If you live in an apartment building please also measure your elevator and staircases. Your browser's Javascript functionality is turned off. This item ships via FedEx domestic and international. Please note: Your payment does not include customs duties, local taxes, or any other import costs. Step 4:You ship the item at your own cost. is backordered and will ship as soon as it is back in stock. If you refuse your furniture, artwork, lighting, rug, and/or mirror delivery due to damage or manufacturing defect, the piece will be brought back to the local delivery terminal. All the cases above will be eligible for the partial/full refund and replacement. ***Should you NOT pick up your order in a timely manner, after four weeks, we will be forced to resell this item to recoup our costs for storage and administration fees. Any rejected orders due to customs and duties will be shipped back to our warehouse. Please feel free to contact us if youd like to know if an item youre interested in is in stock. Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Elongated Sconce exudes a modern refinement while emphasizing the beauty of natural stone. Many manufacturers are still quoting 1 year lead times whereas in the past they might have been able to produce in 30 - 90 days. In cases where thereare issues with the address or delivery, the recipient will be required to help coordinate with the courier on resolving shipment issues. Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Elongated Sconce exudes a modern refinement while emphasizing the beauty of natural stone. (Sometimes, if the order hasn't been shipped, we may available to cancel your order, so please contact us if you haven't received the shipment confirmation.). Please be aware that each destination country has different import tax threshold on the value of goods that can be imported into the country before import tax is chargeable. This fixture features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations. If the customer decides that they would like a full refund instead, a refund can be issued only when the returned parcel is received and the original postage costs to send the parcel will be deducted from the purchase price. Backordered items can only be canceled within 48 hours of placing the original order. You are more than welcome to wait until our promotional periods to purchase your items. Due to Covid-19, there may be some uncontrollable delays in the package, and we cannot promise the final shipping time. I need an item by a certain date! And yes, our lights are wired and certified specifically for Australia. Shipping time with China Post Air Parcel25-50 daysor EMS 5-20 days + handling time. What is your lead time? Please contact us if you would like to cancel an order. 2022 Archiproducts.com - P.IVA IT05611580720 - ROC 21492 | REA BA 429007 - Newspaper registered at the Court of Bari, General Registry No. Please fully inspect your furniture at the time of delivery and communicate any damage or defect to our customer experience team. If a delivery is returned due to issues with the address, or if the recipient is not present for delivery and the parcel is returned to us, there will be a shipment fee to redeliver the parcel this will be calculated and communicated before resending. If you are shipping to a remote or rural location, please be advised there may be additional delivery fees. COMPLEJO DE 4 DEPARTAMENTOS CON POSIBILIDAD DE RENTA ANUAL, HERMOSA PROPIEDAD A LA VENTA EN PLAYAS DE ORO, CON EXCELENTE VISTA, CASA CON AMPLIO PARQUE Y PILETA A 4 CUADRAS DE RUTA 38, COMPLEJO TURISTICO EN Va. CARLOS PAZ. Your shipping fee should be added to your cart at checkout after a postal or zip code is entered. Available in Gild, and Aged Iron with Linen Shade. We are happy to hold onto your order for a few days, however, please do attempt to pick up your complete order as soon as possible after purchasing and being alerted to its arrival at our warehouse. Thank you for your continued support and understanding throughout this unprecedented time in history. 
