In addition, we use the services of third party agents, such as email service providers and mail houses for the purpose of mailing materials to you. When you are viewing our Websites, a cookie is transferred to your browser by the web server and is stored on your computer. Continued access and use of our Websites and/or services following any changes also constitutes your acceptance of the revised Statement and Policy then in effect. Such pre-arrival message will include other information about the hotel, the area and the weather. These service providers are contractually prohibited from using your email address for any purpose other than to send emails related to our operations. 2.11 Unsecure communication
4.1 Our databases and operating & marketing systems
These parties are contractually prohibited from using your Personal Data for any purpose other than for the purpose specified in their respective contracts. Delete all cookies when you close your browser. Your Personal Data will not be shared with third parties for their own marketing purposes. Cookies, by themselves, do not tell us your Personal Data unless you choose to provide it to us by, for example, registering for one of our services. 8.1 Right to access to and/or correction of your Personal Data
Email about special offers and promotions
However, credit card data will be removed based on PCI compliance requirements. However, those sites may not follow the same privacy policies as ours. If reservation is made through our Websites, such Personal Data will be passed via a third-party system to our hotel operating systems under data encrypted environment. It is important to note that all email communication is not secure. Personalised retargeting is another form of OBA that enables our advertiser partners to show you advertising based on your online browsing away from our Websites. Therefore, we are not responsible for the policies or actions of any third parties, including, their data collection and use practices, their use of cookies and their websites that you may access from our Websites, nor can we control the activities of those websites. We will implement, where necessary, appropriate measures, including contractual clauses, to secure the transfer of your Personal Data to the third party service providers located in a country with a level of protection though different from the one existing in the country in which your Personal Data is collected. Allow us to better target interactive advertising, enhance customer support and site usability, and provide offers and promotions that we believe would be of interest to you. Our email responses to you will not include any sensitive or confidential information. Dorsett Hospitality International
We will also erase your Personal Data when it is no longer necessary in relation to the purposes for which they were collected or otherwise processed unless such erasure is prohibited under relevant laws and regulations. These cookies will usually be dropped by third-party advertising networks. We recognize that certain laws and regulations might be modified to require more stringent standard than those described in this Statement and Policy, in which case the more stringent standards shall apply. If you are a repeat guest at our food and beverage outlets or have filled out our food and beverage questionnaire, we may store your Personal Data in our databases used by our business units operation to serve you better upon your return. Block third party cookies. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. 8.3 Right to data portability
Access to one of the best rooftop bars in London, Walking distance from prime traveller attractions, Sorry, the system is unable to generate directions at this time When enrolling for our newsletter or loyalty program, you will be required to provide certain Personal Data such as name, email address, mailing address, room preferences and service requests. This Statement and Policy does not apply to our processing of your Personal Data on behalf of third party providers who may collect your Personal Data from you and provide it to us. We do provide non-Personal Data to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We also use cookies to assist in targeted advertising in the following ways: Cookies may be placed on your device by our third party service providers which remember that you have visited a website in order to provide you with targeted advertising which is more relevant to you and your interests. Please read our, By ticking this box, I consent to the user and disclose my information for the purposes of marketing Dorsett Hospitality International Limited. Cookies are text files that we place in your computer's browser to store your preferences. For our non-hotel related operations including but not limited to residential and commercial leasing, we may ask for your Personal Data for payment purposes and administer our business. By enrolling in the Dorsett Loyalty Program, I agree to the. With Dorsett Reassuring Stays we have created a new in-house hygiene standard in addition to extra safety measures to ensure all guests the safest stay. You should check with these third-party websites for more information about their cookies. Personal Data may also relate to other persons relevant to the information, products, services, activities or facilities you have requested. Nevertheless, we will seek your consent to any substantial changes if required by relevant laws and regulations or any changes made to the use of Personal Data you provided to us in a manner different from that stated at the time of collection. When using our services or participating in our events and activities, there are chances that you may, and by submitting this form, unconditionally agree to be photographed by our staff or other participants or guests. Therefore, we do not recommend turning all cookies