0000080780 00000 n 0000085679 00000 n If a transfer is returned by the receiving bank or beneficiary's bank for no fault of ours, we will credit your account at the current Bank of America retail buy rate for the currency that day (see below). We do not accept any liability for our exchange rates. Use of the Zelle Payments Service in a manner for which it was not intended, or in a way that another customer finds harassing or inappropriate (e.g., use of memo fields to communicate with another customer with no intention of processing a Payment). If you prefer that we do not use this information, you may opt out of online behavioral advertising. You will have no liability for unauthorized transactions if you notify us within 60 days after the statement showing the transaction has been sent to you (or 90 days if the transaction was from an account maintained at another financial institution). 0000140465 00000 n 0000077727 00000 n In this case, we will provisionally credit your account within 10 business days for the amount you think is in error, so that you have the use of the money during the time it takes us to complete our investigation. 0000015045 00000 n If you pay less than the full balance, pay after the payment due date or if your credit card does not have a grace period for Purchases, then you will pay interest on those transactions. 0000137634 00000 n 0000102679 00000 n Opting out of the alerts will automatically STOP all security alerts from being sent to you. The merchant is required to note any checkout fee amount as a separate line item on your receipt (similar to shipping and handling charges). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten (10) business days (Online Banking customers may use secure online mail). The unauthorized use of your Online Banking services could cause you to lose all of your money in your accounts, plus any amount available under your Balance Connect overdraft protection service. 2/ Transfers to a Bank of America checking or savings account made after the applicable cut-off time indicated above but before 11:59 p.m. on a business day in the State where your checking or savings account was opened, will be posted as of the next business day in your transaction history, but will be included in the balance we use to pay transactions that night. 0000116749 00000 n 0000089042 00000 n 0000087384 00000 n 0000096933 00000 n If you are a small business customer and are not receiving the small business limits, make sure you are logged in with your small business User ID. 0000132025 00000 n 0000115747 00000 n For businesses who use the additional services described in the Business Services Addendum, this section applies to all Online Banking passwords, including those assigned to users or Administrators. By adding a mobile phone number to your online banking profile, you are certifying that you are the account holder for the mobile phone account or have the account holder's permission to use the mobile phone number for online banking. You agree that you will not use the Service to send money to anyone to whom you are obligated for tax payments, payments made pursuant to court orders (including court-ordered amounts for alimony or child support), fines, payments to loan sharks, gambling debts or payments otherwise prohibited by law, and you agree that you will not use the Service to request money from anyone for any such payments. An interest charge is the sum of interest on your credit card account. Transfers sent outside of the United States that are initiated by consumers primarily for personal, family or household purposes ("Remittance Transfers"), are governed by federal law (see section 5.F below). In the event of a conflict between the terms of those account agreements and this Agreement, the terms of the applicable account agreement will prevail unless this Agreement specifically states otherwise. The provisions of Sections 9.A, B and C shall survive termination of this Agreement. A periodic rate is the interest rate that may be charged by a creditor on a balance for a day, week, month or any subdivision (or period) of a year. 0000248270 00000 n 0000009278 00000 n %PDF-1.4 % Bank of America makes no representations or warranties as to whether a bill payment program that you are eligible to enroll in is appropriate for a particular business. The cancel feature is found in the Transfer Activity or Recurring Transfers sections. 0000099949 00000 n We do our best to provide alerts in a timely manner with accurate information, but alerts may be delayed or prevented by a variety of factors beyond our control (such as system failures or misdirected delivery). You may send and receive the following types of ACH and Wire transfers: Same Business Day (domestic) Wire Transfer (outbound). 0000009301 00000 n A one-time immediate transfer cannot be canceled after it has been submitted. 0000131516 00000 n 0000082244 00000 n This section is not applicable to small business customers participating in the Payments and Invoicing Service described in section 8.0 of the Business Services Addendum, which is a part of this Agreement. 0000012679 00000 n When you first set up your Online/Mobile ID, we will link all of your eligible Bank of America and affiliate accounts, including joint accounts. It may take up to 2 business days for these updates to be reflected in your account balances, funds availability, and transaction posting. 0000090038 00000 n 0000135080 00000 n As indicated above, some payments may be made by a personal check. B. 0000011103 00000 n For investment accounts only, all stock exchange closures and holidays will be observed (such as Good Friday) as well as the bank holidays. IF YOU ARE DISSATISFIED WITH THE SERVICES OR WITH THE TERMS OF THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES. 0000182806 00000 n Unless otherwise required by law, in no event will Bank of America be liable to you for special, indirect or consequential damages including, without limitation, loss or damage from subsequent wrongful dishonor resulting from our acts or omissions or lost profits, even if we are advised in advance of the possibility of such damages. 0000012369 00000 n We provide all-in pricing for exchange rates. 0000129424 00000 n 0000115321 00000 n If you live in a state where surcharging is restricted, please refer to your respective state attorney general's office for guidance on credit card surcharging. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. A one-time immediate transfer cannot be canceled after it has been submitted. We will refer to financial institutions that have partnered with Zelle as Network Banks.. 0000098393 00000 n If the financial institution upon which your payment is drawn, including Bank of America, rejects, refuses, or returns the payment, the payment to your Bank of America credit card, business line of credit or vehicle loan will be reversed and you may incur late payment or other fees. We will determine whether an error occurred within 90 days after you contact us and we will correct any error promptly. 0000095218 00000 n If we make a payment or transfer in an erroneous amount that exceeds the amount per your instructions, or if we permit an unauthorized payment or transfer after we have had a reasonable time to act on a notice from you of possible unauthorized use as described above, unless otherwise required by law, our liability will be limited to a refund of the amount erroneously paid or transferred, plus interest thereon from the date of the payment or transfer to the date of the refund, but in no event to exceed 60 days' interest. 0000114743 00000 n 0000014878 00000 n We may also delay or block the transfer to prevent fraud or to meet our regulatory obligations. If you open an additional eligible account at a later date, we will link your new account to the Service, unless you tell us not to do so. Please note the recipient may receive less than the total amount disclosed due to foreign taxes and fees charged by the recipients financial institution for receiving a Remittance Transfer into an account, which are not required to be disclosed. 0000179988 00000 n If the person to whom you are sending money does not enroll, set up an email address or mobile number and accept the transfer within 14 days, the transfer will be canceled. 0000142993 00000 n Under the terms of this Agreement, you may use the Services to obtain financial products and services, access and view account information, and, for certain accounts, move money electronically and perform authorized transactions, for eligible U.S.-based Bank of America consumer and small business accounts and affiliate accounts linked to the Service, such as those at Merrill Lynch, Pierce, Fenner & Smith Incorporated ("Merrill"). HSkPe~.(T&3i#b0X* @i+(hi@T-&q "+m e3~oH2;ArF(r(}L %}r}\`|%:}9[\[tpcM)=g,4*_5Du6lv_#SdNRbVoe%dwhM\D2_brB>*B#Y {U%015*I=J3u(~tR)s:b93#nR$SHg8Yz:QIyQI_tpq%.nNYB:'osxc,g/1M:4g7X1+aye2. 0000247685 00000 n 1/ Higher limits may apply for Bank of America Private Bank, Merrill or small business accounts. YOU SHOULD NOT USE ZELLE TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR ORYOU DO NOT TRUST. 0000079353 00000 n 0000120067 00000 n Bank of America hereby gives notice that Same-Business-Day domestic transfers and international outbound transfers may be executed through Fedwire, a funds transfer system operated by the Federal Reserve Banks, through CHIPS (Clearing House Interbank Payments System), a funds transfer system operated by The Clearing House or through SWIFT (Society for Worldwide Interbank Financial Telecommunication). 0000077130 00000 n NEITHER WE NOR ZELLE OFFER A PROTECTION PROGRAM FOR AUTHORIZED PAYMENTS MADE THROUGH THE SERVICE (FOR EXAMPLE, IF YOU DO NOT RECEIVE THE GOODS OR SERVICES THAT YOU PAID FOR, OR THE GOODS OR SERVICES THAT YOU RECEIVED ARE DAMAGED OR ARE OTHERWISE NOT WHAT YOU EXPECTED). You further acknowledge and agree: Once a User initiates a transfer of money to your email address or mobile phone number enrolled with the Service, you have no ability to stop the transfer. 0000093562 00000 n When this occurs, a message will be displayed on-line when you sign on to Online Banking. 0000126274 00000 n The confirmation code or number of the transaction. The Returned Payment Fee will not exceed the Total Minimum Payment Due immediately prior to assessment of the fee, and will never exceed the amount of the payment being returned. However, alerts may include your name and some information about your accounts, such as your accountbalance or due date. You agree to receive money requests from other Users, and to only send requests for legitimate and lawful purposes. 0000117792 00000 n 0000147347 00000 n 0000124637 00000 n When an account is linked to the Services, it does not change the agreements you already have with us or our affiliates for that account and you are still subject to the terms and conditions we gave you in the agreement and disclosure for the linked account. You agree to provide a copy of the authorization to us upon our request. 0000139142 00000 n You acknowledge that if Bank of America attempts to cancel or amend a transfer, then the reversal request or amendment must be agreed to by each financial institution which has accepted a payment order related to the transfer at issue before it will be acted upon and you further agree that Bank of America shall have no liability if a cancellation or amendment is not completed. 0000128112 00000 n Not an Online Banking customer? 0000129885 00000 n Also, the state law applicable to your account may give you more time to report an unauthorized transaction or may give you more protection. The liability for Three-Business Day ACH transfers and Next-Business Day ACH transfers involving a transfer to or from a Bank of America consumer account is described in Section 7 below. Checkout fees can not be added to debit card transactions, even if credit is selected for the transaction. 0000012531 00000 n 0000097225 00000 n The cancel feature is found in the Payment History or Recurring Payments sections. The institution holding your deposit account may impose a returned item or other fee. 0000136497 00000 n Payments can be scheduled from linked checking, money market savings, and HELOC accounts during the draw period. 0000095930 00000 n Your use of the Services may also be affected by your Deposit Agreement and Disclosures, including the applicable schedule of fees (Deposit Agreement), or other agreement with us for your linked Bank of America accounts and/or an agreement with our affiliates for your affiliate accounts linked to the Service, including your investment accounts at Merrill. These ads are based on your specific account relationships with us. With respect to payment orders relating to the transfer which are executed through Fedwire, Federal Reserve Regulation J and all applicable Federal Reserve operating rules shall govern the payment orders.