Please print out your order confirmation email and include it in the returning package. Kindly note, if you cancel your backordered item in order to process a new order at a promotional price, your originally ordered piece will no longer be reserved. Its everything!!! Been in the lookout for a small lamp and came across this one on wayfair. We only accept returns on eligible items indicated below. This sconce features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations. The same series of products, click on the picture to learn more >>>, Size: Dia 10cm x H 35cm / 3.9 x H 13.8, Size: Dia 10cm x H 50cm / 3.9 x H 19.7, Light source base type: G4 (as shown below). Generally, there are two reasons for return: We are certain that you will adore your Vakkerlightingorder when it arrives, but if you don't for any reason, please just drop us a quick line via our contact us page or just reply the shipping update emails and we will make it right. NOTES: Due to the natural characteristics of our alabaster, each fixture is unique. Refunds will only be processed to store credit within 7 days from the date of receipt. Please know that we will continue to do everything we can to get your items shipped to you as soon as possible, but due to measures outside of our control we will not be accepting returns or cancellations for delayed shipments. Please carefully check the list below to ensure your item qualifies before reaching out for a return. Lighting is non-returnable. Customers are responsible for all import taxes, duties, carrier fees, and custom declarations. Save 10% off your first order. Please note: Your payment does not include customs duties, local taxes or any other import costs. There should ALWAYS be a shipping cost for each order. Pleaseclick herefor more info. ***Kindly note that due to complications due to COVID-19 on the manufacturing and shipping industries, as well as vessel, container, vehicle and driver shortages, all shipping rates provided at time of checkout are ESTIMATES and are subject to change at West of Mains discretion. The Melange collection features alabaster stone coupled with luxe metals and the Elongated Sconce is a masterful creation. NON DELIVERIES / RETURNED DELIVERY Items that arrive damaged if notified within 48 hours of delivery or pick-up. If there is a refund amount, the refund will be the original amount, less return shipping, duties, and brokerage, a handling fee charge, and less a 25% restocking fee. Special items requiring customizing may incur an extra 3-4 working days. - Any itemhasn't been delivered within 90days. You will be contacted prior to or on delivery to complete any necessary payments. We are sorry for this inconvenience, we know this is not ideal. , we will be forced to resell this item to recoup our costs for storage and administration fees. Covid factory closures, such as what's happened in China, and worker shortages at factories exacerbate the problems. If there is damage, please note any specific impairments on the Proof of Delivery form before signing. Please ensure the item has been packaged carefully and correctly for shipping. White Glove shipping provides the highest peace of mind for your furniture investment. Many of our large furniture pieces and artwork are custom/made to order. If in stock, this item takes2-3weeks to ship. Are express options available? Once products have been received back at our warehouse, they will be inspected to ensure they are in their original condition and packaging. Unfortunately, these delays are out of our control, but we will send you an email when we receive your items or have tracking information for shipping to your door. Please fully inspect your furniture at the time of delivery and communicate any damage or defect to our customer experience team within 48 hours of order receipt, so that we may file a damage claim with our manufacturer and include it in your delivery documents. Find everything you need to make your space your sanctuary. Explore the finishing details andaccessories to make your next decorating project complete. If your product arrives damaged, please email us at shoppe@westofmaindesign.com within 48 hours of delivery with a detailed and clear description of the damages in question, include your order number, shoot and attach multiple clear, in-focus photos of the damaged product and any damages to the original packaging, including the box in which it arrived. There is often some processing time before a refund is posted. It is our responsibility to supply you with goods that meet your consumer rights. Visit us at: 714 Wealthy Street SE |Grand Rapids, MI 49503, Hours:Sunday & Monday ClosedTuesday-Friday10am-5pm Saturday 10am-4pm. Kindly note, replacements can only be for the same piece and are subject to availability. Special attention: Please choosestandard shipping channelsfor Britain, Belgium, Poland, Spain, Germany, Luxembourg, Austria, Sweden, Hungary, otherwise the customs may impose expensive import duties. A: Whether it supports dimming depends on what type of bulb you buy. Your shipping fee. Any questions? Step 1: Submit an inquiryincluding your reason for returnatinfo@Vakkerlight.com. We offer free in-store pick up with in 7 days of purchase, pick up your order in a timely manner, after. If we do not receive the required information / images we will have to deny your claim. Please turn it on so that you can experience the full capabilities of this site. Step 5: Notify us via email that you have sent your return and provide us with your tracking number if applicable. Please also use LED bulbs only to prevent discoloration and to ensure your alabaster fixture remains beautiful. Gnter Leuchtmann Le tre streghe Pendant Lamp. Get the latest on exclusive sales, new arrivals and interior design inspo