench. If you get 29V DC on the raw wire and you saw 0V DC when you tested the Amphenol Plug inTest 3B, you will need to run a continuity test on the plug itself. STORE HOURS: Monday thru Saturday: 10:00 am to 5:00 pm Sunday: Closed. I checked the power going into the motor and it reads 27v There is 29v coming out of the power supply. It only climbs a third of the way up the wall and has never cleaned the steps or the pool seats. Don't over tighten. Thanks! What is the model name or the serial number of your Dolphin cleaner? Once we sell out, we can't guarantee this amazing price. Not only is pool maintenance business, in our spare time it's our hobby! TEST 6A - CHECK THE DOLPHINCABLE - If you have 29V DC coming outof the PowerSupply into the Cable (See Step 3B) and 0V DCat the motor end of the Cable, you will want to run a continuitycheck on each wire in the Cable to verify that the Cable is broken and needs to be replaced.Remember to unplug the Cable at the PowerSupply end. Posted: 3/18/2022, InyoPools Product Specialist Matt S.
Power supply powers up but I am not getting any activity at the cleaner itself. Exclusively at Wild West Pool Supplies, we can now proudly offer our best price yet on the Maytronics Power Supply9995670-US-ASSY. Suite #2 The impeller (in perfect condition-new) will not start, however, the wheels are working fine. So why wait? When the cleaner does run intermittently, is it herky-jerkyor does it run as usual? Maytronics rigorously tests their products, and backs them with a warranty guarantee against short-term malfunctions. Website creation in Evergreen, Colorado by AlphaPixel Reach. MAJOR DISCOUNT ALERT FOR POOL OWNERS: This power supply for the Nautilus Plus Robotic Pool Cleaner is the worry-free official replacement you need, and it's availablenowat an absolutely bonkers 15% off MSRP -- with FREE shipping in the Continental US, to boot! Posted: 8/16/2021, InyoPools Product Specialist Matt S.
Its packed with smart tech features and can clean an in-ground pool up to 50 feet within 3 hours. Reattach the DolphinCover and ImpellerCover. Posted: 8/23/2021, Kevin Fitz
I'd go with those, as they are a more accurate way of testing the equipment. Place the other probe onone of the leads on the other end of the cord thatplugs into the wall outlet. End of cable going to motor (3 pins): 28, 26 and 1.9 for the different pin combinations
[emailprotected]. This is where this robotic pool cleaner really shines. This part, at this price? Our pool maintenance expert, Luke Reed, earned his BS in Civil Engineering from Georgia Tech in 1998. Lightweight and durable, this caddy makes storing and transporting your pool robot easy. By submitting your payment, you agree to our terms and conditions. Kaysville, UT 84037, Copyright 2022 All Rights Reserved. TEST2C - If the reading on the meter is OV, Check for a break in the electricalwiring of the cord. Have you done any of the troubleshooting? If continuity fails, you will have to replace theAmphenolPlug. Thanks. It will not power back on, unless the power cord is disconnected from the supply for 15 sec or so. 7777 W. Jewell Avenue What is the part number for your specific power supply? Thanks!! Ifthe continuity checks are successful, check that you are getting a good connection at the end of the plug on the Power Cable and that all of the pins are in the Power Supply plug. The Dauphine cleaner works great .But only stays in one area of the pool around a 20 foot area.Does not go to ends of pool.Vacuum works great just dont get around all or pool. The filter bag performed better than the cartridges in picking up leaves, sticks, and other large debris. Sign up to be the first to know about sales and promotions! Phone: 303-985-0077 Just replace the cable or is the power supply bad as well? If not, are there steps to open the power supply?? Posted: 9/8/2021, Johnathan Dixon
Be careful not to touch theprobes across the wires or you will short them out. The remote and caddy must be purchased separately. Unlike most AC-motor pool cleaners such as suction and pressure cleaners, the Dolphin Premiers dual DC motors use 90% less energy. That's why this particular model is the most popular replacement choice for Dolphin Nautilus Plus pool cleaners. Insert the two meter probes into the socket of the AmphenolPlug. I have the nautilus preimer. Do you have any questions or concerns about replacing your Nautilus Plus power supply? Posted: 4/13/2021, InyoPools Product Specialist Matt S.
