All shipping was included and for initial purchase and the return for exchange. Despite the fact we started using a free bag, we were very still very disappointed and thought about making a complaint. You would be much better off with Decathlon. The water proof rain jacket turned out to be anything but, as I got home from my hike soaked to the skin in a rain storm. The fleeces have been fine for using at work all last year, not come apart or anything. We use cookies for analytics, personalization, and ads. We offer prices up to 50% lower than equivalent products. I just couldnt work out who would buy one at that price when they could have a far superior version of that type of garment for similar money from one of the other 30 outdoor clothing stores in a 300m radius. The under garments are beautifully stitched with gorgeous patterns. This is both for keeping the neck warm, but it also helps prevent cold winds and rain from getting into the jacket. They are both recurring brands that you can find in several of our selections and reviews. Perfect in every single way, EXCEPT, despite using their size guide size 12 coat fits exactly as a 12 dress. Loved colours, quality and delivery time was less than a week in both occasions. Backed by the National Science Foundation. I wouldnt have bought it myself but its only a couple of tops and they do the job. I have been surprised a few times how much they are asking for stuff. If you want cheap outdoor gear, go to Decathlon. The North Face is an American company, established in 1968 and just like Mountain Warehouse, they also provide a variety of different products. Tip for consumers:I live in northwest South Carolina near Greenville and most of the hiking terrain I use is not difficult for the performance of these boots, Products used:Women's waterproof hiking boots. The inside is still wet after several hours. as customer service and honesty in what they are selling APPEARS TO BE a FOREIGN CONCEPT TO THIS COMPANY. I am out of pocket over $100 because the items I returned were lost in their warehouse and they refused to process a refund. The collar is high and zips up, but it does not come with a hood, so take appropriate measures if its going to rain. This is a water-resistant and wind-resistant jacket and comes with a Ripstop shell, which makes it very durable and long-lasting. Coupons offered online are made to look like there is a sale but it is still less than what the price is instore to increase their profit margin. Ive bought some basic MW clothing in the past. Don't risk it, don't order from Mountain Warehouse! Very disappointed. If you look at my gear stash, patagonia clothes and lowe alpine packs are the oldest stuff by some way, and mountain equipment close behind. Besides, they don't really conform to the form of the foot. Started chasing after 8 days but customer service never returned my emails. Frustrating. Strengthen your review by uploading photos & videos. Look at RRPs and Rab stuff is very similarly priced to equivalent TNF gear. They are held in place and evenly distributed by the quilting, extending on the sleeves as well. FedEx said the shipper had to file the claim. The support agent was UK based, very personable, very helpful and like I was talking to a friend. Read our in-depth review of this jacket here. I bought a MW skiing jacket last year, allegedly half price, far cheaper than anything Snow+Rock, Cotswold Outdoor, Millets or anyone could offer in their sales, its very warm, waterproof, plenty of features and its the colour I wanted. Boots haven't even been sent. To further help with this, the sleeve cuffs and hem are elasticized in order to make them fit perfectly on the body. Completely false advertising. I would purchase again. But what they are actually buying is generally not good value. Tip for consumers:Sale items need to be double checked. The North Face Thermoball. One review said it was thicker/bulkier than other jackets but will be good for winter. I now have to reorder, repay and then wait for the refund minus the postage. One wetsuit was ordered wrong size and after contacting customer service we exchanged for the correct size. I liked the gloves so much that I've ordered a second pair as a spare. Go elsewhere. Buy outdoor clothing online or in store with dozens of deals available. So poor. Singletrack Road Trip Organic Unisex T Shirt - Distressed, Singletrack Club Ride Detour Shirt Khaki Cayenne, Premier Partners for Singletrack issues & exclusive subscriber perks, Metcheck MTB Weather Forecasts At A Glance. Utter crap ,the waterproof jackets are poor and showerproof at best bin liners would be better !! 2 of these mugs the chipping went all the way to the inside of the mugs & all 3 are dented around the tops where you drink from. Whether you are a sportsman or are just getting into the gym, they provide different items for different requirements. The soles are not the same as pictured on the website ( 2 tone like VIibram), instead the rubber chosen is of such poor quality. Have recommended to lots of people whove all been similarly impressed! Really disappointed - used the bag twice and it broke, can't get a replacement nor fixed as the company says it is out of the 1 year warranty. You reap what you sow and it helps to be polite. 