deliveredto your inbox We ask that all requests for returns are brought to our attention within. If 14 days have gone by since you have received your item according to your tracking number, unfortunately, we cant offer you a refund or exchange. Curbside delivery is delivered by a third-party freight company and will be adhering to all Covid-19 safety standards. If there is no shipping fee added at your checkout session, our team will contact you with the proper price to ship your order to you. Damages to the merchandise while in transit or defects in manufacturing are rare but occasionally do happen. Once products have been received back at our warehouse, they will be inspected to ensure they are in their original condition and packaging. Please measure every entryway into your home and into the desired room. The description says its a marble Materialvery beautiful and give an elegant feel to the room. If you have any questions about our products, please contact us and we will get back to you within 24 hours. If you buy a dimming bulb, this lamp will achieve a dimming function. A cancellation request after 24 - 48 hours incurs a 25% restocking fee to the client.. and are subject to the final sale policy. This means your order can be delivered to a main entrance, garage or driveway. We do not honour prices for previously placed orders, purchases made in our shop, POS purchases, or backordered items. Wattage: 2 - 12 LED B.Bulb(s) not included. Please take multiple in-focus, close ups and wide-angled, full product photos in order for us to easily and clearly reference the damages reported. Please note that this lead time is subject to change and Covid related delays are possible. Step 6: We will process your return within 3-5 business days of receiving your returned items. Our team will work diligently to have a replacement issued and shipped as soon as possible. I was hoping the light would be bright but instead its a soft yellow. We will then review and evaluate the condition of the piece. As soon as the parcel leaves our doors, it is in full discretion with the courier company to deliver your order timely. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. . Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the MELANGE ELONGATED SCONCE exudes a modern refinement while emphasizing the beauty of natural stone. This sconce features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations.2 - 12 LED B,Standard 110V. Yes! Collections:All collection, All Rooms, Bedroom, Hallway, Hot Sale, Hotel, Living Room, New collection, Office Lighting, Wall lamp. - Any item not in its original condition, which meansdamaged or missing partsfor reasons not due to our error. We will then review and evaluate the condition of the piece. and are subject to change at West of Mains discretion. Shipping Australia-wide. Its super cute and heavy. Dia 10cm x H 50cm*2 Packing size: 58*27*35cm67*23*23. Eligible partial/full refund & replacement. This is especially important when ordering furniture, and fixtures as these items tend to be the hardest to get into ones home. 2022 Kelly Wearstler. It is your responsibility to make sure the item(s) will fit into your space. This does not apply to any made-to-order pieces. Any questions? Add a few days for custom orders. in which it arrived. Check out our Grand Rapids Guide for our favorite restaurants and things to do! Please note this option is currently only available to local Ottawa customers. The alabaster shade with metal clip in polished nickel, antique burnished brass or bronze can be installed vertical or horizontal. Note: Due to the natural characteristics of the alabaster, each fixture is unique. See the linkherefor more information. Feel free to reach out prior to placing your order should you have any questions or concerns. Refunds will, Custom or made-to-order items, including artwork and furniture, Medium/large furniture items (dining tables, dining chairs, armchairs, sofas, cabinets, sideboards, nightstands, beds and any other items over 20 lbs), Bedding (including throws), towels, and bath products (for sanitary reasons), Items damaged through normal wear, such as sun exposure, humidity, or other natural factors. Once you receive your piece, you are responsible for inspecting the item and pointing out any damages you find before signing the docket. It is recommended that you use LED bulbs only to prevent discolouration and to ensure your alabaster fixture retains its beauty. All Rights Reserved. We will contact you with a quote after your order is placed. for no charge. It is more than likely that your new order will be fulfilled at a later date than your original order. A cancellation request after 24 - 48 hours incurs a 25% restocking fee to the client.. After 48 hours, online orders cannot be canceled and are subject to the final sale policy. ***Kindly note that West of Main is a small local business with limited warehouse storage available. Traditional Dia 10 cm x H 35 cm, Dia 10 cm x H 50 cm, Dia 10cm X H 35cm Set of 2, Dia 10cm X H 50cm Set of 2. Please measure the opening and height of the elevator door to ensure pieces will fit. Add on material shortages preventing production lines from running at 100%, and the lack of available truck drivers that we rely upon for the transport of goods, which extends further the delays and increases costs, and you have a real web of challenges to get items to clients. refunded in the form of a store credit. Do Not hesitate to buy this! Utopia collection features topographic and organic forms inspired by Californias coastal landscape. If it is a product quality problem or transportation damage, we will provide free return and exchange services. Mooielightis an online concept lighting store established in 2008. Estimated handling time: 1-10 days. 
