You are now leaving our website for Mandarin Oriental. The lake front garden, with its characteristic little temple, is a very special place to host a symbolic ceremony, a cocktail or the awaited wedding cake cutting. The lake fish trilogy is a good introduction to what the lake offers, featuring soused char (a trout-like fish), salmon trout tartar and perch mousse; the lake perch fillets with butter rice and crunchy sage are particularly good. All products are independently selected by our writers and editors. Affable chatty restaurant staff or surly management? It is clear that Weddings and Corporate events take priority over other guests as it is apparent that staff are diverted to support these with the obvious impact on other guests e.g wait 25 mins for someone to come and take drink order.and then when they did there was much tutting Also, the noise levels are VERY high for any guests that are at the front of the. 4 hours back and forth to Bellagio for example. Are there opportunities to exercise at Grand Hotel Imperiale? Location and views are great but that's where the great ends. Cascata Restaurant offers traditional Italian dishes in a less formal setting, with buffet breakfast a spread of hams, cheeses, fruits, cereal and pastries taken here. Some rooms have balconies or terrace, and stunning lake views. We paid 50 for 2 pizzas and 6 drinks locally one evening, but 140 for 2 mains, bottle of wine & 2 starters in the hotel (restaurant Ulivo). For the most amusing and informal part of the soiree, many soundproof rooms where you can dance and carry on the party! Not enough umbrellas to go round, though. worked at the pool every day and he was very chatty and lovely. The area's main road is adjacent to the hotel, and connects Moltrasio to the towns along the lake -- it's about a 20-minute drive to more vibrant Como, with restaurants and bars along the way. The restaurant food is quite good. An outdoor tennis court is available to rent by the hour, and a small fitness room has a handful of cardio and weight machines. You could stare lake and surrounding mountains all day at the pool. Bring bug spray. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. The rest -- in the two newer wings -- are a mix of Classic and Deluxe Rooms, and Suites. - Up to 20% off room rates. We expected a lot more. Parking is 20 (17) a night. MOHG is not responsible in any way for the content of the Olapic's website and MOHG makes no representation, warranty or guarantee of any king regarding Olapic. - Additional benefits available when you log into or join Fans of M.O. The peaceful lakefront swimming pool is particularly attractive and offers wonderful views, while the compact spa (over 16s only) has a small indoor swimming pool with hydromassage jets, salt room, sauna and steam room. Many travelers enjoy visiting Broletto (3.4 miles), Porta Torre (3.7 miles), and Moltrasio (0.2 miles). Some parts of the hotel are good, like the garden. There's also a ferry stop by the hotel restaurant, and the boat trip to Como takes about 20 minutes. Bar measures need checking we ordered glass of wine by the pool literally just covered bottom of plastic cup they served it in. Basically, the rooms are tired. The use of the Mandarin Oriental name and related trademarks in connection with Olapic is pursuant to a revocable license from MOHG which may expire or be terminated. Theyre massive and everywhere. Discover contemporary luxury with signature Oriental charm in our meticulously designed hotels, resorts and residences. These rooms also have attractive light hardwood floors and furniture with antique silhouettes. The level of customer service, in particular front desk, was dismal. Set in Moltrasio on the shores of Lake Como, Grand Hotel Imperiale Resort & SPA is a Resort of great charm located 5 minute drive from Cernobbio, 35 minute from Malpensa Airport and 40 from Milan. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Only notable downside which the hotel cant help is the bugs & wasps. and make your spa experience even better with a complimentary treatment enhancement every time you visit ourspas. We were kept up late at night by noise. Book every bit of transport or activity before you get here, Staying here As I type Book every bit of transport or activity before you get here. The hotel sits on the shores of Lake Como, in the quiet village of Moltrasio. By clicking the link below, you will be delivered to the website of the Olapic Inc. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. The surrounding area is fairly sleepy -- there are a few restaurants, but little in the way of services or shops. Staff was rude in general. - Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night. My partner is pregnant and she could not sleep. Other dining rooms at the hotel are a bit more fusty. The front desk and concierge are grossly incompetent taxis booked for the wrong times, boat reservations not confirmed, requests for spa reservations ignored, challenges with basic restaurant reservations on the property - all met with indifference. There's a large rectangular outdoor pool with beautiful lake views and bar service is available until the late afternoon. The hotels Regina Bar stays open late and hosts a pianist in the evenings. Navy Blue textiles and fabrics -- like the tufted headboard above the white-duveted bed -- give the spaces a sharp, refined look. - Rate reflects the average nightly rate including the complimentary night. Poorly staffed. The pool area is fine, if a little basic, and the staff in this area did perform as you would expect. The swimming Pool is nicely located next to the lake. You can book with confidence, knowing that our flexible cancellation policies will accommodate your needs. Double rooms from 100 (87)in low season; and from 250 (217)in high. The beds were hard and uncomfortable. One houses the austere four-story lobby, with white marble floors and salmon-colored columns -- it's a fairly impersonal entrance to a hotel that does have a couple more interesting, historically in-tune places to sit with a newspaper or coffee, like the lounge with its period armchairs. The garden is nice during sunny weather. Wont stop me from coming back because its so romantic and my new favourite place in Europe!!! Mandarin Oriental Hotel Group and its affiliates (collectively, MOHG) are not affiliated with Olapic Inc (Olapic). Free Wi-Fi. The lake banks have always been the summer dwelling place of the European aristocracy and now it is evaluated as one of the first five places to visit in Italy. Saying that, all the food was exquisite. Dating back to 1922, the