off. We advise you to review the privacy policy of such third parties before submitting your Personal Data. However, if you have registered and signed in to your registered account with us, we may combine your Personal Data from your registration with the data we received from our Web Analytics Services Providers to analyze how you and our guests use our Websites in detail and, where you have opted in to receive communications from us, to send you email and other communications that might be of interest to you. Should you have any comments on this Statement and Policy or Personal Data protection, please contact us by email at privacy@dorsett.com. If you are primarily concerned about third party cookies generated by advertisers, you can turn these off separately. In order to protect your Personal Data, we might require you to prove your identity which may consist of your name, contact number, passport or other identification document details so that we can check them against our records and satisfy ourselves as to your identity. To find out more please visit HERE or watch our Reassuring Stays Video below. It also helps us to analyze patterns of user activity and to develop a better user experience. The mentioned Personal Data is required to create an audit trail of how the request has been handled. To achieve this goal, we have established a global network comprised of properties, offices, trusted service providers, and trained associates in locations where we operate, including Hong Kong, Mainland China, the United Kingdom, Australia, Singapore, Malaysia, Germany, Austria and Czech Republic. If you would like us to make a reservation at one of our hotels, we will request for your Personal Data for payment purposes and to administer our business. They may include contact information (such as name and address), and demographic information (such as zip code, age level). Policy on people under the age of 18 and minors. Our Websites may contain links to other sites of third parties. We do not permit the sale of Personal Data to business units/entities not owned by, managed by, and/or affiliated with us for any use unrelated to our group operations or use of Personal Data by third party for their own purposes. For hotel related services, upon completing an online room reservation, you can set up, review or update your information online. 1. For more information on our data protection policy, click here. Block all cookies from being set. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. If, at any time, you would like to unsubscribe or opt-out from any of the marketing communications which you have previously opted in to receive, kindly contact us. In an unlikely event of Personal Data breach, where feasible and applicable under relevant laws and regulations, we will, within 72 hours after having become aware of such breach, notify the relevant supervisory authority. Your Personal Data will not be collected apart from what you voluntarily provide us. To. Dorsett Hospitality International
12. The provision of Personal Data or any information is voluntary and we may not use your Personal Data unless with your consent. Track customer response to our advertisements and website content; Determine your ability to receive HTML-based email messages. In order to assure your future comfort and attention to your individual needs, other stay specific information may also be stored in the property management system, such as your food and beverage preferences and other special requests. Dorsett City is situated at the gateway to East London, close to the vibrancy of Shoreditch and its array of galleries, boutiques and timeless markets. Google may use the data collected to contextualize and personalize the advertising of its own advertising network. However, if you do not provide the mandatory data required, we may not be able to process your enquiries or requests or provide you with the requested products, services, activities or facilities. our Websites) and all websites pages under these domains to prepare reports on its activities and share them with other Google services. When you type in your Personal Data such as credit card details, it will be automatically encrypted and transferred over a SSL connection. Also, many websites will not work properly if you block cookies completely. You can access our Website from mobile devices to find our hotels and/or restaurants and make a reservation. 2.3 Making a room reservation by calling us
13. We treat all the Personal Data that you provide to us as confidential information. The same type of Personal Data may be requested when you make any online enquiries. We are only responsible for this Statement and Policy and content of our Websites. Our email service provider includes a pixel tag, which they refer to as a coded sensor in all of the HTML-based messages sent on our behalf. I wish to receive news on the hotels, products, and services, as well as the latest events and promotional offers from Dorsett about Dorsett and selected partners through various communication channels, such as, direct mail, phone, email or e-message or the like. PERSONAL INFORMATION COLLECTION STATEMENT ("Statement")
We will not use your Personal Data for direct marketing purposes unless with your consent provided during reservation or check-in processes, in written form or through electronic means, or when you subscribe to our newsletter, or patronise our restaurants and provide your Personal Data to us specifically and expressly for receiving marketing communications. 8.5 Right to be forgotten