During the day, or when it's not turned on, it still looks great in the room . Please note, the claims process for damaged furniture, artwork, lighting, rugs, and mirrors takes 3-5 weeks to finalize. Please reach out to our customer service associates for approval of your return and to initiate the return process. Online orders can be canceled within 24 hours for no charge. Though we try our best to accommodate deadlines, we cannot guarantee arrivals by a certain date. If not in stock, one of our team members will reach out to you within 2-3 days after you have placed your order. It must also be in the original packaging. EXCELENTE OPORTUNIDAD DEPARTAMENTO CNTRICO EN COSQUIN, OPORTUNIDAD CHALET VILLA MIRADOR DEL LAGO. Love the white marble. If you've selected White Glove as your shipping method, they will unpack each item, place it in your room of choice, provide assembly, and remove all packaging from the property. Please obtain a quote from us before you order. And the base is a chunk of marble that is quite hefty! 
Note:that the alabaster pattern varies from product to product, so the displayed image may be different. Please contact us for all international inquiries. Some items will require a signature to complete the delivery. If there is a refund amount, the refund will be the original amount, less return shipping, duties, and brokerage, a handling fee charge, and less a 25% restocking fee. Products are to be unused. This obviously has made it very difficult to keep up with the customer service around delays and we are working a huge amount to try to keep up. 
please contact our support team:[emailprotected]. Our shipping costs are calculated by size, shape, weight and distance of shipping address. Items eligible for return or exchange: Items that arrive damaged if notified within 48 hours of delivery or pick-up. Once your order has been placed, we will contact you via email with the final White Glove shipping total cost. What can I say other than I LOVE THIS LAMP! Please use LED bulbs only to prevent discoloration and to ensure your alabaster remains beautiful. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. Import duties, taxes, and charges arenot includedin the item price or shipping cost. They want to ensure you have a positive customer service experience, so please treat them kindly and with respect! Shipping time with UPS.Door to doorYou do not need to pay import duties. We offer free in-store pick up with in 7 days of purchase from our Ottawa showroom and warehouse. Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Elongated Sconce exudes a modern refinement while emphasizing the beauty of natural stone. Refunds (if applicable) If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. For delivery items for which we are not provided a tracking number, after the order item reaches your local area, the delivery company may contact you via phone, email or text to schedule a delivery date and time that works for you. Sign up for Kelly Wearstlers email list to be the first to hear about new arrivals and upcoming events. UNITED KINGDOM,Germany, Belgium,Netherlands,France, Denmark, Austria, Italy, Greece, Sweden, Cyprus, Croatia, Spain, Czech Republic, Hungary, Romania, Poland, Norway, Finland, Croatia, Slovenia, Switzerland, Ireland, Portugal, Estonia, Shipping time with Royal Mail Or UPS.Door to door You do not need to pay import duties. This situation does not touch only our small business - West of Main, but a very wide range of retailers. These variations can occur during the manufacturing process, or while in your home as they adjust to the temperature and humidity of your space and climate. Order Cancellation Cancelling orders is only possiblewithin 4hours after order confirmation. The carved bronze technique is juxtaposed with linen to evoke sensual drama and raw glamour. Returns are for store credit only. There is a cost to the customer for shipping for ALL orders. Please refer to the tracking number of UPS Express:1Z6582ER6798004054. If you are in the above countries, you still want to buy lamps. Once your order has been placed, we will contact you via email with the final White Glove shipping total cost. You can reach us at contact@stofferhome.com. White Glove shipping provides the highest peace of mind for your furniture investment. 
Sign up for our newsletter to get notified about mooielight and new products. If you do not follow our instructions, we cannot give you your refund. It's a time in history that has never happened before in terms of shipping and manufacturing challenges, as crazy as this sounds it's truely unfortunate for all of us. , Transitional, Additional options that would change other selections, Melange Small Elongated Pendant (KW 5512PN-ALB), Melange Medium Floating Disc Pendant (KW 5612BZ-ALB), Melange Large Floating Disc Semi-Flush Chandelier (KW 4015BZ-ALB), Melange Large Floating Disc Chandelier (KW 5602BZ-ALB), Melange X-Large Flush Mount (KW 4016AB-ALB), Melange 28" Elongated Sconce (KW 2016PN-ALB).
