I was traveling with a 15 people group. We will check if there is availability and you only have to pay a deposit to guarantee your reservation. The depth varies greatly from one section to another. A little bit, you don't have to be an expert swimmer as long as you know how to float and are calm in the water, that is more than enough. Following your beach exploration, youll enjoy lunch at the beautiful Punta Venado beach club, ending the tour with a drive back to your hotel. Cool drinks in the van (waters, soda, beer) We had children ranging from 6-13 and all had a wonderful day. Pick up and drop off at your hotel with private air-conditioned transportation We started our trip at 630 am from our hotel, which I highly suggest! However, in the archaeological zones the decision depends on the custodians of the archeological zone. I would highly recommend this tour to everyone! Due to its prime coastal location, it also offers some of the worlds finest views of the Caribbean Sea. 3.- How can you guarantee me that you will pick me up? They also provided refreshments immediately. PRIVATE TOUR: Enjoy a private guided tour of Tulum ruins, followed by a swim in a cenote of your choice and a delicious lunch at a Mayan restaurant in the jungle. Daniele was very knowledgeable and so much fun. We would definitely book again with this company. I couldnt have asked for a better day and I will most definitely be back for another adventure!! 10.- Can I pay with someone else's credit card? It was huge and spectacular! Our tour guide Hector was great for the Cenote and Claire was very knowledgeable about the history of the ruins. We had an absolute blast!! The price for our excursion is in pesos, but you can also pay in dollars or euros, For your convenience, our guides have instructions to pick up each of our guests in the lobby of their respective hotels, By doing this we save you the cost of transportation to the meeting point. Email: contact@absolute-adventure-mexico.com. The guide and the driver were friendly and welcoming, our guide constantly offered to take photos of us which was nice. The van was new and clean, they even kept cleaning it out in between each stop while we were doing an adventure! The food was great and the best tacos Ive had in Mexico so far. Below, you will find a description of what our excursion includes, we recommend that all our guests always carry cash for extra expenses not included in the tour. They even take a ton of photos for you and send them to you the next day. The lunch at Juanitas was the best authentic food we had the entire trip. After the ruins we went to the cave cenote( I mentioned earlier I went to xplorer ) this by far was head and shoulders above anything I saw the day before. We went back to the hotel, we were all very exhausted and I cannot imagine renting a car. She knew where to get the best photos and how to maximize your experience. We were also very impressed how willing they both were to work with us the week of our vacation and accommodating our trip around the weather so that we got the most out of our trip. Private tour of the ruins, swimming in a cenote & lunch in the jungle. Not only we had a guide, a driver, a van for ourselves but we also enjoyed Mayan ruins and cenote before everyone else. To help keep wildlife thriving please use sun-protective clothing. Thousands of years ago, ocean levels began to drop to where they are today. Additional fee may apply. Our guide, Jose Manuel, was very knowledgeable and so much fun. I whole heartedly recommend Absolute Adventure Mexico and look forward to being a repeat customer soon! Private tour of Tulum ruins was exquisite and a must experience to avoid the crowds and heat! We had an amazing moment, glad we booked this tour with Absolute Adventure! As long as you notify us of any changes or cancellations 12 hours in advance, no charges will apply. Yes child pricing applies to ages 8-11 years. Private tour makes it even more special. My very favorite part of the whole week long trip to Mexico. We will make every attempt to visit all the places mentioned in the tour description. We will come back! Important: 2.- When do adult vs children prices apply from Playa del Carmen? The lunch at Juanitas was fantastic and a great experience as well. But, as long as you have the number available that is all we need, along with the name included on the reservation. Not only was he able to answer any question we had, but also gave us much insight to their culture, past and present. Our private tour with JJ and Daniel was a blast. To finish at the Cenote was very cool and lunch in the jungle was excellent!! 5.- I am very unsure, I have had bad experiences before, can I pay at the time of the tour? Would definitly recommend this tour to families ! Reservations with promotions require reservations at least 7 days in advance of the day of the excursion. We had the best time and recommend Absolute Adventures 100%. We will be back and using this same company! Both of them were very accommodating and seemed to genuinely enjoy what they do. We will definitely be booking our future tours here! Visiting Tulum and a cenote with Absolute Adventure felt like being a special guest. 