In the event of a positive test, and the inability to travel, Mahekal Beach Resort will provide guest and one (1) travel companion, a guest room in an isolation area of the resort. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. We dont have extra funds to cover what would be so devastating to us! The recreational activities listed below are available either on site or nearby; fees may apply. So, if you are planning to travel after this date please check the up-to-date information (I will keep this blog updated accordingly). Hi Jacquie great question, the info is changing all the time. Hey AJ all amazing questions. Is the Panama Jack and surrounding are safe? Grupo Xcaret will be offering the Antigen tests for FREE, at no cost to its guests. Test results should be received within 24 hours in written format as required by the CDC. Additionally, rooms include complimentary bottled water and coffee/tea makers. What to do!? Personal protective equipment, including masks, will be available to guests. W XYZ Restaurant - This restaurant serves breakfast only. Thank you! Front desk staff will greet guests on arrival. Or make a hotel inquiry with us today at customercare@playadelcarmen.com to get your quote. 2022 Travelscape LLC, An Expedia Group Company. Guests should contact the concierge at each resort upon arrival to schedule departure testing. Open daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a 24-hour gym. Thank you for the lovely words it means the world. by Concierge Aloft Tulum, Thank you for your feedback! Alternatively, passengers may provide documentation of having recovered from COVID-19 with documentation of test results conducted during the 3 months preceding the flights departure from a foreign country. WXYZ Bar - This sports bar serves lunch and dinner. This property accepts Visa, Mastercard, American Express, and cash. Thank you for your help. If interested please email us via customercare@playadelcarmen.com. Im here to help you with that by providing you with all the facts. Hey Alexandra, I will pass you on directly to our travel team who can reach out to Iberostar to get the best deal possible for you and organize your COVID testing. I hope that helps. This hotel is 2.4 mi (14-min drive) from Playa Ruinas and 2.5 mi (6-min drive) from Playa Paraiso. This info is amazing. Please check with your local governments and hotel you book with as there are plenty of different options for everyone. We are planning to stay at Panama Jack PDC (not Cancun), Hey Sarah, do you know if Grand Moon Palace in Cancun offer free covid test? INFORMATION ABOUT THE CDC TESTING REQUIREMENTS (please read): If a guest receives a positive test while on this property that prevents departure, the cost of quarantine at the property will be covered for up to 14 days. Destination fee: USD 20 per accommodation, per night. Were coming to tour Xcaret for our wedding next year. For guests travelling to countries that do not accept the antigen test and require PCR testing, the front desk will help coordinate and facilitate testing, at the guests cost. Guests should contact the Front Desk at each resort upon arrival to schedule testing, which is required to be done 3 days prior to the date of departure. The following fees and deposits are charged by the property at time of service, check-in, or check-out. We included Panama Jack in this blog as it is a great affordable option for families. Hey Ian, can I ask how are you leaving the UK I need help with that? On-site property testing will be administered by Hospiten, an international private hospital network committed to providing a first-rate health care service for travellers. Individually-wrapped food options are available for breakfast, lunch, and dinner. We are staying at Hilton, Playa del Carmen in July 2021. 2 outdoor swimming pools are on site along with a 24-hour fitness center. Test results must state: Positive, SARS-CoV2 RNA Detected, SARS-CoV-2 Antigen Detected or COVID-19 Detected. I just called the Occidental Xcaret to confirm the free COVID testing and No Cost Isolation. Do you know if we can be tested in the hotel for coming back to the USA and what happened if we are positive? Each guestroom is kept vacant for a minimum of 48 hours between bookings. I have removed Occidental while I get hold of them myself to double confirm. Service fee: USD 10 per accommodation, per night, Breakfast fee: between USD 8 and USD 15 per person (approximately). Specialized action protocols in the event of case detection to ensure the well-being of the affected person and the other guests, including those within the travel party. Available in all rooms: Yes Panama Jack Resorts are offering free covid tests they are listed as no.10 in this blog (as they are part of Playa Resorts). Loved the fresh orange juice. Test results will be received the same day in written format as required by the CDC. Stay 4 nights or more, and your COVID-19 Antigen test is on the hotel. Each guestroom is kept vacant for a minimum of 48 hours between bookings. You know why? We are coming to PDC in mid March and planning to stay at Panama Jack. We were going to book at the Paradisus in May. You're getting the lowest possible rate We Promise Opens in a new window. Hey Chong yes my source says differentfind all the info here I will call the hotel directly to ask. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. Are test not being offered free, anymore? Thanks! , Free wired internet. The best thing to do seen as youve already booked would be to contract the hotel or your booking provider directly. This requirement will go into effect on January 26, 2021.. Prices do not include taxes & fees. Please understand as a local travel agency in Playa del Carmen we are one of the first people to hear of any changes on the ground and the information is coming in thick and fast in alignment with the new rules and regulation. Great stuff and very friendly ready to help all the time After this date, the hotel will be reviewing the protocol based on world updates. This property advises that enhanced cleaning and guest safety measures are currently in place. Hi Michelle, no but the clinics do and they will come to you if you book in advance heres where you can find them. Do you have any idea about the covid tests there? Open daily. This program is valid for travel through March 31, 2021, Get a feel for the hotel and what it has to offer, Kids Welcome but Adult-Only vibe | Playa del Carmen | | All-Inclusive | $$$, On January 12, 2021, the Centers for Disease Control and Prevention (CDC) expanded the requirement for a negative COVID-19 test to all air