Please print out your order confirmation email and include it in the returning package. Kindly note, if you cancel your backordered item in order to process a new order at a promotional price, your originally ordered piece will no longer be reserved. Its everything!!! Been in the lookout for a small lamp and came across this one on wayfair. We only accept returns on eligible items indicated below. This sconce features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations. The same series of products, click on the picture to learn more >>>, Size: Dia 10cm x H 35cm / 3.9 x H 13.8, Size: Dia 10cm x H 50cm / 3.9 x H 19.7, Light source base type: G4 (as shown below). Generally, there are two reasons for return: We are certain that you will adore your Vakkerlightingorder when it arrives, but if you don't for any reason, please just drop us a quick line via our contact us page or just reply the shipping update emails and we will make it right. NOTES: Due to the natural characteristics of our alabaster, each fixture is unique. Refunds will only be processed to store credit within 7 days from the date of receipt. Please know that we will continue to do everything we can to get your items shipped to you as soon as possible, but due to measures outside of our control we will not be accepting returns or cancellations for delayed shipments. Please carefully check the list below to ensure your item qualifies before reaching out for a return. Lighting is non-returnable. Customers are responsible for all import taxes, duties, carrier fees, and custom declarations. Save 10% off your first order. Please note: Your payment does not include customs duties, local taxes or any other import costs. There should ALWAYS be a shipping cost for each order. Pleaseclick herefor more info. ***Kindly note that due to complications due to COVID-19 on the manufacturing and shipping industries, as well as vessel, container, vehicle and driver shortages, all shipping rates provided at time of checkout are ESTIMATES and are subject to change at West of Mains discretion. The Melange collection features alabaster stone coupled with luxe metals and the Elongated Sconce is a masterful creation. NON DELIVERIES / RETURNED DELIVERY Items that arrive damaged if notified within 48 hours of delivery or pick-up. If there is a refund amount, the refund will be the original amount, less return shipping, duties, and brokerage, a handling fee charge, and less a 25% restocking fee. Special items requiring customizing may incur an extra 3-4 working days. - Any itemhasn't been delivered within 90days. You will be contacted prior to or on delivery to complete any necessary payments. We are sorry for this inconvenience, we know this is not ideal. , we will be forced to resell this item to recoup our costs for storage and administration fees. Covid factory closures, such as what's happened in China, and worker shortages at factories exacerbate the problems. If there is damage, please note any specific impairments on the Proof of Delivery form before signing. Please ensure the item has been packaged carefully and correctly for shipping. White Glove shipping provides the highest peace of mind for your furniture investment. Many of our large furniture pieces and artwork are custom/made to order. If in stock, this item takes2-3weeks to ship. Are express options available? Once products have been received back at our warehouse, they will be inspected to ensure they are in their original condition and packaging. Unfortunately, these delays are out of our control, but we will send you an email when we receive your items or have tracking information for shipping to your door. Please fully inspect your furniture at the time of delivery and communicate any damage or defect to our customer experience team within 48 hours of order receipt, so that we may file a damage claim with our manufacturer and include it in your delivery documents. Find everything you need to make your space your sanctuary. Explore the finishing details andaccessories to make your next decorating project complete. If your product arrives damaged, please email us at shoppe@westofmaindesign.com within 48 hours of delivery with a detailed and clear description of the damages in question, include your order number, shoot and attach multiple clear, in-focus photos of the damaged product and any damages to the original packaging, including the box in which it arrived. There is often some processing time before a refund is posted. It is our responsibility to supply you with goods that meet your consumer rights. Visit us at: 714 Wealthy Street SE |Grand Rapids, MI 49503, Hours:Sunday & Monday ClosedTuesday-Friday10am-5pm Saturday 10am-4pm. Kindly note, replacements can only be for the same piece and are subject to availability. Special attention: Please choosestandard shipping channelsfor Britain, Belgium, Poland, Spain, Germany, Luxembourg, Austria, Sweden, Hungary, otherwise the customs may impose expensive import duties. A: Whether it supports dimming depends on what type of bulb you buy. Your shipping fee. Any questions? Step 1: Submit an inquiryincluding your reason for returnatinfo@Vakkerlight.com. We offer free in-store pick up with in 7 days of purchase, pick up your order in a timely manner, after. If we do not receive the required information / images we will have to deny your claim. Please turn it on so that you can experience the full capabilities of this site. Step 5: Notify us via email that you have sent your return and provide us with your