The cartridges easily snap in and out and can be quickly hosed clean. For a price of $1500 it has way too many short comings. Oh, and we have one more little offer for you: any Maytronics customers this month will get special access to our exclusive offer list. Model 9995678 power supply, Power light comes on steady, no mode selection lights come on any longer. Please make sure your pool cleaner is on the list above. Unfortunately, there isn't much left besides replace the motor or take it to a motor shop to see if it can be repaired.The replacement motor for the DX3 is the. Some local service centers werent able to do the repairs either because they werent capable or because customers didnt purchase the robot directly from them. Several people appreciated that all the filters are included without having to buy them separately. For more information on this coverage, please consult the owner's manual or contact Maytronics. On the 3 power supply pins, i get differential voltages of 28.8, 26.2, and 2.6v when the robot is not connected. Move the probes to the ends of the other wire and test it for continuity, If you don't have continuity on both wires, the cord is bad and needs to be replaced. Dolphin robots move freely around the pool and remove debris from the water while scrubbing the pool floor, walls, and waterline with an advanced pool brushing system. Some customers mentioned how the components are easily taken apart if something breaks so you dont have to ship the whole thing for most repairs. Me personally, I am very disappointed with this product. Specifications. Cleaner, crisper pool experiences are coming your way. So come on down to Wild West Pool Supplies, where the water is always clean, cool and fun to dive right into! Also, does one motor /impeller keeping working while the other turning off soon indicate a motor problem or maybe a yet to be found mechanical problem? Reattach the Cable to the Power supply. Almostall of Dolphin's power supplies sold for units in the US are meant for 115V. A few customers noticed that the roller returned to its normal shape when they put the machine in the pool. I have followed the troubleshooting techniques in your video, but would like to get something clarified. Either CS was unresponsive or requested they ship the whole unit back. I don't know if it is supposed to spin freely, turning both ways. An educated guess would lead me to say it is a bad motor. Virtually no explanation of the smart tech features. But it might be worth it in the long run. You show only 2 wires coming into the amphenol plug. Please help! Or do you just want to clean it whenever you think about it? Our guide including pros and cons can help you make that choice. Made by the robotic pool cleaner leader, Dolphin robots reliably deliver outstanding cleaning performance. Its machine washable but can be hosed out as well. Or cable (all 300 usd options). PULL THE POWER CORD OUT OF THE WALL OUTLET. There are two wires in the cord for hot and neutral. If you suspect this to be the case, this replacement may be all you need to get your robotic pool cleaner back to 100% full functionality. When I test my nautilus cc plus out of water, is is the track supposed to spin only one way, or spin one way, then reverse the other way? The cleaner doesn't remember a map of the pool. What is the part number of the power supply? Hello , My DX3 will not move nor will the impeller. DIAL METER FOR AC TEST - The AC side of the meter has two test ranges. The remote, according to several people, is pretty useless. Or, it might starve an active unit from the necessary power for standard operation, leading to unexpected issues. It is machine washable and can be hosed out, but takes some time. I check the power to the robot and it has 62 volts and will not come on and move. You can drop it in, and it will go through its cleaning cycle. Copyright 2017-2022 Cleanup.Expert (Life Sciences Discovery Group), Dolphin Nautilus CC Plus Robotic Pool Cleaner. Using a Phillips head screwdriver, unscrew the middle screw and lift off the Impeller cover. Plug the power cord back into the wall and turn the Power SupplyON. It will feel heavier than before due to the water and debris in the filters. Note how the wires areattached so you can replace them correctly when the plug is reattached. Since we will be testing for 120V from the wall socket, we will be setting the meter to 200. Very basic. This is where the Dolphin Premier could use some improvement. It may take a little effort. I need to replace my power pack 995675. At this point, if theCleaner is not still under warranty, it is usually cheaper to buy a new cleaner than sending the cleaner out for a motor replacement. Posted: 9/7/2021, InyoPools Product Specialist Matt S.
