Low-height electrical outlets in bathroom, Front desk staff will greet guests on arrival, Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay, Service animals are welcome, and are exempt from fees, Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards; cash is not accepted. We have more than 70 million property reviews, all from real, verified guests. It was a pleasure talking with you and your husband and I appreciated that fact that you shared your concerns before checking out, to give me the opportunity to resolve them and listen to your valued feedback. Our pet fee is on a per stay basis and is $75 +tax for the first pet and $25 +tax for the second pet. I wish Icould remember all their names, but I hope you find out for yourselves. Sorry for the inconvenience that was caused to you during your stay. Like sitting on a concrete bench., It was very useful that meals were included and delivered to my room door, although a couple of meals were too spicy for my taste, while having testing done., Rooms are large and comfortable. The hotel has rooms are recently renovated and this really is a gem of a place! The breakfast was better than average for a hotel. staff are very friendly. Shared Waters First Nations Representation, Receive a $100 Tourism London Prepaid VISA Card at the Residence Inn by Marriott. There were none in either of the rooms. Choose your currency. We will pass on your positive comments to Hasan who we are certainly happy to have as part of our team! Reviews are most valuable when they are original and unbiased. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. White Oaks Mall and Masonville Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park. I do hope if your travels take you back to London that you would stop in for a visit again. as you have to wait until its only you or your family so most took the stairs. Breakfast had a large variety much more than usual hotel complimentary breakfasts. You need to let the property know what time you'll be arriving in advance. beds are amazingly comfortable, spacious. After their trip, guests tell us about their stay. One for myself and one for another couple as we stayed here for one night to attend a concert at Budweiser Gardens. Are pets allowed at Residence Inn by Marriott London Downtown? Although some reviews indicated the hotel wasnt in the greatest part of town, we found no problem walking around. Thank you very much for the kind words and comments for our staffs. London, ON (XDQ-London Train Station) - 11 min walk, London, ON (YXU-London Intl.) We are sorry to hear that our service fell short of your expectations and we will use your experience as a teaching point to ensure in the future that our team are meeting guest requests and better equipped to handle busy periods. We are located close to various attractions, including Budweiser Gardens, Centennial Hall, London Music Hall, Grand Theatre and the Western Fair District. The door is always locked so anyone not staying there needs to be let in by staff. We will stay again. Own or manage this property? We have coin-operated laundry facilities onsite. This is an old hotel but it offers you a ton of space that most hotels don't offer. Yes, dry cleaning and laundry service are offered to guests. Featuring fully equipped kitchens, this London, Ontario hotel is 6.2 mi from London International Airport. Save 10% or more on thousands of properties with member prices. This service may contain translations powered by Google. Or laundry facilities in hotel? Is Residence Inn by Marriott London Downtown located near the city center? London Convention Center is 10 minutes walk away. Rest assured we will take necessary steps to ensure that our guest still our priority. Hi , if i paid for 15 nights then i decide to leave after 5 days Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center. There are more places to choose from in the, residence inn london downtown hotel london, london residence inn. The bedding was comfortable, the room had its own temperature control (from the rest of the unit) and blackout curtains as well as a TV. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. As part of our continued commitment to renew our property dcor, we apologize for any inconvenience our recent transformation may have caused for the undergoing renovation and failing to meet your expectation for the limited usage of our elevator. a world that needs kindness, find it here. Premium cable television is provided. Regards Nadia McCormack General Manager. Asked about: 1 Bedroom 2 room Suite, 1 King, Sofa bed Please enter a valid email address. Max 4 person allowed. We are located in Downtown London so to get to the university hospital takes about 10-15 minutes drive. Business-friendly amenities include desks along with free local calls (restrictions may apply). Guests loved walking around the neighborhood! She was extremely professional and we were very satisfied with how it was resolved. We throughly njoyed cooking. We immediately switched to a renovated room which made our stay extremely pleasant. I understand that you ended up speaking with a couple managers in regards to your stay. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Fees and deposits may not include tax and are subject to change. This is the version of our website addressed to speakers of English in the United States. Residence Inn by Marriott London Downtown has been welcoming Booking.com guests since Apr 3, 2012 Many of the staff were very polite and helpful. The most helpful contributions are detailed and help others make better decisions. My pet too njoyed her stay and felt like at home. In. All distances are measured in straight lines. There was a problem loading the reviews. Please note that all Special Requests are subject to availability and additional charges may apply. Which rooms,apartments are pet friendly - need 2 beds or 1 bed 1 sofa bed? Yes, Hot water is available. We had to spend almost 5 weeks at the Residence Inn for medical reasons. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Rooms are large and comfortable. And a short walk around the corner are several interesting restaurants. We are perfectly situated in beautiful Downtown London, Ontario. Public parking is available on site (reservation is needed) and costs CAD 16 per day. In this case extra nights they will be refundable ? By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. 467 out of 823 reviews, Rating 1 - Terrible. Respect the privacy of others. Bathrooms include showers, complimentary toiletries, and hair dryers. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. We stayed in a 2 bed room suite and the biggest plus why we selected this hotel was its full kitchen. The most helpful contributions are detailed and help others make better decisions. We hope to welcome you back once our hotel is fully renovated and whenever your travels bring you back to the city. A fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. To edit a review youve already submitted, contact our Customer Service team. Is hot water available? Browse questions from guests for anything extra you want to know about the property. He was absolutely fantastic and is an amazing asset to the hotel! Taxes and fees that are shown are estimates only. Yes, we have onsite coin-operated laundry. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. It was very useful that meals were included and delivered to my room door, although a couple of meals were too spicy for my taste, while having testing done. I was pretty unimpressed with their lack of organization at the front desk / reception area though. We booked a 1br king bed suite and were impressed by the size, cleanliness and amenities the room had to offer. This lets us know our reviews come from real guests like you. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Double-check the maximum capacity for the room you selected. Nice layout. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Sign up and we'll send the best deals to you. We had a corner unit that had windows with blackout curtains on each wall. , Do any rooms have a jacuzzi tub in them. We had the most relaxing stay at this hotel. The hotel was clean and room was renovated. Yes, guests have access to a business center and meeting rooms during their stay. We even were allowed to check in early which was great. What food & drink options are available at Residence Inn by Marriott London Downtown? Overall my family had a pleasant stay and we would come back again. With covid protocols in place, a full kitchen is not available,only continental breakfast. Available in all rooms: Free WiFi and wired Internet, Available in some public areas: Free WiFi and wired Internet, Self parking on site (CAD 16 per day; includes in/out privileges), Height restrictions apply for onsite parking. Our all-suite hotel features extra large guest rooms providing you with flexibility and freedom and we are nicely situated in close proximity to a variety of restaurants and entertainment venues. The negative side,other than the obvious stress, was that the hotel is undergoing renovations., Rooms that are finished are lovely; the suites, when available, are just outright incredible and beyond comfortable. I booked 2 rooms. Approximate prices in EUR for a 1-night stay, We'll show you stays where you can have the entire place to yourself. You can sort and/or filter them by time of year, review score, and more. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. What are some restaurants close to Residence Inn by Marriott London Downtown? Couples in particular like the location they rated it 8.4 for a two-person trip. You will be required to remain in your room for the duration of your quarantine period. You'll be asked to pay the following charges at the property: We have included all charges provided to us by the property. Hi Momwhoruns, Thanks for staying with us and taking the time to write a review. Regards. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. I live in London. If you booked through us and want to leave a review, please sign in first. Booking.com does not accept responsibility or liability for any reviews or responses. Elevator service was always quick. Stay anywhere but here. Travelers may receive a savings voucher when they submit a review. Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards, Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property, This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly), Residence Inn Marriott Hotel London Ontario, Residence Inn Marriott London Ontario Hotel, Residence Inn by Marriott London Ontario Hotel, Residence Inn by Marriott London Ontario London, Residence Inn by Marriott London Ontario Hotel London, Premium bedding, down comforters, Tempur-Pedic beds, in-room safe, 4.4 out of 5 Excellent (See all 1,004 reviews), 4.3 out of 5 Excellent (See all 1,000 reviews), 4.1 out of 5 Very Good (See all 1,006 reviews), 4.2 out of 5 Very Good (See all 1,000 reviews), 4.6 out of 5 Wonderful (See all 1,001 reviews), 4.3 out of 5 Excellent (See all 1,005 reviews), 4.3 out of 5 Excellent (See all 601 reviews), 3.9 out of 5 Good (See all 1,001 reviews), 4.4 out of 5 Excellent (See all 1,000 reviews), 4.4 out of 5 Excellent (See all 1,007 reviews), 4.5 out of 5 Wonderful (See all 1,001 reviews), 4.2 out of 5 Very Good (See all 1,001 reviews), 4.0 out of 5 Very Good (See all 703 reviews), 4.3 out of 5 Excellent (See all 999 reviews), 4.7 out of 5 Exceptional (See all 711 reviews), 3.5 out of 5 Good (See all 1,003 reviews), 3.6 out of 5 Good (See all 1,007 reviews), 4.5 out of 5 Wonderful (See all 373 reviews), 3.6 out of 5 Good (See all 1,004 reviews), 3.6 out of 5 Good (See all 1,005 reviews), 4.0 out of 5 Very Good (See all 7 reviews), 4.3 out of 5 Excellent (See all 597 reviews), 4 percent destination fee will be charged, Self parking fee: CAD 16 per day (in/out privileges), Pet fee: CAD 75.00 per accommodation, per stay, Late check-out is available for a fee (subject to availability, amount varies), Rating 5 - Excellent. beds are amazingly comfortable, spacious. This deposit is fully refundable at check-out as long as there's been no damage to the property. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The staff were extremely friendly and welcoming. - 11 min drive, Eco-friendly London hotel in Downtown London, near Covent Garden Market. How many person can stay in this room? The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter, Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott), Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Cashless transactions are available for all charges at the property, Protective shields in place at main contact areas, Guest accommodations are accessible via mobile device, Enhanced food service safety measures are in place. Breakfast is available as Grab n Go in the morning for our guests as well. Our son had surgery on the Aug 4th and we booked the two bedroom suite so he could have his own quiet space, and with being out of town and having a followup appointment at the hospital it made sense to stay in town. Accommodations offer separate sitting areas. When would you like to stay at Residence Inn by Marriott London Downtown? At the Residence Inn by Marriott, we believe in openness, freedom and traveling the way you love to live. We explored a few options but decided on the Residence Inn because we were planning a longer stay and it gave us more room and a full kitchen. staff are very friendly, Very comfortable bed. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window. We stayed for a night and wish we couldve stayed longer. The hotel staff were truly incredible and really accommodating and responsive. All of our rooms are suites with fully equipped kitchens including cookware, dishware, utensils, stovetop, dishwasher, microwave, and fridge. The recreational activities listed below are available either on site or nearby; fees may apply. Guests submit their subscores and their overall scores independently theres no direct link between them. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Couch though terrible. Room smelled of garbage, blood on sheets, housekeeping didnt show up and they gave us $17.50 for our appalling experience - didnt even cover cost of 1 day parking. All staff were courteous and friendly. Residence Inn, Top Location: Highly rated by recent guests (8.4). A fitness center and guest laundry are available for guests convenience at Marriott London Downtown Residence Inn. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Dear Valued guest, Thanks for staying with us during this difficult time for you and your family, we are pleased that the accommodation was suitable for your stay, thanks for your comments and highlighting the use of the kitchen and how it helped regarding your nutritional needs during your time here in London. My first Post COVID stay at Marriott and I was not disappointed. Shopping opportunities at Citi Plaza is 10 minutes' walk away. It really puts a smile on our faces hearing how much you enjoyed your stay! Thanks! The lighting was very nice throughout. Thanks! Nice layout. Thats why weve created an experience where guests can truly live their life on the road free to do it their way and on their terms. 1565870,1565670,1550830,1563710|2,1550830|3,1563880,1565870|4,1563710,1568250|3,1548020|3,1561220,1561950,1563710|5,1566560,1565190,1561630,1542630,1557080,1568250,1565080,1542720,1553180, Residence Inn by Marriott London Downtown (Condo Hotel) (Canada) Deals, Personal or sensitive info (e.g. Housekeeping is provided once per stay. Guests are required to show a photo ID and credit card upon check-in. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We have pet friendly floors so you can book any room type that you like and the pet fee is $75.00+taxes for the entire stay.. and the parking charges are $16.00+taxes per night per car. We also serve a free breakfast daily. , Based on 2,981,058 reviews from8006 properties. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. In the event of an early departure, the property will charge you the full amount for your stay. Thank you for taking the time to write a review of our hotel. Copyright 19962022 Thank you so much for your many kind words and comments in regards to our property! It is always a value to hear from guest, I am doing my best to get my hotel fully renovated, so all guests can experience the new upgrades. The maximum number of cribs allowed depends on the room you choose. Residence Inn by Marriott London Downtown takes special requests add in the next step! A complimentary breakfast is provided daily for guests. Recreational amenities at the hotel include a fitness center and complimentary bicycles. Rooms have been renovated and are very nice. If we find any, we delete them and, if necessary, take action against whoever is responsible. Booking.com does not accept responsibility or liability for any question or answers. 101-244 Pall Mall Street,London, ON N6A 5P6. Parking: the hotel has a small underground garage that is probably the second worst garage I have seen principally because it is so small, dark with narrow lane ways and tight spots and poor signage. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. This property has taken extra health and hygiene measures to ensure your safety is their priority. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Very friendly staff and quiet area. Rooms were very spacious the breakfast offered a variety of choices and the bed was very comfortable, Suite was more than what was expected - amenities and comfort met/exceeded, I liked the large rooms and the extra sitting area., I have been using Booking.com for years and I am very happy about my selection and the price for what we had !! i need to complete my quarantine after travel for 10 days, any specific requirements? Thank you so much for your wonderful review Sangeev and we are so glad to hear that you enjoyed your time with us! Dont include any personal, political, ethical, or religious commentary. Please dont include personal, political, ethical, or religious commentary. This London hotel provides complimentary wired and wireless Internet access. We verify reviews to ensure the traveler booked with Expedia Group. Thanks, Asked about: 1 Bedroom 2 room Suite, 2 Queen, Sofa bed This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Staff was friendly., The bed was very comfortable. Also the couch was dirty and the kitchen was lit poorly. The hotel has 1 and 2 bedroom apartments. In the evening a complimentary appetizer was offered which was excellent. You'll receive an email as soon as the property answers your question. Promotional content will be removed. if the writer is claiming to be someone else). Cancellation and prepayment policies vary according to accommodations type. It's always encouraging to hear positive feedback especially for those who matters the most- you! Is room service available for early breakfast? Only a customer who booked through Booking.com and stayed at a specific property can write a review. They're also applicable regardless of the comment's tone. Contributions should be travel related. Contributions should be appropriate for a global audience. What is the pet charge and parking charge per day? We will definitely return! You can only leave a review within 28 days after check-out. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. language, whether its just a rating or contains comments as well, etc.). So sometimes theres construction (or destruction) noise, and one of only 2 elevators is used by the contractors, sometimes making it a long wait. Some floors have been renovated and I would only return if we given a renovated room. Check for travel restrictions. All content should be genuine and unique to the guest. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We've sent you an email so you can confirm your subscription. Guests can enjoy free breakfast during their stay. All rights reserved. I was able to cook what he wanted with the fully equipped kitchen. The bathroom was well stocked with towels, mirrored lighting, a walk-in in shower with full sliding glass doors, shampoo, conditioner & body wash available on the wall. Enjoyed my stay. The full sized fridge and the "kitchenette" is a nice feature when staying with friends, as it has "studio apartment" type of feel to the place. Guests are required to show a photo ID and credit card at check-in. All in all my stay here was superb and I highly recommend it. Children 12 and above are considered adults at this property. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. With regards to the breakfast, it is now open as buffet as well as the dining area for sitting. There was a nice kitchen with a full-size fridge with ice maker in the freezer, a small but perfectly suitable dishwasher, a 2 burner cooktop, a Keurig coffee machine with k-cups and all the kitchen items youd need for a comfortable stay. Kitchen was well stocked. The only way to leave a review is to first make a booking. Click here to read post guidelines. Does Residence Inn by Marriott London Downtown offer any business services? (2 couples), Asked about: Larger Studio, 1 King, Sofa bed Hotel chain/brand: Please enter the dates of your stay and check what conditions apply to your preferred room. Great location - show map, Rooms were very spacious the breakfast offered a variety of choices and the bed was very comfortable, Suite was more than what was expected - amenities and comfort met/exceeded.