passengers entering the United States. Also, based on everything you said you will have no issues whatsoever just make sure you get your Antigen test before returning to the USA. If a guest receives a positive test while on the property that prevents departure, the cost of quarantine at the property will be covered for up to 14 days. Ive read that Playa Hotels & Resorts announces complimentary on-property Antigen testing beginning January 22, 2021, through April 30, 2021. Enjoy the a rooftop terrace and visit the 2 bars/lounges and poolside bar for drinks. Guests will be asked to pay the following charges at the property: We've listed all charges provided to us by the property. The Fives are committed to your safety at The Fives Hotels and Residences. In the event that a guest tests positive for COVID-19, the Xcaret hotels will offer accommodation coverage at no cost for 14-days isolation of the affected person and a companion in the same room (if both test positive). Have you already booked with Grand Moon Palace? This covers all guests per room, over the age of two (2) years. Kid-Friendly | Riviera Maya | | All-Inclusive | $$$. To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges). Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott). In order to assist with preventing the spread of COVID-19 and to reduce the risk of exposure, we are providing on-site testing (PCR & Antigen), and strengthening our cleanliness protocols and health initiatives., Additionally, if you stay 4 nights or more at any of the resorts, your government-mandated pre-departure Antigen test is on us.. This property advises that enhanced cleaning and guest safety measures are currently in place. Hi Laureen, I understand your distress, I feel you! Fees and deposits may not include tax and are subject to change. CST 2053390-40; NST 20003-0209. I want to go so bad but am worried sick about getting Covid and not being able to fly back to the US. Housekeeping is provided daily. 2022 Hotwire, Inc., an Expedia Group company. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Playa Hotels & Resorts announces complimentary on-property Antigen testing beginning January 22, 2021, through April 30, 2021. Re:fuel by Aloft - This coffee shop serves breakfast, lunch, and dinner. Hotwire, Inc. is not responsible for content on external sites. Im so torn. Open daily. Get a feel for Xcaret hotels and attractions here. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Enhanced food service safety measures are in place. You'll be asked to pay the following charges at the property: We have included all charges provided to us by the property. tico Rooftop Bar & Loung - This tapas bar serves lunch and dinner. Please check you have entered your email address correctly before continuing. PCR tests will be available at an additional cost of $140 USD (paid directly at the doctors). Hi Sarah, Jacquie. Hey Tina, have you already booked your hotel? To save you some dollar (in these already very weird and trying times) the hotels Ive listed here in this blog are offering the Antigen test at no extra cost. Test results will be received the same day in written format as required by the CDC.. Were planning to visit Cancun in June but we just want to make sure that we will not miss our flight back home becuase of late covid test results. Send me emails with travel deals, special offers, and other information. I am traveling with my wife and a 4 years old kid, from Feb 21-28. thanks in advance. Guests should contact the Front Desk at each resort upon arrival to schedule testing, which is required to be done 3 days prior to the date of departure.. According to the CDC, air passengers entering the U.S. will be required to present documentation of a negative COVID-19 viral test (called a Qualifying Test) conducted within 3 days before their flight departs to the U.S. Test results may be required to be shown again upon landing. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Personal protective equipment, including masks, will be available to guests. Guest will also be responsible for 50% of the daily resort fee. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F; the property is cleaned and disinfected with electrostatic spray. Hi Megan thank you for letting me know. As we are from Canada, we have to have the PCR tests. They are yet to release information on this and I will update this section of the blog as soon as I know more. Free WiFi Aloft Tulum by Marriott features 2 outdoor pools. Mahekal Beach Resort has implemented a series of measures in support of current and future guests. Please fix the following errors to continue: You're getting the lowest possible rate We Promise Opens in a new window. Would you recommend this place or stick to the RIUs or other mega resorts? Thanks Sarah for the info. . 1. do you know if they offer free Covid testing? Concessions to the minimum stay requirements for large groups/weddings are at the discretion of Playa Hotels & Resorts. Thanks for reading! This property accepts Visa, Mastercard, American Express, and cash. *Based on Hot Rate bookings over 12 months vs. lowest published rates on leading retail sites. Free WiFi, Available in some public areas: Please fix the following errors to continue: "It was lovely and i would come back and stay again. For more information, you can reach out to the property at the number on the booking confirmation, Staff temperature checks are conducted regularly, Temperature checks are not available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Service animals are exempt from fees/restrictions, Property does not offer onsite COVID-19 testing, Property does not require health documentation at check-in, Guest accommodation is not sealed after cleaning, Electrostatic spray is used for disinfection, Contactless food service / room service is not available, Reservation is not required for facilities onsite, Property follows sanitization practices of Ecolab (3rd party expert - Global), Staff wears personal protective equipment, Protective clothing is available to guests, Food service has been amended for enhanced safety, Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico), Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available for breakfast, Individually-wrapped food options are available for lunch, Individually-wrapped food options are available for dinner, Gap period enforced between guest stays - 48 hours. For stays of less than three (3) nights, Mahekal Beach Resort can still assist with the coordination of testing, however, the cost of the tests, plus applicable 16% tax, would be the guests responsibility.