In any case, please allow us 30 days to process your request. The sensor activates when the email message is opened and flags the email address of the user as one that is capable of receiving HTML-based email messages. Dorsett may collect your Personal Data from time to time in its dealings with you, for example, when you complete forms and questionnaires or make enquiries in connection with the provision of products, services, activities or facilities by Dorsett at your request; register with Dorsett through our websites or other third party accounts; or enrol in the Dorsett loyalty program. However, we may refuse to comply with your request if you fail to provide us verification information or with reference to relevant laws and regulations. We might use your Personal Data collected from you or gathered from our Websites, strictly for the performance of our agreements with you and for our legitimate purposes such as: Unless you have expressly opted not to participate when providing us with your Personal Data, we may share these with our carefully selected partners or merchants. Use of Personal Data
If you are in the EU, our postal address is Ground Floor, 12 Stanhope Gate, London, England W1K 1AW. to recognize you by name when you return to our Websites), save your username and/or password in password-protected areas, and to offer you products, programmes, or services. If, after reviewing this Statement and Policy you have any privacy questions or concerns or would like to exercise your rights under this Statement and Policy, please send your request and/or question in writing to us at privacy@dorsett.com or by post to the following address:
Certain information regarding your service preferences may be made available to our other hotels through our central database. For more information on our data protection policy, click, Liverpool Street Station (5 minutes by tube), Dorsett Alpha Square Canary Wharf | London, Dorsett Hornsey Town Hall (Crouch End), London, Personal Privacy Statement and Security Policy, Dorsett Hospitality International Limited and Dorsett Hospitality International Services Limited (Hong Kong), Purposes of collecting your Personal Data, Personal Data we collect and how we use it, Emails about Special Offers and Promotions. If you receive any suspicious emails that look like they are from us but ask for your Personal Data, it is likely a fraudulent email or phishing. This Statement and Policy is designed to provide compliance with all relevant applicable laws and regulations, in particular those our businesses are subject to. We and our third-party service providers may use pixel tags (also known as clear gifs, beacon gifs etc. Except with your prior consent or as required by law, we will not transfer or disclose your Personal Data to any third party except to our subsidiaries, associated companies and/or business associations; our service providers, data processors or advisors in connection with our operations and our provision of your requested products, services, activities or facilities; and those as required by any applicable laws, rules or regulations, subject to a duty of confidentiality. However, we may not be able to continue providing services to you if you ask us to delete your Personal Data entirely to the extent we can do so under relevant laws and regulations. From Please note that we endeavour to deal only with responsible third parties, but we have no control over the acts of these third parties This Statement and Policy ceases to apply to any information which is disclosed to such third parties in accordance with this Statement and Policy and we assume no responsibility for the privacy protection provided by such third parties. Your previous web browsing activity can also be used to infer things about you, such as your demographics (age, gender etc.). Dorsett City is the perfect choice for business and leisure travellers seeking a 4-star hotel where British Charm meets Asian Hospitality. Please note that we will never send you an email requesting your Personal Data, for example password, credit card number or passport, personal identity card or social security number. Visitors to our Websites do so on an anonymous basis. 2.10 Fraudulent emails
Central, Hong Kong, If you are in the EU, our postal address is:
2.7 Food and beverage outlet reservations
Google utilizes the data collected to track and examine the use of all domains owned by us (i.e. However, once you choose to furnish our Websites with your Personal Data, it may be linked to the data stored in the cookies. 5.1 Cookies
Personal Data we collect and how we use it
Located in the heart of the City of Londons financial district, our 13-storey hotel offers chic and contemporary surroundings for the most discerning guests to relax, rejuvenate, and revel! See what cookies you've got and delete them on an individual basis. This is often called online behavioural advertising (OBA) (also known as behavioural targeting, remarketing, retargeting or interest based advertising) and is done by grouping together shared interests based upon previous web browsing activity. We store your Personal Data in our databases used by operation and marketing systems. If applicable, we will notify you and the supervisory authority in your relevant jurisdiction about any data breach that is likely to result in serious harm to you unless an exception applies, for example, where we have already taken appropriate remedial action that removes the risk of serious harm to any individuals. We use cookies to help us personalise and improve your experience. You will know when this Statement and Policy was last updated by looking at the date at the top of this Statement and Policy. 