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consequat. Confidential Information and Trade Secrets means any and all non-public information of any form, including but not limited to Intellectual Property, Data, Copyright Material and Software Programs and processes, provided by or on behalf of to each other or to their representatives during the validity of this agreement. Depending upon your current medical condition, you can get a higher coverage at lower insurance rates. RENEWAL OF SUBSCRIPTION : The Subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. Displaying the articles submitted by Subscribers Doctors and experts. Note: The name has to be the Visa issued Emirate Name, and the income details must be mentioned with the gross salary. Subscriber may cancel subscription to the Engagement (nGage) module at any time within the initial 30-day familiarization period without any charges. This Agreement may be amended only in writing forming an Addendum that specifically refers to this Agreement and is mutually accepted and signed by Ntegra and Subscriber, and no other act, document, or usage shall be deemed to amend this Agreement. RENEWAL OF SUBSCRIPTION : The Subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. endstream endobj startxref Keep reading to know more about the Al Buhaira Health Insurance Plan. NTEGRA shall not share Subscribers Patient Data with any third party in any manner and for any purpose without the written permission of the Subscriber, excluding as required by Laws of the land. cillum dolore eu fugiat nulla pariatur. You can download the medical claims form from the insurance companys website, fill it out, and attach the same with the email. If opting in for the service, after the 30 day and during the 12-month subscription period, subscriber may cancel the subscription by issuing a notice in writing 30 days prior to expiry of subscription period. NTEGRA shall not share Subscribers Patient Data with any third party in any manner and for any purpose without the written permission of the Subscriber, excluding as required by Laws of the land. This Agreement is between Ntegra and Subscriber and supersedes all prior discussions or understandings, whether written or oral, and neither Party shall be bound by any conditions, definitions or representations other than as expressly provided for herein in writing and signed by the proper and duly authorized representatives of the Subscriber. Subscriber is responsible to process all appointment bookings received from Healthigo users. Subscriber can resolve any service issues with nTegras customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. xPeria Subscription : nTegra grants to Subscriber and Subscriber accepts from nTegra, a limited, non-exclusive, non-transferable right to access and use and permit Authorized Users to access and use the dashboard with limited services including Listing of Facility & Doctors, Managing & Displaying operation timings of the facilities, doctors, departments, services, etc., and collecting patients appointments for the referral fee for the duration that Subscriber has entered and agreed to pursuant to the sign up page for this Agreement. The arbitrators shall make a reasoned award (the "Award") and such award shall be final and binding on the Parties, subject to the provisions in this agreement. Subscriber can resolve any service issues with nTegras customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. NTEGRA and Subscriber may enter into co-marketing activities in addition to the subscription to Healthigo platform. The Term of this Agreement shall commence on the Effective Date and shall continue until terminated as provided herein. b)The payment may be made by Cheque / Bank / Online Credit Card Transfer. The Courts in Dubai, UAE will have the exclusive jurisdiction to govern the provisions of this Agreement. If the provider has not modified the patient attendance on the. c) COST AND PAYMENT : The cost of subscription to Healthigo Connect will be as signed off in accordance with the pricing section of this document. This Department is staffed by a team of expert professionals who assist in administering to the needs and queries of patients holding insurance cards. This clause includes Patient Profiles, medical records, or any other personal data related to the Subscribers patients. WEHBE Insurance Services really are the UAEs most trusted Insurance brokers who are ready to support you when you need it most. Dedicated Helpline: Al Buhaira Health Insurance UAE has a dedicated helpline for policyholders to find answers to their queries anytime, from any location. .Making available and viewable any or all Subscriber details on, Patient Referrals to be sent to Subscriber to email mentioned above and the. Ans:You can simply visit the companys website, fill out the application form, and submit the same with all the essential documents to report the claim. d)The amount of the Subscription Fee does not include any applicable taxes. We also use third-party cookies that help us analyze and understand how you use this website. Managing & displaying Subscriber facility services, timings of the facilities, Doctors time slots. Both NTEGRA and SUBSCRIBER undertake to treat the Confidential Information and Trade