We are looking forward to welcoming you back to your family soon. Buffet food was just ok. AC in the rooms werent working well but overall I do like this place. No, Dreams Jade Resort & Spa - All Inclusive doesn't have a casino. To be honest, that area was not much better than the rest of the property, and the guest staying there still had to eat at the same restaurants and got the same food as the rest of us. And lots of SEAWEED! We are overjoyed to read that youve enjoyed your stay. Beach wasn't very wide. They hounded us multiple times to come to their informational presentation so that we could learn about their other properties and the VIP area of the resort. Overall the facilities are nice, the staff is friendly and we had well-coordinated wedding events. The property also provides food and water bowls. Not enough pool chairs and they were all held by 8am. *Los resorts se integran a World of Hyatt en fases. The room service menu was disappointing, and the delivery took about 1 hour for each order. We appreciate you have taken the time to share a review about your recent visit to Dreams Jade Resort & Spa. There were no free bikes or kayaks, for instance. Although I don't think they were tipping. They played smooth jazz by the pools all day. If you are interested in a basic service that will leave your face clean and smooth, make a reservation for the Mini Facial. The food was terrible. If you would rather experience the regions nightlife, there is the Coco Bongo tour, which will allow you to visit one of the most famous nightclubs in the world and enjoy a selection of live performances and drinks. It cost me less to get a taxi to town and buy one there. Each of them provides a variety of activities that will keep your kids entertained, including arts and crafts, movie viewings, board games, and scavenger hunts. It was beautiful and the staff is amazing! Best Regards, Dear James, Capers can accommodate up to 35 people. #NowJadeRivieraCancun #Mexico #DestinationWedding, There's no need for additional decor at an indoor ceremony. They would have better luck with a timeshare. The website says they can change currency at the hotel. Some of the deals offered at the Now Jade Riviera Cancun Resort & Spa will give you queen or king size bed options, as well as breakfast for two and free parking. Activities include snorkeling, windsurfing, and kayaking. Thank you for the review of your experience during your stay with us at Dreams Jade Resort & Spa For visitors that are athletes, select the Sport Massage, as it will help to relieve your body of any pain and fatigue. Comfortable beds and nice bedding. It was clean for the most part but needs updating for sure. Thank you for taking the time to share an overview of your stay through this mean. The adult pool that was supposed to be preferred access allowed teenagers and did not check preferential status. We would also like to apologize for the inconveniences, we have certainly reviewed this matter further with the UVC team to ensure that in the future, our guests receive a seamless experience in accordance with our procedures. importing http://www.orbitz.com/Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, There was an error importing /Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, 2022 Orbitz, LLC, An Expedia Group Company. Front desk staff will greet guests on arrival. Regarding the pool chairs, We are taking steps to correct this situation. Yes, Dreams Jade Resort & Spa has a pool onsite. Dr. Alfredo Barrera Marin Botanical Garden is the closest landmark to Dreams Jade Resort & Spa. If you will be staying at the Resort & Spa with your family, there are two kids clubs that you can take advantage of: The Explorers Club which is meant for younger children, and the Core Zone Teens Club that is reserved for adolescents. Cash is not accepted. It was the form of communication I was provided to make arrangements. Nuestros nuevos protocolos de CleanComplete Verification elevan an ms nuestros estndares de calidad y limpieza, permitindole disfrutar de unas vacaciones con tranquilidad. Search for Dreams Jade Resort & Spa discounts in Puerto Morelos with KAYAK. Rooms Good. Guests have pool access between 7:00 AM and 7:00 PM. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Then they gave me my ticket to get my luggage. That was even the most expensive options. The beach was gross bc of the seaweed but no fault of the resort. Pool with hammocks is only for preferred members. Thank you for your comments and we are certainly concerned to read your review. Dear Obert Some options are open 24 hours a day, seven days a week for those who like to grab a late night snack. Reservations need to be made in advance for massage services and spa treatments. Carnival Buffet - Beachfront buffet restaurant serving lunch and dinner. Was a good trip, but I've been to better resorts for cheaper. Juegue una ronda de minigolf con toda la familia, pase tiempo en cualquiera de nuestras piscinas climatizadas o salga al mar para disfrutar de una aventura en kayak, esnrquel o buceo en aguas profundas. Thank you for bringing the situation regarding the amenities, to our attention, as all feedback helps us to improve our product and service. Spice can accommodate up to 35 people. ), but for everyone else it was nice. Marque los elementos de su lista de deseos en este paraso vacacional. Every room has a cable television and access to WiFi. Capers Rest. No other alcohol. Send me emails with travel deals, special offers, and other information. The dining options at Now Jade are seemingly endless. The breakfast and lunch buffet was decent quality. The preferred pool was just right for us and Daniel does a great job with pool service Now Jade has so much to do that there will never be a dull moment during a visit. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Many different travel sites will offer discounts or deals at different times for rooms at Dreams Jade Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. Please enter your travel dates like this: mm/dd/yyyy. Thank you for visiting Dreams Jade Resort & Spa for your getaway. The staff keeps the place impeccably clean. Cuando haga su nueva reservacin en Dreams Resorts & Spas, siempre tendr el mejor precio garantizado. Yes, every guestroom at Dreams Jade Resort & Spa - All Inclusive comes with a balcony with some featuring ocean or garden views. Parents may not leave the hotel premises while their children are in the Kids Club. We hope that you will change your mind and provide us with the opportunity to host your vacation again in the future so we can treat you with the level of excellence that you truly deserve. The closest major airport to Dreams Jade Resort & Spa - All Inclusive is Cancun Intl. #NowJadeRivieraCancun #Mexico #DestinationWedding, Tamarindo Restaurant is beautiful in and of itself. We had our wedding there it was amazing! Dear guest, This 550-room, 4.5-star property has 3 outdoor pools along with a private beach and a full-service spa. Your dates seem to be a bit off. Please feel confident to reach us prior to your next visit. Yes, Dreams Jade Resort & Spa offers free Wi-Fi. One night we went to shower and they took our dirty towels but didn't leave clean ones and waited forever for them to bring new ones. Your comments are really important for us to keep improving. Other logos or product and company names mentioned herein may be the property of their respective owners. Activities and facilities/equipmentAll non-motorized water sports, land activities, and use of recreational facilities and equipment are included. All rights reserved. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Jade Resort & Spa. Kid's menu available. But the hotel staff were nice, food was ok. Explore nuestros restaurantes y bares donde nunca tiene que hacer una reservacin y donde se ofrece servicio ilimitado de bebidas y licores. Water activities. Ms informacin acerca de AMR Collection. QROO. A bottle of champagne was there as promised but no champagne glasses. Best regards. And the pool activities (volleyball/ aerobics) were fun. Airport (CUN): 29-min drive, 18.1 mi/29.1 km. For more details, please contact the property using the information on the booking confirmation. Guests who dont want to leave the luxury of their suite can order room service, which is also available 24/7. Dreams Jade Resort & Spa - All Inclusive offers free cancellation on some room rates. 25k down and $1,100 a month for 5 years. Best regards. Best Regards. Yes, Dreams Jade Resort & Spa - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning. For guests that enjoy history and architecture, consider going on the Chichen Itza tour, which will allow you to see ancient pyramids that used to be a pilgrimage in Mayan society. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. Guests can explore the ocean with activities like kayaking, snorkeling, and deep sea diving. Please check you have entered your email address correctly before continuing. After telling her no, 3 more people (managers) tried to offer me all kinds things. I was overcharged at the airport to get to the hotel. Charges may apply. We will start with the bad 1st. Palma Real Condo #205, Perfect To Tour The Riviera Maya By Bus And Puerto Morelos By Foot Or Bike, 57 more Dreams Jade Resort & Spa deals from $178, See most recommended stays in Puerto Morelos, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. Una terraza o balcn privado y una tina de hidromasaje se encuentran entre las muchas amenidades que disfrutar en este paraso todo incluido. The staff were always pleasant and extremely helpful. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Onsite food and beverages are included in the room price (some restrictions may apply). This property is all-inclusive. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. You'll also find Puerto Morelos Reef and Ojo de Agua Beach within a short drive. Participe en nuestros esfuerzos para proteger la poblacin de tortugas marinas y observe cmo las tortugas marinas bebs dan sus primeros pasos hacia su hogar en el ocano. The salesman at VIP are relentless. This property accepts credit cards and debit cards. The staff was so friendly and kind. Charges for extra guests may apply and vary depending on the property's policy. There is also an archery area, on-site driving range, yoga classes, and game courts that can be used by guests for whatever activity they prefer. Puerto Morelos Town Square is within 2 miles (3 km) of Dreams Jade Resort & Spa - All Inclusive while other popular attractions such as Puerto Morelos Beach are within 3 miles (5 km). The bar staff works very hard to keep up with the demand for the free cocktails! The restaurants all seemed to have the same good which was mainly just basic. Ubicado en la Riviera Cancn, Dreams Jade Resort and Spa se encuentra a lo largo de 244 metros de pura arena blanca y aguas cristalinas. Would have preferred more restaurant choices -- especially for lunch -- but the ones that were available were satisfactory. I finally had to raise my voice. Food was not impressive. Thank you for sharing your experience from your recent stay with us. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Refgiese en su suite de lujo con balcn privado y deslumbrantes vistas o experimente nuestro mximo nivel de lujo en el Preferred Club. #NowJadeRivieraCancun #Mexico #DestinationWedding, Unique aisle runner at La Pergola ceremony location. If you have your reception in one of the beautiful, gourmet restaurants, you won't even need to decorate! After saying no they continue and I was so tired I said ok to attend the sales pitch. While rooms are spacious, the lighting in the closet area needs updating especially since the in-room coffee maker is in a barely lit closet. Free buffet breakfast is served daily from 7:30 AM to 11:00 AM. Food was okay. Only dislike was the amount of large groups but it was one reason I was glad to have booked preferred, Unidad 26 KAYAK scours the web for all room deals available at Dreams Jade Resort & Spa in Puerto Morelos and lets you compare them to find the best rate for your stay. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Dreams Jade Resort & Spa that suits you best. #NowJadeRivieraCancun #Mexico #DestinationWedding, Have your reception at Cin Cin Restaurant and enjoy a delicious meal! This property advises that enhanced cleaning and guest safety measures are currently in place. 3 days and no currency was available until I got upset then they found currency. AMResorts 2014-2021. I went down but forgot my paperwork and tried to cancel bc I didnt want to walk back, they just continued to push me to attend. Yes, this all-inclusive property has a spa tub. Location is OK - but improves if you visit Puerto Morales (FUN PLACE). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global). #NowJadeRivieraCancun #Mexico #DestinationWedding, A beautiful display for a beautiful reception. Not a member? For additional amenities, you can have access to makeup and hairstyling for one member of the couple, a private cocktail hour, a photo package, and a dinner reception. Best regards. Su seguridad y bienestar son nuestra mxima prioridad. The restaurants showed potential for some good cuisine, but most of the portions were too small or were just not good. Certain requests may come with additional charges. A spa tub, a sauna, and a fitness center are other recreation options. Dreams Jade Resort & Spa - All Inclusive features a private beach and 2 outdoor tennis courts. I like the Hotel Zone but this was a good alternative for us. * Disponible por temporada. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. There are wedding services available at Dreams Jade Resort & Spa - All Inclusive if that's in your vacation plans. Fast forward to the meeting, a lady gave me her sales pitch for a 70k vacation club that only provided discounts and upgrades. Special requests can't be guaranteed and may incur additional charges. #NowJadeRivieraCancun #Mexico #DestinationWedding, Cake and reception decor. This was a family friendly resort but to not entertain the other crowds, highly disappointed. Thank you also for highlighting the high level of quality and hospitality that we provide to exceed your expectation. Guests can enjoy everything from regional favorites to classic Italian to simple sandwiches. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym. Dreams Jade Resort & Spa - All Inclusive is an all-inclusive resort and rates come with buffet and la carte meals plus many onsite activities. Dreams Jade Resort & Spa cuenta con 550 suites extremadamente cmodas, cada una inspirada en el mar turquesa y las fascinantes puestas de sol de Cancn. You'll be asked to pay these charges at the property: The charges below are included in your overall room price: These are all of the charges provided to us by the property. Yes, Dreams Jade Resort & Spa is a pet-friendly hotel. De acuerdo con las regulaciones locales de salud y seguridad, algunas instalaciones y servicios pueden estar limitados hasta nuevo aviso. $230 per night (Latest starting price for this hotel). Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Dreams Jade Resort & Spa is located at Unidad 26, 1.8 miles from the center of Puerto Morelos. #NowJadeRivieraCancun #Mexico #DestinationWedding, Have your wedding ceremony at the fountain location at Now Jade Riviera Cancun! Non-motorized sports are included which is nice. While I was in town I found a snorkeling excursion for 20$ at the hotel 150$ per person. Some suites have a private terrace or balcony to take in the ocean view. Yes, there is accessible parking and bicycle parking available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). I finally got away and later at lunch one found me and offered to walk back with me to my room to get my paperwork. I'm not a "big resort" fan but overall this was very enjoyable for 5 days. AMR Collection continuar brindando servicios de ventas, marketing y gestin de marca a Now Emerald Cancn hasta que deje de ser marca Now. Please rest assured we will review the matter with the team. #NowJadeRivieraCancun #Mexico #DestinationWedding, If you have your reception inside, there's a lot they can do with decor and lighting! Airport (CUN), which is 18.1 mi away (29 minutes by car). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. The entertainment was fun. #NowJadeRivieraCancun #Mexico #DestinationWedding, The Pergola offers the perfect view of the ocean, without the sand that accompanies a beach ceremony! We were not overly pleased with this resort. We was delighted to hear just how much you enjoyed our service and the way this impacted your stay to make it an even more memorable experience for you both. Contact the property at the phone number listed on your booking confirmation. One day, breakfast room service was delayed due to an issue in the kitchen. Information missing or incorrect? One morning, we wanted to go kayaking, and the opening time for the desk kept shifting from 9:30AM->10AM->10:30AM. No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a spa tub. All in all, the restaurants need a lot of work. The pool bar service staff (Polo or Marco) was excellent. CleanComplete Verification Protocolos mejorados de calidad, seguridad e higiene. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. Thank you for your comments and we are certainly concerned to read your review. The restaurants can accommodate up to 35 people. Coco Cafe is great, delicious desserts and much better coffee there than in the room or room service! When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures. Cannot be more then 28 days between check-in and check-out dates. This list may not be comprehensive. Special requests are subject to availability at the time of check-in and can't be guaranteed. Dreams Jade Resort & Spa - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. We would like to thank you for the time you have taken for sharing such great things about your recent stay with us. Dear guest, We did have a a good time. Thank you for bringing the situation to our attention, as all feedback helps us to improve our product and service. #NowJadeRivieraCancun #Mexico #DestinationWedding, Say your vows on the beach with perfect decor and the perfect view! I have stayed at many all inclusive resorts in Mexico, this by far was the worst for the daily activities. Pool access available from 7:00 AM to 7:00 PM. Obtenga ms informacin en. The spa was nice too and have many coupons and special deals that make it worth it. The rooms are very nice, modern and spacious with jacuzzis and double sinks in the bathrooms. This property is located in Puerto Morelos, close to Puerto Morelos Town Square and Puerto Morelos Beach. Cancun is an ever popular tourist spot and knowing where to stay to take in the perfect sandy beaches can be a difficult decision. Special requests are subject to availability at the time of check-in. Gratuities