main building retains a sprinkling of original Art Nouveau features including handcrafted lamps, tiled floors and ceilings embellished with floral motifs. The hotel doesnt provide any shuttle service neither. Is parking available at Grand Hotel Imperiale? hear through their walls. The 6 Most Luxurious Hotels in Italy and Their Cheaper (But Similar) Alternatives, On picturesque grounds overlooking Lake Como, Outdoor pool with beautiful lake views, and a modern indoor pool, Spacious rooms with air-conditioning and flat-screen TVs, Spa offers a range of massages and beauty treatments, and a sauna, Fitness room with modern equipment plus tennis court, Elegant, traditional Italian restaurant overlooks the lake, No shops or services in Moltrasio, must drive to Como. Guests here are mostly couples, though plenty of families pass through as well. Of the 121 rooms at the Grande Hotel Imperiale, 12 rooms and suites are in the Villa. Nearby attractions include Micromercato Moltrasio (0.2 miles), Moltrasio (0.2 miles), and Villa Passalacqua (0.2 miles). You can jump into the lake from the poolside and its so refreshing. - Additional benefits available when you log in to or join Fans of M.O. You can walk but it is pretty dangerous as there are no sidewalks. See more questions & answers about this hotel from the Tripadvisor community. On Lake Como in the village of Moltrasio, the four-pearl Grand Hotel Imperiale has beautiful grounds and a location that's hard to beat. I reported this in the morning but nothing was done to actually fix the issue. The property consists of the Villa Imperiale, a 1926 Art Nouveau building with a dozen rooms, and two modern wings. Grand Hotel Imperiale Resort & Spa, Moltrasio, Lake Como, Italy, Via Regina Vecchia 24-26, Moltrasio, 22010, Lake Como, Italy. Become a Fan of M.O. We understand the need for flexibility when it comes to planning future travel. Are any cleaning services offered at Grand Hotel Imperiale? 1 or 2 star hotel. It's on the western shore of the lake, spreading on both sides of the lakefront road (the buildings and gardens are connected via an underground tunnel). The second night was worse and I went down to the front desk at 1:00 am to ask for a new room. It's a real mix and a real shame too, as friendlier more welcoming service all round would make all the difference. Make the most of your next vacation with visits to two cities in one trip, Whether its the first time youre taking your brood abroad or youre seasoned travellers seeking something new, our quiz will point you in the right direction. It offers delicious gourmet dishes with an emphasis on local specialities. Experience the magic of Mandarin Oriental, delivered right to your doorstep. Garage parking is available for a fee, and the hotel will arrange transfers to the airport and train station. Oberoi Hotels & Resorts are known for distinguished urban hotels designed for business or pleasure and for fabled resorts that rejuvenate the spirit. When we took it back to bar, no apology new bottle opened and a realistic amount given . What are some restaurants close to Grand Hotel Imperiale? Public boats dock 55yds from the hotel, making it convenient to zip off to nearby Como or to explore the rest of the lake. Claim your listing for free to respond to reviews, update your profile and much more. Is Grand Hotel Imperiale located near the city center? We were awoken early in the morning by thin walls. The hotel is just a 20-minute drive to Como's city center, and makes a good, quiet base for exploring the area. If youre looking for the ultimate home away from home, look no further. In summary, not worth the money in my view and I would suggest that the hotel management take note of these reviews and make changes. We stayed here as part of a pre-tour extension on Viking. Martino e Agata, Hotels near Franklin University Switzerland. Not all the time. 16 for a small beer and glass of wine by the pool. Service is rather inconsistent and you really dont know what you'll get: will you come across the cold and distant receptionist, or the friendly welcoming one? It's a 20-minute drive to Como, a pretty town home to stylish boutiques, lively restaurants and bars. A large outdoor pool and a gourmet restaurant, Imperialino, both offer beautiful lake views, and there is a relaxing spa on site as well. A wonderful place! Everything that they booked or offer to book for us was either late or terrible. The park, the lake, the mountains, the wellness center are all resources to organize activities and create cohesiveness in the resources of a firm. Become a Fan of M.O. Very easy to get the boat from round the corner of the hotel to Como or 3 other towns on the lake. Enhanced Health and Safety Measures form part of our groupwide We Care initiative. Head over to the lakefront via an underground tunnel and youre in for a treat: the pool area and adjacent renovated villa exude Lake Como charm, and there are gorgeous lake views too. But in most cases. Does Grand Hotel Imperiale offer any business services? The service was very kind and the town of Moltrasio is charming and a great place to explore. The first night we tried to tough it out by opening windows. With its large floor-to-ceiling windows, Imperialino Restaurant offers wonderful lake views. The staff speaks multiple languages, including English and Italian. The hotel is near a boat station so its convenient when travelling by the boat. Resort-style facilities are offered as well, and the spa is ultra-minimalist and contemporary, with gray tile throughout, while the sleek indoor pool sits between walls of slanted glass and stone. There are more places to choose from in the. Founded on the philosophy that the guest is everything, this belief is manifested by the sincere personal care afforded to every guest. The hotel has all the facilities from swimming pool to restaurants. The decor in many of these Classic and Superior rooms is somewhat plain and basic, with dotted-blue carpeting, dated chairs, and light wood-veneer furniture. Twice cost of meal per head 12 miles away ?? That said - the people who served during the breakfast buffet and the people who worked at the pool were all very friendly. Via Regina 24 / 26, 22010 Moltrasio Italy, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Like flying to another world. more. Very poor quality hotel with dismal customer service, As many other reviewers have mentioned - this hotel is 3 star at best. Enjoy 15% off for a limited time. Deluxe Spa Rooms are much more posh, with light hardwood parquet floors, white walls, and handsome white furniture with classic lines.