, the leader in package protection and tracking solutions. We will respond to your request as quickly as possible. If youve done all of this and you still have not received your refund yet, please contact us at hello@supermomheadquarters.com. Rainbow play mat, Phone: (952) 688-3616 For unused/undamaged items we will accept returns for up to 30 days from the date of shipping. We can not offer refunds for carrier induced damages. Your special delivery is important to us and we want to make sure it gets to you as quickly and as fuss-free as possible! This premium wooden gym and quilted rainbow play mat create a comfy and modern play area. Made with a natural cotton fabric, our toys and playmat are extra soft against babys skin. Project Nursery orders are shipped Monday through Friday, with the exception of major US + Canadian holidays. Adventure Awaits! Wallpaper and wall decal orders are not eligible for cancellations. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Please consult the appropriate sizing chart(s) prior to purchase. Don't Miss Our Summer Clearance Sale Prices Start at Under $10 >>. The adorable bunny, panda, and koala toys entertain with textures and sounds, including a jingle, clinking sounds, and a soft teething ring, perfect for reaching and grasping. Unfortunately, these delays are out of our control, but we promise to keep in touch when delays are known and will do our best to make sure your package gets to you as quickly as possible. Choosing a selection results in a full page refresh. Reply STOP to cancel, HELP for help. Our premium wooden activity gym and quilted rainbow play mat create a comfy and modern play area. Our premium wooden gym and quilted rainbow play mat create a comfy and modern play area. Ritzy Wooden Baby Activity Gym with Toys (in store exclusive), Playful Pony Activity Toy (in store exclusive), Itzy Ritzy Sweetie Soother Silicone Pacifier 2 Pack (various color), Curbside + Delivery + Shipping & Returns, 701 Metairie Rd., Suite 1A-109 If you need to exchange it for the same item, send us an email at hello@supermomheadquarters.com and send your item to: 1330 Villa Ave Indianapolis Indiana US 46203.GiftsIf the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. Free shipping does not apply to international orders at this time. Wooden activity gym Easily remove the sweet characters to take on-the-go for all the travels ahead. You may see your package take longer to be processed with the carrier, resulting in tracking numbers taking longer to update and packages taking longer to reach your doorstep. The toys are easily removable so you can bring them with you on all of your adventures. We will gladly accept returns of defective merchandise within 7 days of receipt of goods. If you have placed an international order, p. lease note that international shipping times will vary based on your location and the items you've purchased. Please refer to the furniture product listing to determine expected production and shipping lead times before placing your order. If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. Copyright 2022 ZukaBaby Includes 3 removable toys with rings, ribbons, braided teether, clinking rings and jingle sounds, Boutique-style, natural wooden frame is simple and safe for baby, Natural cotton mat creates a modern, cozy playspace for baby, Machine wash cold mat; air dry only,surface wash toys only, Email shop@projectnursery.com for return approval, Please include your order number, the items you are returning and the reason for your return, Please allow 24-48 hours for your return to be approved, You are responsible for return shipping costs, Project Nursery does not provide return shipping labels, Once your return arrives back to Project Nursery, please allow 5-7 business days for your return to be processed, approved and refunded, An $8 restocking fee will apply to your return, If you choose store credit, this restocking fee will be waived. Order cancellations may be possibleif you reach us within an hour of your order being placed. If you have placed an international order, please note that international shipping times will vary based on your location and the items you've purchased. If 30 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. Email: hello@blossom.baby, 12912 Ventura Ct Made with a natural cotton fabric, our toys and playmat are extra soft against babys skin. The adorable bunny, panda, and koala toys entertain with textures and sounds, including a jingle, clinking sounds, and a soft teething ring, perfect for reaching and grasping. See our price match guarantee. We only replace items if they are defective or damaged. Sign up for Zuka News! All carriersincluding, but not limited to, USPS, UPS, FedEx + freight carriersare impacted. Adventure Awaits! Requests will be reviewed and submitted to the manufacturer. Our premium wooden gym and quilted rainbow play mat create a comfy and modern play area. This item is excluded from free shipping. Please allow up to21days for us to determine if your shipment is indeed missing or undelivered before a replacement can be provided and shipped. Buy what you love and split the cost. Easily remove the sweet characters to take on-the-go for all of the travels ahead! For additional questions regarding our shipping policies or for help tracking your order, please reach our Customer Care Team at shop@projectnursery.com. However, in order to bring you a wide selectionof itemsto shop, select items ship directly from our trusted and curated manufacturers. Items missing in transit will be offered a replacement only. If you need to exchange it for the same item, send us an email at hello@supermomheadquarters.com and send your item to: 1330 Villa Ave Indianapolis Indiana US 46203. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. Please allow additional time for shipping processes such as packages to be scanned with carriers, tracking numbers to populate and expected arrival dates. Damaged/defective items will be replaced, not refunded, and/or damaged parts replaced, as available. The adorable bunny, panda, and koala toys entertain with textures and sounds, including a jingle, clinking sounds, and a soft teething ring, perfect for reaching and grasping. We've also partnered with Cloverly to offset the carbon created with each customer order, and we choose carbon-neutral shipping options through UPS, when applicable. Project Nursery offers free shipping on select items and accessories marked with our Free Shipping Blue Truck Logo. If you still have questions, we'd love to hear from you at shop@projectnursery.com. Ste 26 All items must be in their original, unopened packaging in new condition. To initiate an electronics return request, please fill out our Electronics Contact Form. Project Nursery offers free shipping on select items and accessories marked with our Free Shipping Blue Truck Logo. Leggings, swimwear, and clearance items are final sale. We are not responsible for the delivery of shipments to PO boxes, shipping locations/stores, shipping warehouses, freight forwarders or other similar locations. We will also notify you of the approval or rejection of your refund. For more information about placing an international order, please visit our FAQ Page. Looking for tracking, but can't find your order number? We've sent you an email with a link to update your password. What does this mean for your shipment + delivery? Register to receive an email notification when this item becomes available. Any item that is returned more than 30 days after delivery. Free standard shipping for orders over 50.00 shipped within the US (some exclusions apply). See payment terms. Somelimitationsmay apply due to currentCOVID-19 restrictions. Press the space key then arrow keys to make a selection. Available in store or for local delivery in New Orleans or Metairie, LA only. Playtime just got sweeter with the Ritzy Activity Gym from our Bitzy Bespoke collection. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It must also be in the original packaging. See how a store is chosen for you. Please note: Shipping is $15 for this item due to it's size and heavy weight. We will send you an email to reset your password. Thank you in advance for understanding that we are not responsible for delays by customs, or other circumstance that may delay your order. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We apologize for any inconvenience this may cause. If you receive a refund, the cost of shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. Orders placed over the weekend will be processed and shipped on Monday. Made with a natural cotton fabric, our toys and playmat are extra soft against babys skin. FREE SHIPPING on orders over $49 (contiguous U.S. only). Toys: surface wash only. Flat-Rate Shipping: Applies to crib mattresses and smaller shipments. A 15% cancellation feewill apply to any cancelled order, inclusive of shipping costs. Shipping costs are non-refundable. Several types of goods are exempt from being returned. *These rates may be increased from October-January due to holiday shipping surcharges from our carriers. The prettiestwooden gym and quilted rainbow play mat from Itzy Ritzy's new Bespoke Collection! Playtime just got sweeter with the Ritzy Activity Gym fromthe Bitzy Bespoke collection. Playtime just got sweeter with the Ritzy Activity Gym from our Bitzy Bespoke collection! We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout. Late or missing refunds (if applicable)If you havent received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. If your order has already been produced, processed or shipped, a cancellation will not be possible. Delivery to apartments/condos or homes without direct access to the front door due to stairs or gates will be delivered to a ground-level location, building office/mailroom or best possible delivery location for the driver. Please email us at shop@projectnursery.com for assistance with an order cancellation. Please request a refund or exchangevia email: Hello@supermomheadquarters.com For manufacturing defects, either SuperMom Headquarters or the manufacturer may send you a return shipping label to return the product. It must also be in the original packaging. Shipping costs are non-refundable. Click here to be notified by email when the product becomes available. To return your product, you should mail your product to: 133W. Market #336, Indianapolis Indiana US 46204. We do not offer refunds for items that experience delivery delaysthat are confirmed as delivered by the shipping provider. Delivery is typically provided via UPS or FedEx to the outside of your home. Please consult the appropriate sizing chart(s) prior to purchase. Only regular priced items may be refunded, unfortunatelyfinal sale items cannot be refunded. We will arrange a delivery company in your area that will bring the furniture into your home to the room of your choice, remove all of the packaging and assemble your furniture piece. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Floor time just got more exciting and adorable with the Itzy Ritzy Activity Gym! So trendy! We will respond to your request as quickly as possible. A higher initial payment may be required for some consumers. We will not provide refunds or replacements for shipments to these locations that have been confirmed as delivered by the shipping provider (USPS, UPS, FedEx, etc.). Easily remove the sweet characters to take on-the-go for all the travels ahead! We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.Additional non-returnable items:Gift cardsDownloadable software productsHealth and personal care itemsTo complete your return, we require a receipt or proof of purchase. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. If you havent received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Orders placed over the weekend will be processed and shipped on Monday. Sign up to save 10% on your first Project Nursery order.