Secrets as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other. if there are any discussions to be made with the insurer or loss adjuster, we will negotiate on your behalf to expedite a fast and favourable settlement of your claim. Please refer to exclusion list, available on request. The venue of such Arbitration shall be Dubai, UAE and language of Arbitration shall be English. This section forms the Agreement between nTegra Global Technologies FZ-LLC (NTEGRA), a Dubai, UAE based company whose registered office is at In5 Tech, Knowledge Village, Dubai, United Arab Emirates, owner of brand Healthigo; and, customer signed and subscribed as Business Subscriber Entity Name as mentioned on the face of this document (Subscriber). Any balance in the wallet will be refunded in full within a period of 30 days from the date of expiry of the subscription. This section forms the Agreement between nTegra Global Technologies FZ-LLC (NTEGRA), a Dubai, UAE based company whose registered office is at In5 Tech, Knowledge Village, Dubai, United Arab Emirates, owner of brand Healthigo; and, customer signed and subscribed as Business Subscriber Entity Name as mentioned on the face of this document (Subscriber). On your appointment feedback (), you indicated that you would recommend and rated the Provider services as below, On your appointment feedback( ), you indicated that you would recommend and rated the Provider services as below. Please provide us with your valuable feedback so we can continue marching towards our goal; a seemless Patient Experience! e)The pay-per-visit and subscription costs for each module are subject to change with a 15-day notice to subscriber prior to change in pricing. The Referral and / or Subscription Fee for all Subscription Periods of the term of this Agreement shall fall due and payable on the first day of each subsequent Subscription Period, pursuant to subsection (F), below. Healthigo is a patient experience & engagement platform owned and developed by NTEGRA GLOBAL TECHNOLOGIES FZ-LLC (D-U-N-S Number 56-142-3421). Confidentiality and Privacy : Both NTEGRA and SUBSCRIBER undertake to treat the Confidential Information, Trade Secrets and Patient Data as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other. On receipt of such access to Services, Subscriber accepts from Ntegra a limited, non-exclusive, non-transferable right to access and use the services for the duration of this agreement. Please refer to exclusion list, available on request. hb`````c 2039500)5zNK X0:3X3kY;X&1cyC[YtEH330po[v $ ` hXmo6+"@^ m42@5RL L#9+I(J!p1L["6'Q;0taZY c)The Referral and / or Subscription Fee for all Subscription Periods of the term of this Agreement shall fall due and payable on the first day of each subsequent Subscription Period, pursuant to subsection (F), below. Cost And Payment: a)The cost of subscription to the Healthigo Platform will be as signed off in accordance with the pricing section of this document. NTEGRA shall not share Subscribers Patient Data with any third party in any manner and for any purpose without the written permission of the Subscriber, excluding as required by Laws of the land. Upgrades : Include any major releases of new versions, additional functionality, managed services and custom programming. Marketing Rights: Subscriber gives NTEGRA the full rights to use their facility profiles, Doctor profiles and all products and service descriptions to promote their services, both through online and offline engagements. Subscriber is responsible to process all appointment bookings received from. Ntegra and its affiliates and partners shall not be responsible to the Subscriber or any other party for any direct, indirect, arbitration award, special, consequential or punitive damages, for any loss of data, opportunities, reputation, revenues or profits. b)The payment may be made by Cheque / Bank / Online Credit Card Transfer. This clause includes Patient Profiles, medical records, or any other personal data related to the Subscribers patients. d)The amount of the Subscription Fee does not include any applicable taxes. h)The Engagement (nGage) subscription is activated free of cost for an initial period of 30 days from date of activation of xPeria module. If opting in for the service, after the 30 day and during the 12-month subscription period, subscriber may cancel the subscription by issuing a notice in writing 30 days prior to expiry of subscription period. Services include but are not limited to : In case of non-compliance with above, Ntegra reserves the right to terminate this agreement with no liability or any other costs on either side. Subscriber agrees to indemnify, defend, and hold Ntegra and its affiliates, directors, officers, employees, agents, partners and affiliates harmless from and against any liabilities, losses, damages or costs, including attorneys fees, resulting from any claim, action, dispute, or demand related to the use of the Services and for violation of any of the provisions of this Agreement, or from the Subscribers placement, transmission or use of any materials or content on Ntegras servers. Support Services : NTEGRA will provide telephonic & web based support for all Subscriber requests. Any aforementioned fees are subject to change by providing 30-days notice to