tracking number if applicable. Please also use LED bulbs only to prevent discoloration and to ensure your alabaster fixture remains beautiful. Gnter Leuchtmann Le tre streghe Pendant Lamp. Get the latest on exclusive sales, new arrivals and interior design inspo deliveredto your inbox We ask that all requests for returns are brought to our attention within. If 14 days have gone by since you have received your item according to your tracking number, unfortunately, we cant offer you a refund or exchange. Curbside delivery is delivered by a third-party freight company and will be adhering to all Covid-19 safety standards. If there is no shipping fee added at your checkout session, our team will contact you with the proper price to ship your order to you. Damages to the merchandise while in transit or defects in manufacturing are rare but occasionally do happen. Once products have been received back at our warehouse, they will be inspected to ensure they are in their original condition and packaging. Please measure every entryway into your home and into the desired room. The description says its a marble Materialvery beautiful and give an elegant feel to the room. If you have any questions about our products, please contact us and we will get back to you within 24 hours. If you buy a dimming bulb, this lamp will achieve a dimming function. A cancellation request after 24 - 48 hours incurs a 25% restocking fee to the client.. and are subject to the final sale policy. This means your order can be delivered to a main entrance, garage or driveway. We do not honour prices for previously placed orders, purchases made in our shop, POS purchases, or backordered items. Wattage: 2 - 12 LED B.Bulb(s) not included. Please take multiple in-focus, close ups and wide-angled, full product photos in order for us to easily and clearly reference the damages reported. Please note that this lead time is subject to change and Covid related delays are possible. Step 6: We will process your return within 3-5 business days of receiving your returned items. Our team will work diligently to have a replacement issued and shipped as soon as possible. I was hoping the light would be bright but instead its a soft yellow. We will then review and evaluate the condition of the piece. As soon as the parcel leaves our doors, it is in full discretion with the courier company to deliver your order timely. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. . Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the MELANGE ELONGATED SCONCE exudes a modern refinement while emphasizing the beauty of natural stone. This sconce features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations.2 - 12 LED B,Standard 110V. Yes! Collections:All collection, All Rooms, Bedroom, Hallway, Hot Sale, Hotel, Living Room, New collection, Office Lighting, Wall lamp. - Any item not in its original condition, which meansdamaged or missing partsfor reasons not due to our error. We will then review and evaluate the condition of the piece. and are subject to change at West of Mains discretion. Shipping Australia-wide. Its super cute and heavy. Dia 10cm x H 50cm*2 Packing size: 58*27*35cm67*23*23. Eligible partial/full refund & replacement. This is especially important when ordering furniture, and fixtures as these items tend to be the hardest to get into ones home. 2022 Kelly Wearstler. It is your responsibility to make sure the item(s) will fit into your space. This does not apply to any made-to-order pieces. Any questions? Add a few days for custom orders. in which it arrived. Check out our Grand Rapids Guide for our favorite restaurants and things to do! Please note this option is currently only available to local Ottawa customers. The alabaster shade with metal clip in polished nickel, antique burnished brass or bronze can be installed vertical or horizontal. Note: Due to the natural characteristics of the alabaster, each fixture is unique. See the linkherefor more information. Feel free to reach out prior to placing your order should you have any questions or concerns. Refunds will, Custom or made-to-order items, including artwork and furniture, Medium/large furniture items (dining tables, dining chairs, armchairs, sofas, cabinets, sideboards, nightstands, beds and any other items over 20 lbs), Bedding (including throws), towels, and bath products (for sanitary reasons), Items damaged through normal wear, such as sun exposure, humidity, or other natural factors. Once you receive your piece, you are responsible for inspecting the item and pointing out any damages you find before signing the docket. It is recommended that you use LED bulbs only to prevent discolouration and to ensure your alabaster fixture retains its beauty. All Rights Reserved. We will contact you with a quote after your order is placed. for no charge. It is more than likely that your new order will be fulfilled at a later date than your original order. A cancellation request after 24 - 48 hours incurs a 25% restocking fee to the client.. After 48 hours, online orders cannot be canceled and are subject to the final sale policy. ***Kindly note that West of Main is a small local business with limited warehouse storage available. Traditional Dia 10 cm x H 35 cm, Dia 10 cm x H 50 cm, Dia 10cm X H 35cm Set of 2, Dia 10cm X H 50cm Set of 2. Please measure the opening and height of the elevator door to ensure pieces will fit. Add on material shortages preventing production lines from running at 100%, and the lack of available truck drivers that we rely upon for