10:00am 10:30am: Transportation Food is not allowed in either Tulum or Coba. the guide that rowed us was amazing and super funny. We work all day, but the times that there is someone in the office is Monday to Friday 7:00am- 10:00pm, Saturday and Sunday 7:00am -9:00pm. We were back at our hotel by 2:30. So in this aspect restrictions apply but we do have this option available. If you would like to speak directly with our Playa del Carmen office you can call +52 1 987 112 9491. Juan went at our own pace as we were slow to move along. They are treating guests to a unique experience to be away from the crowds. Learn more about all that our tour includes below, and book with us today! Absolutely love it and would do it again! In our company we warmly welcome visitors from all over the world, but placing special emphasis on our visitors that come from far to visit our beautiful country. Booking the tour was easy and Claire was quick to make suggestions and respond to emails. We can offer you the lowest price on the market with equal or higher quality than our competitors because our company is the direct provider of the tour. When my granddaughter was a little apprehensive about the underwater cave he led her through it while we explored on our own. For ages 3 to 9 child prices of $ 700 Mexican pesos per person, under 3 years old is considered an infant and are free. Easy communication with the tour company throughout the entire process, and 100% worth the price to have our own private tour. Everyone was very friendly and knowledgeable, the whole experience was incredibly simple and fun. If you have lost the number contact us for a new confirmation number. Enter name and address of the place. There was time to pick up gifts at artisan shops and lunch was delicious. I hope to return one day for another tour with my kids! The authentic Mexican meal that we had was outstanding. Book this for Tulum! Hector is really knowledgeable about Mayan and Aztec culture, and educated us on the entire history on our drive over. He really made us feel as if we were close friends. We had a private tour of the Mayan Ruins near Tulum with Daniele and Pascual. We didnt have to pay anything during our tour, the snorkeling gear, drinks and lunch were included. We got pics by email after the tour. The van was air conditioned and also had plenty of cold drinks to choose from. There is no other company that offers you all of these flexible options. It was a very laid back trip but we saw and learned so much. Great guide to fully appreciate Tulum. Highly recommended!! Claire explained us everything about the Mayan ruins and history, and made sure we were having a good time snorkeling. I was not sure what to get, and ended up ordering a dish that Hector had recommended, which was absolutely delicious. Hector was also very patient; we were not rushed at all and went at our own pace. So happy we booked with Absolute Adventure and not some other of the hotel. We reserve the right to modify the itinerary based on events out of our control. The cenote was amazing and he guided us through a unique safe experience. Sunscreen contains harsh chemicals that can contaminate and harm the fragile ecosystem. It was just us and them, and we had an Absolute Blast! 08:00am 10:00am: Visit of Tulum ruins Yes, the prices are the same for everyone. Jose was an incredible guide and really went above and beyond to show us such a great time. Children under 3 years old are considered infants and are free. Yal Ku Lagoon, one of the largest lagoonsin the region in terms of surface area, is home to a wide range of wildlife and provides safe snorkeling in Akumal for swimmers of all ages. We really enjoyed that we were able to go at our own pace throughout the day and LOVED that we got to experience the ruins and cenotes early before the crowds arrived. I highly recommend this tour. 9.- If we have a reservation for a specific day and something out of our control happens are we able to change the day? All entrance fees Best of all, the cool, refreshing water is one of the best and most beautiful ways to escape the constant heat for a while. Mexico We were able to get to the Tulum ruins early and avoid the huge crowd that was lined up while we were leaving. The cenote visit was wonderful. Non-professional cameras are permitted at no cost. Daniele (tour guide) and Rodrigo (driver) were amazing funny, knowledgeable, personable. 