, Valet parking (surcharge). We are far better than what you experienced and we hope you'll give us another chance. The price for what we stayed in was not fitting. We asked her to get our car we valet and her response was go find your own damn car in the parking garage. Liked the access to ballpark. Thank you again for your business and for your review! Contact. Airport (STL), which is 14.4 mi away (19 minutes by car). Take advantage of all that and more with affordable ticket & hotel packages. Home | Hilton St. Louis at the Ballpark and Embassy Suites by Hilton St. Louis - Downtown are both rated highly by expert reviewers. Room service (during limited hours) is available. About Us | We thought maybe it needed more time to cool off so we went to an early dinner and came back to the room with AC still not working. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Not even worth the convenience of being across from Busch Stadium. Open daily. 360 Rooftop Bar - This rooftop bar serves dinner and light fare. If you'd like to learn more, look at the cancellation policy on our site. Available in all rooms: But, most importantly, we stand by our work! Please check you have entered your email address correctly before continuing. Market Street Bistro - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. The toilet was stained as if it wasnt cleaned from last customers and the tub was covered in soap scum. MP3 docks, refrigerators, and coffee makers are also available. St. Louis Hilton St. Louis at the Ballpark offers 671 accommodations with MP3 docking stations and laptop-compatible safes. Set in the center of St. Louis, the historic AAA Four Diamond St. Louis Union Station is in the center of St. Louis and within walking distance to Enterprise Center. Sep 13, 2021 I expected for that price to at least provide a fridge, working lightbulbs, a clean floor, working air unit, and just a better overall experience. Hotel was dirty. Join now. Book the STL Fan Appreciation Offer from the Hilton St. Louis at the Ballpark and receive up to a 15% discount off our Best Available Rate. My allergies were going crazy. The photos of the ballpark views make it like as if the rooms are right over the field. Special requests are subject to availability at the time of check-in. Self parking is available for USD 35.00 per night, and valet parking for USD 45.00 per night. Your business and your opinion matter to us and we hope you'll come back and give us another opportunity if you are ever back in area. Convenient location downtown for what we like to do. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Yes with several caveats. No, there aren't any guestrooms with balconies at Hilton St. Louis at the Ballpark. ", "Everything is well-positioned for business and leisure travelers, with the chain's bouncy professional staff manning the fresh modern reception area. The recreational activities listed below are available either on site or nearby; fees may apply. We are so happy that you enjoyed your time with us and that you chose to take the time to share your feedback with us! In-room wired and wireless Internet access is available for a surcharge. Never again will I stay here! Guests can expect WiFi, wired Internet, and flat-screen TVs with cable channels. People were yelling, knocking on doors and even some paint scraped off the walls outside our room when it was time to be sleeping. Wasnt given the room that I reserved and was charged for. But our AC was not working. Hilton St. Louis at the Ballpark is 0.9 mi away from St. Louis. Free breakfast isn't provided at Hilton St. Louis at the Ballpark, but full breakfast is offered for a fee of between USD 11.99 and USD 16.99 per person. Recreation features at Hilton St. Louis at the Ballpark include an indoor pool, a sauna, and a fitness center. Special requests are subject to availability at the time of check-in. We didnt sleep a wink! Definitely not the quality you would expect for the price. We hope to serve you again soon! No, but guests can enjoy a sauna at this hotel. The front end help Kristin wasc completely rude and hateful. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. You can unwind with a drink at one of the 3 bars/lounges. Atlanta, GA 30315. We called for help and they supposedly fixed it while we were at the baseball game but after being out of the room for 7 hours it was still 75 degrees. We were in complete shocked that simply asking "are you having a bad day" gets security called and unable to check in. by John. Uptime Authority is proud to offer our superior customer service and skill to all of the Southeast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). Please check you have entered your email address correctly. Home Airport (STL): 19-min drive, 14.4 mi/23.1 km, St. Louis, MO (SUS-Spirit of St. Louis): 32-min drive, 26.5 mi/42.7 km, 8th and Pine Station: 6-min walk, 0.3 mi/0.5 km, Stadium Station: 8-min walk, 0.4 mi/0.7 km, Convention Center Station: 8-min walk, 0.4 mi/0.7 km, Arch Lacledes Station: 13-min walk, 0.6 mi/1 km, East Riverfront Station: 21-min walk, 1.1 mi/1.7 km, St. Louis Gateway Station: 19-min walk, 1 mi/1.6 km, Kirkwood Station: 19-min drive, 14.2 mi/22.9 km, Gateway Arch National Park: 1-min walk, 0.1 mi/0.1 km, Old Courthouse: 2-min walk, 0.1 mi/0.2 km, Wainwright Building: 3-min walk, 0.2 mi/0.3 km, Federal Reserve Bank of St. Louis: 7-min walk, 0.3 mi/0.5 km, National Blues Museum: 8-min walk, 0.4 mi/0.7 km, Eugene Field House & St. Louis Toy Museum: 8-min walk, 0.4 mi/0.7 km, Old Post Office: 8-min walk, 0.4 mi/0.7 km, Gateway Arch Visitor Center: 8-min walk, 0.4 mi/0.7 km, Washington Avenue Historic District: 9-min walk, 0.5 mi/0.8 km, America's Center Convention Complex: 10-min walk, 0.5 mi/0.8 km, St. Louis City Hall: 10-min walk, 0.5 mi/0.8 km, Dome at Americas Center: 10-min walk, 0.5 mi/0.8 km, Peabody Opera House: 1-min drive, 0.6 mi/1 km. Cleanliness measures at Hilton St. Louis at the Ballpark include mask requirements for guests, enhanced cleaning, hand sanitizer for guests, and contactless check-in / check-out. by Kristen Thurman -Assistant Front Office Manager. therefore, I lost my money and did not get to stay either. Carpet was not vacuumed. We are proud to have worked with many manufacturers and vendors throughout the Southeast to provide the highest quality products and services available to our customers. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change): Hilton St. Louis at the Ballpark offers its guests an indoor pool, a sauna, and a fitness center. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Additional amenities include a rooftop terrace, free WiFi in public areas, and a conference center. CST# 2083930-50. I will never stay here again. Are you looking for a place to rest after seeing an exciting game? Located in Downtown St. Louis, Hilton St. Louis at the Ballpark is within a 5-minute walk of Busch Stadium and within 15 minutes of other popular attractions like Gateway Arch. Thank you so much for your business and for your review! Take advantage of the 24 conference rooms, business center, and valet parking. Beds feature premium bedding. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. For the price and it being a Hilton property we were disappointed. The views were not worth the extra expense! Hilton St. Louis at the Ballpark provides free cancellation on certain room rates. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Cannot be more then 28 days between check-in and check-out dates. The pictures on the site are very misleading. Public spaces have free WiFi. Our room was completely filthy. These offers are subject to change, so please check with the hotels directly before booking your trip. This may not be a comprehensive list. Within a 10-minute walk of this Downtown St. Louis hotel, you'll find Busch Stadium and Gateway Arch. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Special requests are subject to availability at the time of check-in and can't be guaranteed. There's an onsite business center. No, there is no casino at this hotel, but Lumiere Place Casino (15-min walk) and Casino Queen (3-min drive) are nearby. by John. More. Family Friendly/Amazing Views, St. Louis Union Station Hotel, Curio Collection by Hilton, MONTCLAIR - Modern CWE Apts near BJC by Zencity, DoubleTree by Hilton St. Louis Forest Park, Seven Gables, St. Louis West, a Tribute Portfolio Hotel, Best Western Plus St. Louis Airport Hotel, Holiday Inn Express St Louis - Central West End, an IHG Hotel, Train station: St. Louis Gateway Station (1.4 km / 0.9 mi), Metro station: 8th and Pine Station (0.5 km / 0.3 mi), Parking: Valet parking and self parking available for a surcharge, Staff temperature checks are conducted regularly, Temperature checks are not available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Protective clothing is available to guests, Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property does not follow sanitization practices of any association, Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton), Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available for breakfast, Breakfast fee: between USD 11.99 and USD 16.99 per person (approximately), Fee for in-room wireless Internet: USD 9.95 per day (rates may vary), Fee for in-room wired Internet: USD 9.95 per day (rates may vary), Covered self parking fee: USD 35.00 per night (in/out privileges), Covered valet parking fee: USD 45.00 per night (in/out privileges), Hilton St. Louis at the Ballpark St. Louis, Hilton St. Louis at the Ballpark Hotel St. Louis. Posted by a verified traveler on Apr 11, 2021, Posted by a verified traveler on Mar 21, 2021. Thank you again for your business and for your review! Very friendly staff. The location from the game was nice with 2 little ones but that is the only positive thing I have to say about this hotel. We hope to serve you again soon! We look forward to speaking with you more in depth about your situation. Would definitely stay again and recommend to all my friends. From helping large businesses network and coordinate connectivity across multiple offices, to minimizing downtime for small companies that are needing a competitive edge, we can do that! We paid for the location obviously which was convenient but next time we'll stay at another property. 404.216.9426 We do hope you'll come back and give us another opportunity if you are ever in the area again! That room was oh wow. See why all of our clients are repeat clients with our exceptional service, attention to detail, and workmanship. The room itself was a little run down. Hilton St. Louis at the Ballpark, St. Louis, Hilton St. Louis at the Ballpark, St. Louis, current page, Conference center with 36956 square feet of space, Premium linens and hypo-allergenic bedding, Flat-screen TV with cable service and premium channels, Guestrooms: WiFi (USD 9.95 per day) and wired Internet (USD 9.95 per day), Venues include a bistro and a rooftop bar, St. Louis Lambert Intl. Personal protective equipment, including masks, will be available to guests. The AC was 76 degrees but it was set on 66. We can only hope that you would give us another chance if you are ever back in the area again, to earn back your trust and your business. Upon observation of the furnace filter vent there was substantial evidence as to why I felt horrible. We hope we can take care of this for you and we look forward to hearing from you!