and taxesGratuities and taxes are included. We are very happy to know that your stay was most pleasant and that you were very satisfied with our service, facilities and restaurants. Cancellation/prepayment policies vary by room type and provider. Check-in is too long after traveling. Contact the property using the phone number on your booking confirmation. Charges for extra guests may apply and vary according to property policy. There are ample dining options with 7 onsite restaurants, including Carnival Buffet, which has ocean views. We paid for an ocean view and could barely see the ocean. AMR Collection es un conjunto de lujosos destinos de resort, cada uno con una personalidad nica. We hope to have the pleasure of welcoming you back in the not too distant future. Consintase y revitalice sus sentidos con un da en el. In addition, they tried to sell us upgrades and have us listen to a 90 minute session and enticed us with better service. They take ur baggage ticket and pass it to the next station. CinCin Rest (Adults only) - Fine-dining restaurant. We need both a check-in and a check-out date to check availability. Wedding coordination seemed to go well for everyone. Mercure can accommodate up to 35 people. I was not expecting to be ambushed with sales pitches the entire time either. Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Sus adolescentes podrn relajarse y pasar el mejor momento de sus vidas en el nuevo Core Zone Teens Club. The front desk is open 24 hours a day, and checking in and out are easy with express services. There are several Cafes where guests can grab a premium cup of coffee and deli snacks or lounges where they can enjoy craft beers, full-bodied wines, and signature cocktails. Property was undergoing MAJOR construction and renovation when we arrived. Yes, Dreams Jade Resort & Spa offers free parking. We apologize for the seaweed, unfortunately, we can't control mother nature. The food was actually quite good for an all inclusive, something that is rare (usually the all inclusives are quite bland). The next morning, The man called me at 7am to make sure I came. The property has 3 outdoor swimming pools and a children's pool. That means that you can always find a great deal for Dreams Jade Resort & Spa. The Xcaret excursion is a good choice for those that want to take in the areas natural scenery, and it offers activities such as swimming with dolphins and learning about local wildlife. Dreams Jade Resort & Spa is 21.7 miles from Cozumel. The bathrooms come equipped with a spa bath and bathrobes for comfort. The room was also not the cleanest and being in the "tropical" room meant you had a view of power lines and a forest/swamp area in the back of the resort, which also smelled like sewage. Our apologies for any shortfalls in our service. Please rest assured we will review the matter with the team. Pets allowed on request. #NowJadeRivieraCancun #Mexico #DestinationWedding, Mercure will provide a fine Italian meal for you and your guests! Erick at the pool side bar was my favorite. #NowJadeRivieraCancun #Mexico #DestinationWedding, Let your guests find their reception table in style with cute details that you and your coordinator can plan. The main facilities were very well kept and gave off a very nice, tropical vibe. Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation. Overall I would not recommend this resort. El Explorer's Club ofrece toneladas de diversin y actividades totalmente supervisadas para los ms pequeos, lo que libera a mam y pap para que se diviertan un poco por su cuenta. The staff was great. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Comunquese con el concierge para obtener ms detalles. Transportation to the golf course is not provided. Friendly staff. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. At dinner, the dress code was not enforced. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Make sure you get premier service, it is worth the extra money! Dreams Jade Resort & Spa is 14.3 miles from Cancun. CST #2063530-50, To finish creating your account, please click the link we just sent to. Protjase de Comunicaciones Fraudulentas. In Cin Cin, grilled salmon came half cold, half warm and the vegetarian dishes ordered by some members of our party were completely cold. Puerto Morelos #NowJadeRivieraCancun #Mexico #DestinationWedding, Spice Restaurant is in a beautiful location for a delicious reception dinner. It was not very handicap friendly for those older people in our group (need better rooms, more railings, etc. This stay includes Wi-Fi, Breakfast, and Parking for free, Unidad 26, 77580 Puerto Morelos, Quintana Roo, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Food can be delivered to guest accommodation.