01:00pm 02:00pm: Transportation to your hotel. as we were leaving the mobs of people were first arriving. After the ruins we stopped at the shops so if you forgot something you can get it there and save yourself a cab ride and fare beforehand. They were absolutely breathtaking! There is a bit of a walk so wear comfortable shoes. The Sac Actun Cenote exceeded our expectations. Four of us (from the U.S.) travel yearly to the Riveria Maya and this was by far one of our best experiences ever! Check prices or Book selecting date, number of people and hotel. While there are many snorkeling options in the greater Cancun area, few are more unique or more breathtaking than snorkeling in Akumal in the waters of Yal Ku as well as the cenote in the area. I cant recommend Absolute Adventure enough! They also accommodated our group on very short notice. It felt like we had the place to ourselves. The company was great to work with and made us feel comfortable with booking with then (we talked via e-mail, phone, and text). Both JJ and Daniel were knowledgeable, fun and great tour guides. 8.- How can I call from outside of the country? It was above and beyond anything I could have expected!! Chris, our guide, was fun, knowledgeable, and always working to ensure everyone was enjoying themselves. You will also not need to struggle looking for directions, nor will you have to spend more money to pay a taxi to the meeting place. From the efficiency of the transfer and pleasant informative points offered by the guide even the drive to this activity is enjoyable. Absolute Adventures is absolutely the way to go for personal tours around Playa del Carmen. Our tour guide Manuel was so friendly and knowledgeable. Swimming in caves is an experience not to be missed, followed by an authentic local Mayan lunch. Jose Manuel was a wealth of knowledge, and helped us better understand Mayan history. Tulum and a spectacular cenote. Our lunch in the jungle was wonderful too! The outstanding professionalism started with the booking process. He was super knowledgable, fun, friendly and great at making sure we had amazing photos to remember our trip. 11.- I can't print my coupon, what can I do? We then visited 2 separate cenotes where our small group of 4 were the only ones there! We have all measures available for you to contact us. Excellent service and safety shown throughout the day. We ate an outdoor restaurant near the denote in the jungle that had great food. 9.- Can I show my confirmation number using my cell phone or tablet? Most of our group was having a great time but my son was panicking so Chris helped him. The tour starts early and there is a very legitimate reason! It was primarily used as a trading hub, where everything from precious stones to chocolate and textiles were traded. The driver drove very safe and made us all so comfortable. 10:30am 12:00pm: Snorkeling in cenote Moved at our desired pace and then to the next site. I would highly recommend this company to anyone looking for a tour in the riviera maya area! Yes, contact us to find a package tailored to you, and see what promotions are available. Everything was great! Ruins: In case you bring a go pro camera, a video camera or a phone with a selfie stick, there is a 50 pesos (less than 3USD) per device charged at the entrance of each, Comfortable shoes and light clothes to visit the ruins, Flip flops or water shoes for swimming activities. 15.- What are your policies for cancellations and refunds? The Tulum and cenote tour was definitely one of the best moment of our holidays in Mexico. When we got to Tulum, Hector took many amazing pictures of us, and knew exactly where we needed to stand to get the best shots. That email is your ticket, your reservation number and everything you need to identify yourself. Claire was so amazing, so friendly, so knowledgeable. We got ruins and cenote for ourselves. Cant recommend him and this group enough!! 5.- The price seems very low, is there some kind of trick? He took care of us and also made sure we were safe in the cave. We will book again with Absolute Adventure for the personalized experience and authentic tour. Also, I have to mention that at the end of our tour, we had the freshest, most delicious taditional meal Ive ever had in Mexico. Although this tour starts quite early it is WELL worth it. Tel/iSms/Whatsapp: +52 984 806 7432 Please note that they will not be assigned a seat on the bus and must travel on your lap. We selected the half day tour of the Mayan Ruins and a Cenote to tour. It is true, and you know why the price is so low? Tulum was beautiful, but the cenote (we chose Dos Ojos) was in a class all on its own. Loved visiting the ruins, 2 cenotes and lunch was delicious. Absolutely amazing!! Thanks Juan for being such a great sport with our daughter. We were picked up in 2 comfortable vans and drove to Tulum early which was amazing because there were literally about 20 people there total. You can locate us in person at our office in Playa del Carmen. Perfect day trip! No, drinks are not included (you may bring your own), YES, in Tulum you will have free time that can be used to swim at the beach, also remember that we will swim in a spectacular cenote, YES, we understand that babies need to eat on different schedules. Video cameras GoPro tablets and selfie sticks have a charge which is paid directly at the box office. He knew all the best spots to take pictures and went above and beyond by using the different iPhone features to make sure we have great photos/memories to look back on. This allows