9. Such information allows us to track information, such as how many individual users we have and how often they visit our websites. How long will Personal Data be retained for? We do not collect Personal Data from you unless you voluntarily and knowingly provide us, for example when you reach our Websites through our electronic direct mail, or where you have created a profile or account under our Websites and/or when you are making inquiries or reservations/bookings. Your Personal Data will not be shared with third parties for their own marketing purposes. This also applies when we have reason to believe that disclosing your Personal Data is necessary to identify, investigate, protect, contact or bring legal action against someone who may be causing interference with our guests, visitors, associates, rights or properties (including our Websites), or to others, whether intentionally or otherwise, or when anyone else could be harmed by such activities. We recommend that you do not reply to the email or click onto any links or pop-up messages and report to the local authorities which handle fraudulent emails. ), tracking links and/or similar technology to: Google analytics is a web analysis service provided by Google. to adhere to applicable laws, court orders, directions, codes or guidelines. 8. Where a request is made, any correspondence or application may be kept and added to your Personal Data. If you believe phishers have gained access to your Personal Data or financial information, we recommend that you change your password(s), alert your credit card service provider and bank and review credit card and bank account statements to check for unauthorised charges. However, if you do not provide the mandatory data required, we may not be able to process your enquiries or requests or provide you with the requested products, services, activities or facilities. However, we cannot be held responsible for unauthorised or accidental access which is beyond our control. From time-to-time, we may request Personal Data from you through contests. We do not and will not knowingly solicit or collect Personal Data from them. With our 24-hour gym, you can enjoy exercising at any time of day or night and for those looking to let their hair down, be awed by the view of Londons iconic skyline from Jin Bo Law, our 14th floor destination skybar. We record your itemised spending to properly assemble your folio during your stay, which includes your room rate and other expenses billed to your room. You may also set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will affect your ability to perform certain transactions, use certain functionality, and access certain content on our Websites. For example, we may use cookies to personalize your experience at our web pages (e.g. This allows companies to advertise to people who previously visited their website. We typically use third party email service providers to send emails. We also record the information to comply with financial reporting requirements and those imposed by our auditors and government authorities. Sign up for Dorsett - Your Rewards, start to earn points, enjoy member discount and special benefits when you stay at a participating Dorsett Hotels or d. Collection Hotels. This ensures that your Personal Data is encrypted as it travels over the internet. Ground Floor, 12 Stanhope Gate,
Upon check in, your Personal Data will be verified by our staff or via mobile devices (including but not limited to electronic tablets and robot self check-in kiosks) through Wifi or any wireless internet connection and you will be requested to indicate whether you wish to opt-in and receive hotel promotional literature. 3. 2.5 Accessing our websites from mobile devices
Your Personal Data held by Dorsett will be kept confidential. If you are dissatisfied with our response to any complaint you make relating to privacy in your relevant jurisdiction, you can take your complaint to the relevant supervisory authority. Also when using our services or participating in our events and activities, there are chances that you may be photographed by our staff or other participants or guests. Please allow us 30 days to process your request. We have categorised this Statement and Policy by major processes and areas so that you can review the information of most interest to you: Please read this Statement and Policy carefully before submitting any Personal Data to us. You have the right under relevant laws and regulations to block or suppress our processing of your Personal Data, for example, when you contest the accuracy of your Personal Data in our records, you object to the processing and/or you require your Personal Data to establish, exercise or defend a legal claim etc. Notifications in the event of breach
The nature of our business and our operations require us to transfer your Personal Data to other group companies, properties, centres of operations, data centres, or service providers that may be located in countries outside of your own for the purposes mentioned in this Statement and Policy, including Hong Kong, Mainland China, the United Kingdom, Australia, Singapore, Malaysia, Germany, Austria and Czech Republic. Purposes of collecting your Personal Data
By ticking this box, I consent to the user and disclose my information for the purposes of marketing Dorsett Hospitality International Limited and its hotels to me. to deal with your suggestions, enquiries or complaints; to process, confirm, provide and charge for hotel arrangements and restaurants and our goods and services; to administer, support, improve and develop our business; to disclose the winner of contests conducted by us or on our behalf; to provide you with access to all parts of our Websites; to conduct market research, surveys and analysis so as to provide you with better products and services; to provide for the safety and security of our guests; to prevent, detect or investigate suspicious or illegal activities; to meet legal and regulatory requirements and administer general record keeping; to process your application for, and manage, operate and maintain, membership of the Dorsett loyalty program, and to provide you with information on the activities and benefits of it; and. These anonymous cookies may be set by that third party to track the success of their application or to customize their application to you.