Subscriber. g)The Scheduling module does not have a base subscription and is charged on actual patient referrals only. Q3:How can I send my documents to the Al Buhaira Health Insurance Company? Thereafter, if this module is not opted in for and paid for as per the described fees, access to this module would not be available and only access to the Scheduling (xPeria) module will continue. e) RENEWAL OF SUBSCRIPTION : The Subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. UPGRADE and ADD-ONS Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee. Thank you for booking your appointment through Healthigo. Ans:The documents you will be required to submit when purchasing an Al Buhaira Health Insurance Plan are -. i)Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee. But opting out of some of these cookies may affect your browsing experience. The best part is that the insurance company has a vast network of hospitals throughout the world. f)Family Doctor definition is related to General Medicine only; does not relate to Dental, Cosmetic, etc. NTEGRA and Subscriber may enter into co-marketing activities in addition to the subscription to Healthigo Prime. Client is responsible for any and all applicable taxes. Confidentiality and Privacy : Both NTEGRA and SUBSCRIBER undertake to treat the Confidential Information, Trade Secrets and Patient Data as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other. A Customer Service Executive from Healthigo will get in touch with you shortly to help you confirm your time slot. Ans: You can report your Al Buhaira medical insurance claim via phone by calling numbers 06-5117500 or +971 6 517 4444. Medical Providers: Al Buhaira Medical Insurance offers access to more than 2,400 types of medical service providers including hospitals, clinics, and other healthcare centres. In any case, for supervisory and injunctive relief, this Agreement and any dispute arising out of this Agreement shall be subject to jurisdiction of Emirate of Dubai, UAE. Displaying offers and promotions and referring the leads to Subscriber. Cancellation : For Scheduling (xPeria) module subscriptions, the minimum committed contract period is 12 months. This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates. Add-On Covers: Al Buhaira Health Insurance Plans offers a variety of add-on covers, including dental and optical covers for policyholders to help them extend the coverage of their insurance plans. The amount of the Subscription Fee does not include any applicable taxes. Agreement Validity : This Agreement shall commence on the Effective Date (Date of signing this Agreement) and shall continue until terminated as provided herein and shall be valid for a period of 1 (One) calendar year from the date of signing this agreement. Ntegra provides, and the Subscriber agrees to the Services on the terms set out in this document attached. Phone: 04 247 2904, Insurance is provided by Metropolitan Insurance Brokers, regulated by the UAE Insurance Authority, LicenseNo:186, Since 2005. Q2:What documents do I need to submit to buy an Al Buhaira Health Insurance Plan? Whether you have a business or a personal insurance policy, the process for submitting an insurance claim is the same but understanding each insurance companys claims process is when a WEHBE Insurance Services client really appreciates the true value of working with such an experienced broker. Dont forget to attach the required documents such as your policy papers, identity proof, etc. h)The Engagement (nGage) subscription is activated free of cost for an initial period of 30 days from date of activation of xPeria module. Subscriber can resolve any service issues with nTegras customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Renewal of Subscription : The platform subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. We advise you to confirm with AL-BUHAIRA that your specific plan covers treatment and services at Thumbay University Hospital, Al Jurf-Ajman. These cookies do not store any personal information. When you need to make an insurance claim, our claims team will help you every step of the way.. Services include but are not limited to : Upon meeting the subscription criteria and receipt of payment/s by Ntegra, Subscriber will be provided access to the subscribed Services. d) MODULE ACTIVATION : The Gold module does not have a base subscription and is not charged. All Rights Reserved. The Parties shall mutually appoint a sole arbitrator. Platinum Subscription : nTegra grants to Subscriber and Subscriber accepts from nTegra, a limited, non-exclusive, non-transferable right to access and use and permit Authorized Users to access and use the modules for the duration that Subscriber has entered and agreed to pursuant to the sign up page for this Agreement. If you require us to, we will submit your insurance claim to the insurer on your behalf and handle all of the communication so that you can focus on running your business and managing your other day to day tasks. Publish Your story and Inspire Others. The prestige of the company reflects in the fact that it has assets of over AED 2.3 billion with a paid-up capital of more than AED 250 million. Cashless Benefits: As the insurance company has a large network of hospitals all over the world, you can