us to offer you the best prices available. Pascual did an excellent job as our driver navigating the roads. As you explore the ruins, your guide will point out highlights like the main temple and the impressive Temple of the Frescoes, where you can see ancient Mayan artwork. Well done. The early wake up was so worth it to be the first one at the ruins. Lunch with one main course a la carte and one drink (water, soda or beer). Send an email, call or WhatsApp to the numbers that are on the screen, indicating the day and the number of adults and children. Being able to leave our bags with Angel (the driver) in the van was an added bonus. After Tulum, we went snorkeling in the cenotes, followed by a lunch at a Mayan restaurant. These connected yet mostly landlocked bodies of water are known as cenotes. Over 9 years old will pay full price of $45 USD per person, between 3 and 9 it is considered minor and they pay $40 USD per person, if the child is under 9 years old, but is taller than 5ft 4 inches they must show proof of age to apply child prices. 4.- How long will you wait for me when picking me up? Yes, we have a list of everyone that is taking the excursion so just your name is necessary, Yes, transportation is included. We had 18 people who wanted a speed tour of the ruins and then 2 cenote stops. We went to an underground cenote afterwards and Daniele was very patient and made sure we had the experience that we wanted and our safety was never in question. The price per person over 9 years old is $800 Mexican pesos. It is important to be able to swim or float without a lifejacket. If you do not present the day of the excursion there will be NO refund for a no show (each case is different and can be analyzed to determine if there are any exceptions). 7.- Can I transfer my ticket to another person? I would highly recommend this group for private tours of Tulum. We would take this excursion again in a heartbeat. Nothing disappointed as they provided extensive knowledge and entertainment at each venue. Yes - life jackets are mandatory at all times you are in the water. My fiance and I did a tour to Tulum and snorkled in a cenote. We had an amazing trip to Tulum that included pick up, lunch and 2 cenotes. There is no pickup in popular areas, only in hotels or hostels, for more information check this link. Unique in its geology and dazzling array of marine life, Yal Ku Lagoonoffers a truly one-of-a-kind swimming experience. Our next stop is one of the Yucatn Peninsulas famous cenotes, underground caves that formed from rainwater eroding limestone for centuries. The driving was safe and comfortable. The average temperature is 24-25 C (77 Fahrenheit). Send a message, if you are at least 6 persons we might have something for you. Pick up time is recommended time to avoid the crowds. Great for all ages and good value. This was a truly amazing experience and a must do in Tulum. We were picked up from our hotel promptly at 6 am. All in all, I will definitely be using Absolute Adventure for my next trip to the Riviera Maya. Ervin was our driver, and Hector was our tour guide. 3.- Is it necessary to reserve for a specific date? 11.- How much time will we spend in each area? When we come back to Mexico, we will definitely be booking different tours with them! Av 20 con calle 20. Waking up early was 100% worth it. Conversatiion was easy and interesting, and Manual is very knowledgeable on so many different topics. In addition, we offer you the option to pay the day of your tour, we have no problems in regards to this (restrictions may apply). High quality snorkeling gear No, food is not included (you may pack your lunch). We provide clean lifejackets snorkels masks and fins. We had a great time and both our driver Omar and our guide Daniele were super! Without intermediaries, direct operators: $45 USD Per person, Use of facemasks are mandatory in public areas, Guide are required to use face masks during the excursion, Temperatures will be taken before entrance into Tulum, All personnel will have their temperature taken before when they arrive to work, Older than 9 years old will be charged adult prices of $45 usd or $800 pesos per person or $40 euros, 3-9 years old will be charged children prices of $40 USD or $700 pesos per person or $36 euros, Under the age of 3 is free however they will not be assigned a seat and must travel on your lap, Older than 9 years old will be charged adult prices of $55 USD or $999 pesos per person or $48 euros, 3-9 years old will be charged children prices of $50 USD or $900 pesos per person or $45 euros, The meeting place is in the lobby of your hotel (hotels located in Cancun, Playa del Carmen, Riviera Maya o Tulum), The time of your pickup will depend on the location of your hotel, If we know where your hotel is located and are allowed to enter we will pick you up, if not we will designate a close central for pickup, If you are unsure of the location of your hotel send us and email, Round-trip transportation from hotels located in Cancun, Playa del Carmen, Riviera Maya o