TEST5D - Set the meter to 200 DC and check that the Dolphin Cable is attached to the Power Supply. Does this indicate that a new power supply is needed? The motor is receiving power but is not turning; if the shafts are frozen, the motor is dead and should be replaced. Your pool cleaner may be just a simple AC replacement away from being fully operational once more. Can I replace that fuse or do I have to replace the whole board ? This machine is fairly light at 22 pounds. What is the part number of your power supply? For the first time operating it, youll need to unwind the power cord and stretch it out to remove the kinks. You can easily switch between automatic cleaning cycles or manual with simple controls on the power supply. Issues with tangle free swivel cord shorting out?, ussues with cleaning steps? Simplicity and enjoyment are built-in to every Dolphin robot. Posted: 4/22/2022, InyoPools Product Specialist Matt S.
Posted: 9/3/2020, Rick
Youll find everything you need to know to set one up. I have three wires - a black, white and red. What do you do when your MaytronicsDolphin Pool Cleaners stops running or there are no lights on the Power Supply? Maytronics Dolphin Power Supply9995670-US-ASSYfeatures: The Nautilus Pro is one of the best pool cleaners on the market, and even the best PSUs have trouble lasting quite as long as this industry-leading pool cleaner. Posted: 3/12/2022, InyoPools Product Specialist Matt S.
For some people, it didnt climb the walls very well. So it shouldnt be too hard to lift and drop into the pool. It is just a bell with no clanger. It sounds like you have a power supply failure. Have you tried testing the cable as mentioned in step 6A (Step 23)? If the meter shows 0V DC go toTest 6A. No matter the size, shape, or type of pool, nothing cleans like a Dolphin. If it reads 0V, move the probe to the other lead of the wall plug. Some customers said the machine was too wide to clean their narrow pool steps, so manual brushing may be needed with those. PRECAUTION 2 - When your cleaner is not in use, pull it out of the pool and keep it unpluggedto avoid lightning and power surges. You can try replacing a couple of the boards in the box, but the endgame is almost always getting a new power supply within a month or two. A few days later after repeated trying, it ran.. but only for a day or so. One issue that might be a non-issue was the foam roller that seemed to have gotten flattened on one side during shipping. Posted: 3/14/2022, Gerald T Tschura
Trying to determine if my motor is faulty, or if spinning only one way out of water is normal. How To Start A Pool Cleaning Business in 17 Steps, LED indicator to signal when debris bag is full. Cleaning unit itself is not coming on. I have checked all of the cables everything seems fine. The cleaner m0tor has two functions, to run the drive shaft that turns the tracks and the shaft the spins the impeller. No other automatic, residential pool cleaner comes close to Dolphin robots ease of use, performance, and reliability delivering years of cost-effective pool cleaning. These are absolutely huge deals, across all of our pool and spa offerings. Posted: 6/29/2020, InyoPools Product Specialist Matt S.