enjoy cashless benefits at almost every medical care centre. Your feedback is securely shared with the Healthcare Provider. However, in case of subscription prior to expiry of the subscription period, no refund will be payable by Ntegra to Subscriber. %%EOF This clause includes Patient Profiles, medical records, or any other personal data related to the Subscribers patients. Q4:What number do I need to call to report my medical insurance claim with Al Buhaira Health Insurance? By signing this agreement, I / We certify that we have read all the terms, conditions and clauses outlined above and that we agree to the aforesaid terms and conditions in full and complete. c)The Referral and / or Subscription Fee for all Subscription Periods of the term of this Agreement shall fall due and payable on the first day of each subsequent Subscription Period, pursuant to subsection (F), below. Just make sure that you carry all the documents required to complete your application. This section forms the Agreement between nTegra Global Technologies FZ-LLC (NTEGRA), a Dubai, UAE based company whose registered office is at In5 Tech, Knowledge Village, Dubai, United Arab Emirates, owner of brand Healthigo; and, customer signed and subscribed as Business Subscriber Entity Name as mentioned on the face of this document (Subscriber). The rest of the process is similar, as you will have to provide the required documents via email or fax with us as well. a) SOFTWARE PLATFORM : NTEGRA has launched a modular platform called Healthigo Connect which can be utilized by the Subscriber for their employee engagement activities. If opting in for the service, after the 60 day and during the 12-month subscription period, subscriber may cancel the subscription by issuing a notice in writing 30 days prior to expiry of subscription period. Subscriber is responsible for any regulatory permissions or fees arising out of publishing its profiles and data, Doctor profiles and details. 253 0 obj <>/Filter/FlateDecode/ID[<23728C78833A6D4A9147C3B401F66462>]/Index[235 54]/Info 234 0 R/Length 97/Prev 192349/Root 236 0 R/Size 289/Type/XRef/W[1 3 1]>>stream g)The Scheduling module does not have a base subscription and is charged on actual patient referrals only. Subscription Fees Annual subscription payable in advance through Credit Card / Bank Transfer / Cheque. Collecting, booking and transmitting appointment requests from users to Subscriber. All subscription, or pay-per use fees are exclusive of all taxes, levies, or duties as applicable from time to time, and the subscriber shall be responsible for all such payment. For any medical support or inquiry contact Estijaba service hotline at. If opting to apply for the insurance plan over the phone, you might be required to send the documents via email or fax based on your convenience. Higher Sum Assured: Al Buhaira Health Insurance plans again score better than most other providers as they offer a higher sum assured for the policyholder. If you do not have any form of health insurance or your provider is not one of our health insurance partners, our team will be happy to provide you with an estimated cost for your requested service/treatment at Thumbay University Hospital, Al Jurf- Ajman. Policybazaar UAE. Name as mentioned on the face of this document (Subscriber). The platform features are subject to change without prior notification. The Thumbay University Hospital has tied-up with various insurance companies for In-patient and Out-patient services, Please refer to our Insurance list. Follow us on Social Media for up to date information. i)Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee. One of the insurance representatives will contact you shortly to process the claim. e)The pay-per-visit and subscription costs for each module are subject to change with a 15-day notice to subscriber prior to change in pricing. Please fill the below form and we will contact you. Client is responsible for any and all applicable taxes. While the above-mentioned details are enough regarding the plan and its application, here are a few popular queries related to the plan that will solve any doubts or concerns you may have. a)The cost of subscription to the Healthigo Platform will be as signed off in accordance with the pricing section of this document. Subscriber can resolve any service issues with nTegras customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. First 6 months of subscription is mandatory to enable effective usage of the platform. Additional measures to prevent the spread of the virus in the hospital include a unique fever clinic to treat patients with fever and screening them for COVID-19 symptoms, regular and detailed sanitisation protocols, chronic medication refill for patients via a simple phone call, 24-hour drive-through pharmacy service at the hospital premises, temperature monitoring of all patients, visitors and staff, emphasising hand hygiene and wearing masks, hand sanitiser dispensers throughout the hospital, and constant monitoring of staff health. You can also checkby calling our Call Center on+97167705555. Visit Our Website: Another excellent option for you is to visit our health insurance section to purchase an Al Buhaira Health Insurance Plan. 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