Tulum, Comfortable vehicles with air conditioning, Early departures to take advantage of the entire day, Access to the archeological zone of Tulum, Guided visit of Tulum with a guide certified by the archeological area, If you bring a video camera into the ruins there will be an extra charge, Snorkeling equipment (masks, life vests, etc. Booking on line was easy, their pricing is reasonable, and I can not say enough good things about our driver Pascual and our tour guide Manual. We try as much as possible to include everything necessary, but there can always be unexpected purchases, tips, photographs etc. We have umbrellas available for sun and / or rain. The lunch was excellent. Daniele was very informative and easy to talk to! Well also visit Yal Ku Lagoon, a large, shallow lagoon famous for its marine inhabitants. Juan and Roderigo were awesome! We were alone at the Cenyote. Do not Hesitate to book with Absolute Adventure Mexico. 6.- Is food included in the tour Tulum + Cenote? Gorgeous clear water, perfect for snorkeling. 7.- Are drinks included in the tour Tulum + Cenote? This tour doesnt include Tulum centro/Tulum beach-hotel areas. Yes, just send us your phone number and time to call and one of our operators will gladly contact you. Contact us for more information, Yes, without problem, credit card payments are the most common form of payment. Juan was our guide for this, did xplorer park the day before for reference so we were pretty tired. If you value time this is a no brainer. Your adventure begins with a hotel pick-up (available to and from most hotels in Playa del Carmen), followed by a guided entrance to our archeological sites, visita cenote and snorkeling in Yalku. We felt comfortable and safe the entire time. In order to avoid misunderstandings, we try to be as upfront as possible about what we include and what is NOT included with the excursion. They made sure we had the best time! The guide knew all the right places and ways to go to skip lines it was just so fantastic. Yes. You can contact us by phone, send a text message, WhatsApp, or email. The 1st stop was to the ruins which are quite a scene if you have never seen anything like this before its worth a look. Our operations have a list of names and confirmation numbers. Booked this for my honeymoon. I had searched for a while and read a ton of reviews before going with Absolute Adventures. This is worth the money and exclusivity compared to the larger groups. This was great and definitely worth the money!! You can pay in pesos, dollars, or euros the exchange rate of the day will be applied, We have all payment forms available, bank deposits, cash, online bank transfers, and PayPal. Our guide Daniel and driver Rodrigo were helpful and friendly, and did a great job showing us all the best spots. We had such a great family moment, away from the crowds. We chose a private to avoid waiting for other guests and move at our own pace. Clair and Chris were wonderful to work with and were willing to answer any question we had during the booking process. Our trip to Tulum was amazing, we were the first group to enter, which in itself was priceless. When we confirm your deposit, an email will be sent to you with all of the information, including the meeting place, schedules, photos of the guide, etc. Tour van was air conditioned with drinks in the cooler! Yes please notify an Adventure Advisor at the time of booking for your tour. de C.V., All Rights Reserved. Chris was such a friendly, knowledgeable guide! 2.- Do you need to know how to swim in order to enter the cenote? Pick up and drop off at your hotel with private air-conditioned transportation, Experienced certified private guide all day long, High quality snorkeling gear (mask, snorkel, wetsuits, life jackets), Cool drinks in the van (waters, soda, beer), Lunch in a restaurant with one main course a la carte and one drink (water, soda or beer) per person. The guide was knowledgeable and showed you all the secret spots. Every turn was a visual wonder and exhilarating! We beat the crowd at the ruins and then headed to two Cenotes. Worth every penny and will always use when I am in the area! Hello: My name is Paul, feel confident to send me an email, WhatsApp or call anytime of the day I am here to help you! We recently took this tour and I have to say it was worth every penny. These beautiful, naturally-occurring bodies of water are found inland, tucked away from the currents of the sea. She is 7 and was not bored one bit with this tour. Only Tulum Mayan ruins. If you are calling from the United States we have US telephone numbers available. Juan and Pascual were nothing short of amazing. 77710 Playa del Carmen. Would highly recommend. 1.- What is the price of the excursion Tulum +Cenote from Playa del Carmen? Its a fun, relaxing activity that is perfect for everybody since there are no waves/current to contend with. 4.