35 makes much more sense, if it fits you (the fit of their stuff is one of the things that put me off, whatever the price). I have just received my order and am beyond happy with the items! Featherweights collar, on the other hand, is higher and fits tighter, thus providing better protection of the neck. Thank you, * kids ski sets* moon boots* gloves* ski undergarments* fleece jumpers* neck warmers. It is a breathable and light jacket, with an adjustable hem and three outer pockets. [Arcteryx] Vastly overpriced stuff. Until recently it had only had light wear and mainly for the cold, and when used recently in heavy rain (and tbh not that heavy) the down inner was soaked! Your email address will not be published. I will recommend this company to anyone.Moreover, my husband absolutely loves his snow gears great quality, the fit is amazing and the price is very reasonable as compared to some over price but poor quality products companies. For practicality in wear, it comes with four pockets total: two zipped ones on the outside and two large pockets on the inside. Worst customer service ever. This is an adjustable jacket, with drawstrings in the hem and Velcro fasteners on the cuffs, all of which help you wear this jacket better and more comfortably. I would not recommend buying this coat if you want waterproof. Avoid this place. Thank you Mountain Warehouse. Lightweight trousers, T-shirts etc. I wouldnt buy something like a rucksac though. Weve touched on this point before in our other articles and what it all comes down to is basically this: down provides better insulation overall, but is rendered almost useless when wet. I like their base layers and merino socks. Went through a puddle today while riding and the water soaked into the suede. These are both very similar in appearance, with the difference being Exodus hood. No good at all, and not just a little leak from one seam, 3\/4 of the back and all arms were wet. We use cookies to give you the best experience on our website. I had ordered "extreme waterproof gloves" and I was pleased to discover that my hands did stay dry after having the glove fully submerging into water. I purchased the wrong size boots. Bad quality boots, which let water in, hurt your feet. When you get in contact with them again, they say they will pass this on to(blah blah) team and if you dont hear from them then that is good news. I had to quickly order sleeping bag & mugs through AMAZON. Arcteryx? Bought some of their clothing when its heavily reduced and cheap and its been fine. Online order Florence II Long Women's Padded Coat size 12. Must read: Are The North Face Jackets Worth The Price? However, he couldn't guarantee that if I bought a replacement pair, they would be waterproof! Do NOT order from this site. Tip for consumers:Everything is shown as on sale all the time. Sorry. Poor quality - poor customer service - I would recommend using a different company. So perfect if you want to go naked. As I am writing this review, it still has not arrived! No eta, no tracking number and no response from the e-mails to customer service. They are lightweight and very comfortable, but Apex Bionic is slightly thicker. No explanation as to where my package is nor when it is going to finally arrive; according to them, I should just be patient and forgiving! Only scored one star as there is no zero! Bought lots of Ski gear from Mountainwarehouse great prices and good quality. That said, they did cost 40 so maybe that was my mistake. Would recommend. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); To learn how we use your data when you comment, read our Privacy Policy. This requires a 0/5 star review. At this rate they will not last very long. If it was called Gardening and Dog Walking and Jackets for Kids that Wreck Stuff Warehouse it would be spot on. This is because of the shape, as it does not come in filaments, but it is rounded and provides great insulation with less bulk and weight. Can anybody hear me? Hello? This allows you to take it anywhere, without having to leave behind your other clothes. Funny this because my current big cycling rucksack is from Mountain Warehouse, as are my current walking boots, commuting waterproofs and cold weather cycling jersey and theyre all absolutely fine and very comfortable to wear. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). 