the transport of goods, which extends further the delays and increases costs, and you have a real web of challenges to get items to clients. refunded in the form of a store credit. Do Not hesitate to buy this! Utopia collection features topographic and organic forms inspired by Californias coastal landscape. If it is a product quality problem or transportation damage, we will provide free return and exchange services. Mooielightis an online concept lighting store established in 2008. Estimated handling time: 1-10 days. During the day, or when it's not turned on, it still looks great in the room . Please note, the claims process for damaged furniture, artwork, lighting, rugs, and mirrors takes 3-5 weeks to finalize. Please reach out to our customer service associates for approval of your return and to initiate the return process. Online orders can be canceled within 24 hours for no charge. Though we try our best to accommodate deadlines, we cannot guarantee arrivals by a certain date. If not in stock, one of our team members will reach out to you within 2-3 days after you have placed your order. It must also be in the original packaging. EXCELENTE OPORTUNIDAD DEPARTAMENTO CNTRICO EN COSQUIN, OPORTUNIDAD CHALET VILLA MIRADOR DEL LAGO. Love the white marble. If you've selected White Glove as your shipping method, they will unpack each item, place it in your room of choice, provide assembly, and remove all packaging from the property. Please obtain a quote from us before you order. And the base is a chunk of marble that is quite hefty! Note:that the alabaster pattern varies from product to product, so the displayed image may be different. Please contact us for all international inquiries. Some items will require a signature to complete the delivery. If there is a refund amount, the refund will be the original amount, less return shipping, duties, and brokerage, a handling fee charge, and less a 25% restocking fee. Products are to be unused. This obviously has made it very difficult to keep up with the customer service around delays and we are working a huge amount to try to keep up. please contact our support team:[emailprotected]. Our shipping costs are calculated by size, shape, weight and distance of shipping address. Items eligible for return or exchange: Items that arrive damaged if notified within 48 hours of delivery or pick-up. Once your order has been placed, we will contact you via email with the final White Glove shipping total cost. What can I say other than I LOVE THIS LAMP! Please use LED bulbs only to prevent discoloration and to ensure your alabaster remains beautiful. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. Import duties, taxes, and charges arenot includedin the item price or shipping cost. They want to ensure you have a positive customer service experience, so please treat them kindly and with respect! Shipping time with UPS.Door to doorYou do not need to pay import duties. We offer free in-store pick up with in 7 days of purchase from our Ottawa showroom and warehouse. Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Elongated Sconce exudes a modern refinement while emphasizing the beauty of natural stone. Refunds (if applicable) If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. For delivery items for which we are not provided a tracking number, after the order item reaches your local area, the delivery company may contact you via phone, email or text to schedule a delivery date and time that works for you. Sign up for Kelly Wearstlers email list to be the first to hear about new arrivals and upcoming events. UNITED KINGDOM,Germany, Belgium,Netherlands,France, Denmark, Austria, Italy, Greece, Sweden, Cyprus, Croatia, Spain, Czech Republic, Hungary, Romania, Poland, Norway, Finland, Croatia, Slovenia, Switzerland, Ireland, Portugal, Estonia, Shipping time with Royal Mail Or UPS.Door to door You do not need to pay import duties. This situation does not touch only our small business - West of Main, but a very wide range of retailers. These variations can occur during the manufacturing process, or while in your home as they adjust to the temperature and humidity of your space and climate. Order Cancellation Cancelling orders is only possiblewithin 4hours after order confirmation. The carved bronze technique is juxtaposed with linen to evoke sensual drama and raw glamour. Returns are for store credit only. There is a cost to the customer for shipping for ALL orders. Please refer to the tracking number of UPS Express:1Z6582ER6798004054. If you are in the above countries, you still want to buy lamps. Once your order has been placed, we will contact you via email with the final White Glove shipping total cost. You can reach us at contact@stofferhome.com. White Glove shipping provides the highest peace of mind for your furniture investment. Sign up for our newsletter to get notified about mooielight and new products. If you do not follow our instructions, we cannot give you your refund. It's a time in history that has never happened before in terms of shipping and manufacturing challenges, as crazy as this sounds it's truely unfortunate for all of us. , Transitional, Additional options that would change other selections, Melange Small Elongated Pendant (KW 5512PN-ALB), Melange Medium Floating Disc Pendant (KW 5612BZ-ALB), Melange Large Floating Disc Semi-Flush Chandelier (KW 4015BZ-ALB), Melange Large Floating Disc Chandelier (KW 5602BZ-ALB), Melange X-Large Flush Mount (KW 4016AB-ALB), Melange 28" Elongated Sconce (KW 2016PN-ALB).