- What is included in the tour Tulum + Cenotes? The cenote was a unique experience, we were the only ones snorkeling! Send a email for more information. Your guide will show you where to take the best pictures and will be happy to help to take you in photo with your camera or phone! ), f it is not specified on the list of things included it is not included, In the purchase of 6 excursions to Tulum + Cenote receive a 10% discount. 100% recommend! 4.- I do not have a credit card, how can I purchase the tour? It was great to be able to customize our day, choosing to tour Tulum and snorkeling the Pet Cemetary cenote. Thanks a million! We did a private tour for the two of us and was amazed at the level of communication before the trip as well as amazing service during our tour. They provide you with lunch and drinks all day. Yes you must have basic swimming skills. The adventure will be told many times over. The movement of water over centuries created holes and gaps in the landscape, some of which were close enough to oceans to retain water. 5.- I am not a local do I still get the same price? Once we completed this we went to a nearby restaurant. For this reason we have put at your disposal the following current promotions for this year, These promotions are valid until April 10, 2022, If you want to apply for this promotion please send an email or call and let our customer service department know so that the desired discount can be applied, What are you waiting for, book now and take advantage of these promotions and discounts! We can leave later if you want to. Tulum was incredible and Chris gave our group so much knowledge and took tons of group pictures for us. Lovely lunch in the jungle. Before exploring the Yal Ku, youll be provided with the necessary equipment to enjoy these natural phenomena, safely. The tour was reasonable in price and included waters, beers and sodas and a Mayan jungle lunch, which provide the best fish tacos Ive ever eaten. I recently traveled to Riviera Maya with my family of 4 as well as my brothers family of 4. He was knowledgable and passionate about sharing his culture with us. We had a great private tour with Juan! Please consider 2 to 5 hours of transportation for this tour. Loved this tour and would do it again! One of the best ways to enjoy the natural beauty of the Riviera Maya is to go snorkeling in cenote in their crystal clear waters. When it comes to the Riviera Maya, there are two things every visitor simply must do: visit one of the areas impressive Mayan archaeological sites and take advantage of its breathtaking natural beauty. It is possible however it is not recommended because the floor is very uneven rocky and in some parts with stairs. https://www.cancun-adventure.com/en/tour/tulum-yalku-and-cenotes, Round-trip transportation in an air-conditioned van from most hotels in Playa del Carmen, Entrance to archeological site, cenotes and Yalku, Lunch at the beautiful and exclusive Punta Venado beach club, Not recommended for guests with limited mobility, Guests must be relatively fit and must be able to swim, For safety reasons, we do not recommend participation in any snorkel activity if youhave respiratory problems, injuries, back/neck issues, heart conditions, or conditions that can cause loss of consciousness, Round-trip transportation is included from select hotels exclusively for our guests who book their tours at least 24 hours in advance. Because, we are the direct providers of the excursion which allows us to offer the lowest prices on the market. The greater Cancun region is home to a number of popular cenotes famous for their natural beauty, incredible geologic formations (including easy-to-explore underwater caves), and abundant marine life. Claire even provided wetsuits for us. Your email address will not be published. Times are approximate and depend on many factors, however, we can give you average times based on our experience, which may vary. We never would have learned any of the information by wandering around by ourselves. After youve fully explored the cenote, well end the tour by stopping at a local restaurant in the jungle where you can enjoy a delicious traditional meal. My boyfriend and I had our tour on October 22, 2019, and were picked up at our hotel in Cancun, at the recommended time of 6am. Just wanted to tell you how fantastic our tour was today. I am really happy that I selected Absolute to help us experience the Tulum area. The booking process was extremely easy, pre-departure communication was great, and it was a great value for a private tour. While you are visiting or snorkeling you can leave the things you dont need in the van. No problem our snorkel guides will show you how to use the equipment and take you to the best locations. My wife and I had such an amazing time!!! 3.- We are a big family, do you have group prices? Tour was greatDaniel was awesome!! Listen to his suggestions and you will have a great time. 1.- How long is the tour of Tulum and cenotes? With our Tulum Cenote Tour, youll be able to check both things off of your list in a single day, and youll enjoy them even more because our private tours allow you to avoid the crowds in order to have a much more personal experience.