It appears to be sealed pretty well. Customers recommended watching videos on YouTube to see how its done. You want to make sure you are testing the ends of the same wire for continuity. The AC glass fuse on the board has power on both sides. Then place the meter probes into the plug on the motor end of the Cable. There's no exact date when this offer runs out, but you'll want to get yours soon. Then unscrew theAmphenol Plug with a Phillipshead screwdriverandpull itout of the Power Supply. Each of these tests may be broken down into a series of subtestssuch as Test 3a, Test 3b, etc, depending on the success or failureat each stage of the test. Turn the power supply ON. If your Power Supply is newer (without screws), it does not have a fuse and you will have to replace thePower Supply. With all the different types of swimming pools available, such as in-ground and above-ground, it can be difficult to decide which one to get. This guide shows you howto troubleshootthe electrical circuits of the MaytronicsDolphin Pool Cleaners so you can isolate your problem and replace the failed parts or parts. Robotic pool cleaners like the Nautilus Plus draw a great deal of power for normal operation. Youll attach the power cord to the power supply and turn it clockwise to lock. TEST5B - Place the ends of a pair of needle-nose pliers into the holes on top of the Cable Retainer Plug. Troubleshooting:
Your loyal Nautilus Plus Robotic Pool Cleaner has probably put in years of service under tough conditions without complaint. The older style Power Supplies have screwsin the bottom plate that can be removed for access to the fuse. For the premium price, thats disappointing. Thank you for making this post. It sounds like your impeller motor has failed. DIAL METER FOR CONTINUITY TEST -A continuity test measures for a break in an electrical line, like the Dolphin Cleaner cable. When used in conjunction with the 4 different cleaning modes, this little robot can pick up everything from leaves and sticks to sand and algae. But we list a few different ways to troubleshoot the motor in the guide correctly. Use the handle to lift the robot from the pool and NOT the cord. Ran the tests recommended and no DC voltage comes out the amphenol plug or wires into back of plug. So, it sounds like the voltage is out of the desired range. All Maytronics Parts Available. Posted: 8/9/2021, InyoPools Product Specialist Matt S.
Since then, hes worked in a variety of industries, including design and construction of luxury swimming pools. If you are testing the circuit for voltage, you need to go the length of the circuit to see where the voltage stops. If you do not have that, what is the model of Dolphin cleaner you own? Then place the two probes from the multimeterinto the wall outlet. Hi. My Dolphin pool cleaner supply arrived right on time and works perfectly. Authorized Service Center and Elite Dealer. I tested the cable for continuity and its good. This 7' cord should cover most use cases, and it is guaranteed to work out of the box thanks to the Maytronics branding. The power supply is putting out 21.2 VDc (measured right at power supply). Okay Sounds like it is suppose to be 29 VDC. Most multimetershave morefunctions than we will use, For this series of tests, we will only be using the AC or DC voltage and continuity test functions. Trying to determine if i need a new motor unit, power supply. Dolphin Pool Cleaner Power Supply 9995678-US-ASSY, The power supply was great quality and was delivered on time, 471 S Deseret Dr Easy to operate, and with easy filter emptying and cleaning, they do the work, so you dont have to. PLEASE NOTE: Power Cable Sold Separately. Make sure to test both of the two circuits through the plug. You have tested the pins on the power supply, but what about steps 17 to 23? Our primary tool for testing these electricalcircuits is a multimeter/voltmeter so we will first cover some of the basics of how to use a multimeter.Click Here to View Replacement Dolphin Pool Cleaner Parts, Ty
document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We love helping homeowners find quality cleaning products they can afford. The Dolphin Supreme M4 uses the, I am not getting any voltage out of the unit. I am trying to troubleshoot my Dolphin Premier cleaner. But leave it OFF for now. To remove, turn off and unplug the power supply, then use the power cord to pull the robot to the surface of the water and to the pools edge. DIAL METER FORDCTEST -TheDC side of the meter hasfour test ranges. They like that it climbs steps and seats and actually cleans the waterline. Then drop us a line! Posted: 7/18/2020, Anonymous
TEST 3B - Set your multimeterto 200 on the DC side of the meter. The bags are great for holding large debris like sticks, leaves, seeds, and bugs. The top impeller and drive tracks quit working. Once powered back on, the same cycling happens, lights stay on for 2.5 mins or so, power 29v on DC out, then fades to 00 again. Posted: 9/10/2020, Gary Mclees
Posted: 5/29/2022, InyoPools Product Specialist Matt S.
TEST3E - To retest thevoltage coming out of the Power Supply first TURN ON THE POWER. Posted: 8/11/2021, Pool Daddy
It saves me time and energy, especially when the pool is opened and has a winters worth of stuff on the bottom of the pool. Posted: 8/17/2021, Laura
Yes, if the motor is receiving power but still is not moving, you have a blown motor. Is power pack 995670 compatible?? Several customers reported that the Dolphin Premier crawls over pool drains and other obstacles without getting stuck or confused.