2022 ProductReview.com.au Pty. TNF yes. BTW, their merino baselayers are good, bought three this year but at half price!! Sniff, those were going for ~150 (IIRC) in Keswick Mountain Warehouse back in November. To which it arrived within 2-3 days.Good, reliable online store. I also had to return the original invoice that came with the jacket so have to go on line to get all the information. Just an excuse to show a bunch of really cool looking stuff. Simple ordering, good quality products and only 3 days shipping from New Zealand to Gold Coast. Very disappointed in the extremely thin Seasons Womens Printed Padded Jacket. Ordered a jacket, tracking wouldn't update. Read our in-depth review of this jacket here, Jack Wolfskin vs The North Face: 4 Jackets Compared, Is Rossignol a Good Ski / Snowboard Brand? I'm worried that I gave my credit card number to a scam. This is the second time I've ordered from Mountain Warehouse and I highly recommend! ", "I bought a ladies Alaskan womens 3 in 1 coat 15 months ago specifically because it was advertised as waterproof and not just water resistant. I bought three "fleecy lined jumpers" and three beanies from these scammers and am disgusted at how they do business. Currently, better to buy from near shops and not MW online. I could not be happier with my cap, raincoat and long line fleece. Don't believe any sale label until you've checked the price at the till. Shipping speed was average. The rucdacs did look a bit crap, most stuff is half price tho. The jacket comes with two outer pockets, along with an inner pocket that is suitable for listening to music too, due to the earphone duct. Find out this turned out to be a smart decision.I was after waterproof boots and purchased a pair of the Adventurer Women's Waterproof Boots. Anyway, please take my advice, stay away from these clowns. It packs in a pouch of its own and takes barely any space. Claim your listing for free to respond to reviews, update your profile and manage your listing. People who do this to people deserve Sh*t. Don't buy from these low lives! 4. Have a question about Mountain Warehouse? Thus, its lab proven that 3M Thinsulate is up to 2 times warmer than down, let alone completely hydrophobic and available in broad variety of types to suit anyones needs, including manufacturers. I doubt I will buy anything from MW again. I bought a pair of Mountain Warehouse 'Leather' Hiking Boots approx 6 months ago. I have no printer. I looked at other reviews about the quality. Required fields are marked *. Interesting to hear the waterproofs are ok, Pinkster. My first walk in them was in the morning through grass damp with dew. Very disappointed and I won't be back, Tip for consumers:Just dont fall for all the customer friendly blather, Products used:T shirts and pants after alterations, I ordered jacket and walking boots 2nd Dec. Two of my items were affected so I suspect sharp practice rather than random error. You will be contacted by email to verify your review. I ordered for the firsts time on-line and received my shipment of 3 enamel mugs "BATTERED &CHIPPED"! ! Due to the fact I was working and could not wear until months latter could not return. Reached out to customer service via email, said courier lost package and resent. When I took off the fur snap broke very easyly. As pedantic as it sounds the bottom line is they refuse to refund the delivery charge nor accept they didn't deliver within the promised time frame. Interesting to hear the waterproofs are ok, Pinkster. Obviously your opinion will depend on your expectations, but the few bits of kit I have tried from Mountain Warehouse have been bad enough that I wont be bothering to try any more. My wife and I found a brand new mountain warehouse backpack lent up against our car in the supermarket carpark. This will be an interesting comparison, especially since we are looking at two interchangeable jackets and two softshells. baby change bag for our youngest, so it got dragged everywhere everyday for a few years and was still going ok, that really lasted well. didnt check the date before posting . On longevity, it generally seems that the better brands are just much more robust. I returned the coat nearly 3 weeks ago and have had to chase this to get my money refunded. All as described (women's fleece, talus pants, Isla ll extreme down jacket and various thermal wear). Made it very obvious that I wanted ladies size. Good for jackets and walking boots for kids that will grow out of them or trash them. They also sell some average stuff that is ridiculously overpriced. Which Insulation is Better? Probably since you have been able to buy it heavily discounted in GoOutdoors. great customer service and very professional and friendly staffs. Is mountain warehouse a scam or a legit company? Apex Bionic is a 100% Polyester softshell with a windproof shell, due to the WindWall membrane. Hardshell vs. Softshell Jackets: Whats the Difference? Needed a rain jacket, whilst camping last year, due to a packing error, silly cheap in the sale (they always have sales on), worked OK, nice cut, materials seem OK. Wouldnt want to rely on it but for a stopgap it was OK. You are much better off looking for half price mid level brands (TNF, Rab, Craghopper even) in the sales than resorting to Mountain Warehouse. I will now go thru PayPal to see if they can get my money back.